Published May 22, 2023

Role: Customer Success Assistant 
Location: London, Ontario, Canada (Remote) 
Organization: Lumos Stratgy 
As a Customer Success Assistant, you’ll serve as our customers’ main point of contact, responding quickly and kindly to emails, chats, and phone conversations. Establish trusting connections with customers by getting to know their specific wants and objectives. Actively seek for chances to improve the client experience and offer specialised advice and remedies. In order to ensure a seamless and successful installation of our goods or services, assist customers with the onboarding process. To quickly respond to client enquiries, troubleshoot technological problems and work with our technical support team. 
Apply here: https://www.linkedin.com/jobs/view/3614580162/ 


Role: Head of Customer Success 
Location: United States (Remote) 
Organization: 280 Group 
As a Head of Customer Success, you’ll create and implement a thorough customer success strategy to guarantee client satisfaction, retention, and growth. To understand their needs and assure their success, develop and maintain excellent connections with your important clients, functioning as a trusted advisor and strategic partner. Recognise the client’s requirements, objectives, and difficulties. Create and use KPIs, measurements, and goals for customer success to assess the efficiency and performance of your team. 
Apply here: https://www.linkedin.com/jobs/view/3614569043/ 


Role: Global Customer Manager 
Location: Perth, Western Australia, Australia (On-site) 
Organization: Epiroc   
As a Global Customer Manager, you’ll be together with our divisions and customer centres, who continue to be in charge of regional sales strategy and execution, you will work closely with Rio Tinto to develop the company’s worldwide Epiroc strategy. The customer strategy will be completely in line with the CC’s area management strategies as well as our divisional goals. 
Apply here: https://www.linkedin.com/jobs/view/3607628421/ 


Role: Head of Customer Success 
Location: Germany (Remote) 
Organization: Innoloft   
As a Head of Customer Success, you’ll create and oversee the business’s customer success plan while collaborating closely with other divisions to achieve customer retention and satisfaction. To promote customer success and loyalty, assemble a team of customer success managers and customer care agents. Create and implement client onboarding and training programmes to guarantee that the company’s product is adopted successfully. Act as the main point of contact for important clients, making sure their needs are met and problems are managed quickly and effectively. 
Apply here: https://www.linkedin.com/jobs/view/3612036307/ 


Role: Customer Success Manager 
Location: Urbandale, IA, United States (On-site) 
Organization: BioSpace 
As a Customer Success Manager, you’ll drive client usage and product uptake by working with sales, marketing, and other internal teams to maximise client ROI. Cultivate enduring connections with BioSpace customers. Give BioSpace clients complete service support, including job posts, ad products, and other goods and services based on their requirements. Boost usage, participation, and understanding while promoting best practises. Investigate complaints and address issues in a creative and effective manner, escalating as necessary. 
Apply here: https://www.linkedin.com/jobs/view/3614556355/ 


Published May 19, 2023

Role: Customer Success Manager 
Location: United States (Remote) 
Organization: iDeals 
As a Customer Success Manager, you’ll be analysing market trends, analysing potential customers, and figuring out what they expect from the product. Providing new clients with kick-off (onboarding) training. Including customers in the product development process and creating a good user experience can enhance adoption and retention. Proactive renewal and upgrade of customer subscriptions in accordance with the needs of the consumer. Assisting customers via phone or email when they have a query or problem. Interviewing departing clients after churn. 
Apply here: https://www.linkedin.com/jobs/view/3606159488/ 


Role: Customer Success Manager 
Location: New York, NY, United States (On-site) 
Organization: Synthesia 
As a Customer Success Manager, you’ll provide direction, mentoring, and performance feedback to a group of support representatives while leading and managing the group. Establish performance standards and objectives for the team, keep an eye on development, and take the required steps to hit goals. Make sure the staff provides excellent customer service, promptly responding to questions from clients and resolving problems. To give consumers and team members accurate information and support, one must develop and maintain a thorough awareness of the company’s products, services, and working methods. Work together with different departments to tackle complicated client concerns and enhance the customer experience, such as sales and product development. 
Apply here: https://www.linkedin.com/jobs/view/3608399697/ 


Role: Customer Success Training Manager 
Location: McLean, VA, United States (Hybrid)   
Organization: Glue Up 
As a Customer Success Training Manager, you’ll preparing and giving consumers precise instruction on the SaaS products offered by Glue Up. Conduct data analysis to create training efforts that meet client demands. Create employee training initiatives including corporate compliance training, management training, and onboarding for new hires. Create online learning materials using the editing software provided by Articulate (Storyline, Rise, etc.). Create live and virtual instructional materials utilising PowerPoint and additional Office 365 tools. Control LMS features. Create and maintain the web-based assistance site’s content, data architecture, and user interface. 
Apply here: https://www.linkedin.com/jobs/view/3611558099/ 


Role: Customer Success Manager 
Location: New York, United States (Remote)  
Organization: DoControl 
As a Customer Success Manager, you’ll own the BOB and revenue of your portfolio of US-based clients. Make sure our clients get the most out of DoControl and convert them into our biggest advocates. Manage all post-sales processes, such as quote negotiations and preparation, customer onboarding and training, and renewals. Execution of QBRs and EBRs. Identification and control of account risks. Helping your portfolio clients with their strategy, both tactically and strategically. Project managing and coordinating crucial tasks to carry out clients’ business strategies. 
Apply here: https://www.linkedin.com/jobs/view/3606602257/ 


Role: Customer Success Representative 
Location: St Petersburg, FL, United States (On-site) 
Organization: IMAGINiT Technologies 
As a Customer Success Representative, you’ll be proactively reaching out to customers to inform them of the advantages of being an IMAGINiT customer and encourage early adoption of Autodesk solutions. All client conversations should be recorded in the CRM system, and any problems with client satisfaction should be escalated to the relevant manager for resolution. Evaluating internal procedures and making suggestions for enhancements that directly impact client retention. Serving as a point of contact for clients to address a range of account-related concerns, and collaborating with internal resources as required to ensure access to their software. 
Apply here: https://www.linkedin.com/jobs/view/3611965103/ 


Published May 18, 2023

Role: Customer Success Manager 
Location: Berlin, Germany (Remote)   
Organization: Canonical 
As a Customer Success Manager, you’ll familiarise new Canonical customers to our products and customer support procedures. Work together with sales and support to create and deliver engagement plans that achieve the goals of the client. Aid sales in spotting expansion possibilities or renewal threats. To promote customer happiness and retention, serve as a customer advocate inside and have a positive impact on Canonical’s products, websites, documentation, procedures, and people. Create campaigns with numerous customers in mind using digital activities and touchpoints. 
Apply here: https://www.linkedin.com/jobs/view/3607887084/ 


Role: Customer Success Manager 
Location: Germany (Remote) 
Organization: Anomali 
As a Customer Success Manager, you’ll work closely with the sales team to move clients from the Pre-Sales phase to the Customer Success Management phase. Work closely with clients to comprehend their strategic objectives and other KPIs. Create measurable success criteria based on customer objectives. establishing corporate harmony for onboarding. While collaborating closely with the Sales, Product Management, Engineering, and Solutions teams, ensure seamless product deployment and client onboarding within the allotted timeline. To achieve defined goals and provide frequent touch points for current clients, build weekly, biweekly, monthly, and quarterly engagements with customers. 
Apply here: https://www.linkedin.com/jobs/view/3605602158/ 


Role: Customer Success Agent  
Location: Berlin, Berlin, Germany (On-site) 
Organization: orderbird 
As a Customer Success Agent, you’ll assist our new customers in integrating their orderbird Kasse successfully with our system. You operate independently, in your own organisation, and you import the customised, optimised food that you have created in accordance with the requirements of our clients and customers. Thanks to your care for our customers in our online newsletters, they are able to focus entirely on their business and quickly put bureaucracy behind them. 
Apply here: https://www.linkedin.com/jobs/view/3607896011/ 


Role: Customer Success Manage
Location: Berlin, Berlin, Germany (On-site)  
Organization: Pflegia 
As a Customer Success Manager, you’ll first be heavily involved with the team’s modern processes and clients. As a Customer Success Manager (m/w/d), you are in charge of managing a certain portfolio of partner companies. You serve as the internal liaison between our many departments, such as Product, Service, Traffic, and Analytics. You are responsible for the project management of Your Own Key Accounts in Relation to Processes and Digitization. You establish a powerful network of decision-makers in hospitals and care facilities. 
Apply here: https://www.linkedin.com/jobs/view/3608808329/ 


Role: Senior Customer Success Manager 
Location: Berlin, Germany On-site 
Organization: Banxware 
As a Customer Success Manager, you’ll to provide excellent customer experiences, you will collaborate cross-functionally with Sales, Product, Marketing, and Operations. By controlling dependencies (including technical and non-technical workstreams) and collaborating with all pertinent stakeholders, you will be in charge of the implementation and onboarding phase. Using our API documentation as a guide, you will instruct your consumers on “What” and “How” to proceed. Within Banxware, you’ll control consumer expectations and act as their advocate. You will make sure that each customer request is properly understood, given priority, and dealt with while keeping both the success of the customer and the impact on Banxware in mind. 
Apply here: https://www.linkedin.com/jobs/view/3608002165/ 


Published May 17, 2023

Role: Customer Success Specialist 
Location: Illinois, United States (Hybrid)  
Organization: RedMane Technology LLC 
As a Customer Success Specialist, you’ll giving clients support and guidance using mCase. This includes conducting a root cause analysis on problems. Guiding clients through mCase’s features, benefits, and features. Delivering online mCase training. By using technical support, customer conversations, and other methods to analyse client demands, the mCase product management team may then be informed of potential enhancements. Examining client usage patterns to spot danger, opportunity, and need areas. Conducting utilisation reviews with clients, sharing knowledge about utilisation, and offering suggestions for enhancement. 
Apply here: https://www.linkedin.com/jobs/view/3610169620/ 


Role: Customer Success Manager  
Location: Malibu, CA, United States (Remote) 
Organization: HR Pals & Recruiting Pals 
As a Customer Success Manager, you’ll do customer interactions from onboarding through renewal over the whole customer lifecycle. Recognise and foresee the needs of the consumer, and offer advice on the most effective uses of the platform to help them accomplish their objectives. Operate as the main point of contact for clients, answering any queries or concerns they might have regarding their accounts. To help the platform team improve and guarantee customer pleasure, communicate the product team with client comments and requests. Analyse client usage numbers proactively to spot any issues or successes, then make a strategy to get in touch with the consumer. 
Apply here: https://www.linkedin.com/jobs/view/3607457569/ 


Role: Customer Success Manager 
Location: Austin, TX, United States (Remote)   
Organization: Canonical 
As a Customer Success Manager, you’ll familiarise new Canonical customers to our products and customer support procedures. Work together with sales and support to create and deliver engagement plans that achieve the goals of the client. Aid sales in spotting expansion possibilities or renewal threats. To promote customer happiness and retention, serve as a customer advocate inside and have a positive impact on Canonical’s products, websites, documentation, procedures, and people. Create campaigns with numerous customers in mind using digital activities and touchpoints. 
Apply here: https://www.linkedin.com/jobs/view/3607887068/ 


Role: Customer Success Manager 
Location: New Hampshire, United States (Hybrid) 
Organization: PoliteMail Software 
As a Customer Success Manager, you’ll act as the customer’s point of contact for customer success, starting with onboarding and accepting joint responsibility for the whole customer lifecycle, including training and ongoing support. Work closely with the Implementation Team, Technical Support Engineers, and Account Managers each day to get a complete picture of each customer’s account. Work to continually improve the playbook and customer journey mapping procedures. Engage and grow your relationships with key account contacts right away to maintain them throughout the client lifetime. Respond to support-related escalations quickly and effectively. 
Apply here: https://www.linkedin.com/jobs/view/3610148712/ 


Role: Customer Success Manager 
Location: Greater Houston (Hybrid) 
Organization: Enverus 
As a Customer Success Manager, you’ll Establish powerful, reliable, and influential connections with the company’s sales, customers, and other stakeholders. Extensive experience with sales processes in project management and change management. A thorough awareness of the factors influencing the decisions of the assigned customers to use Enverus products and services. Proactively provide customers with well-tailored guidance, unique industry insights, and/or sales-boosting value propositions. Give clients input to simplify the supply of services and goods. Engage in ongoing, two-way communication with customers to discuss how to increase usage and engagement with our products and services. To ensure clear communication of the customer-required value of all the services and products Enverus is currently delivering, and/or can provide in the future, develop strong and trustworthy relationships within leadership. 
Apply here: https://www.linkedin.com/jobs/view/3610166720/ 


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