Published May 15, 2023

Role: Customer Success Representative 
Location: Austin, TX, United States  
Organization: OutboundEngine 
As a Customer Success Representative, you’ll make during the day with consumers at various stages of the customer life cycle will influence their businesses. As a customer success representative, your duties will include: proactively calling our customer base to arrange account overviews. answering consumer calls for general inquiries, troubleshooting, and technical support through numerous channels. responding to emails from incoming clients. promoting the benefits of OutboundEngine during each engagement with a customer. calming down tense circumstances and reaching an amicable agreement. 
Apply here: https://www.linkedin.com/jobs/view/3605246135/ 


Role: Customer Success Coordinator 
Location: South Bend, IN, United States (Hybrid) 
Organization: Jorie Healthcare Partners 
As a Customer Success Coordinator, you’ll Respond to fax, email, and phone enquiries from clients and deliver outstanding service. Plan client meetings and collect the paperwork needed to onboard new clients. Help our onboarding team with the onboarding of new customers. Clients with information and instruction on RCM procedures. Prepare and conduct KPI customer calls on a weekly and monthly basis. Maintain thorough and accurate records while recording notes and/or call history in the appropriate format. Create account overview reports on a monthly and quarterly basis outlining the condition of each given account. Contact potential clients for the first time. 
Apply here: https://www.linkedin.com/jobs/view/3607167233/ 


Role: Customer Success Executive 
Location: London, England, United Kingdom (Hybrid) 
Organization: Opply 
As a Customer Success Executive, you’ll contribute to the development of our Customer Success and Account Management strategies. Organise regular check-ins and feedback cycles to manage and cultivate relationships with the Buyers and Suppliers on our platform. Take responsibility for KPIs that measure customer success, including retention, CSAT, NPS, and other measures unique to Opply.Investigate user issues and identify prompt, efficient solutions for them. Work closely with our Data Team to enhance the functionality of our supplier matching algorithm and guarantee that the appropriate Suppliers are paired with our Buyers, and vice versa. 
Apply here: https://www.linkedin.com/jobs/view/3607739356/ 


Role: Customer Success Implementation Specialist 
Location: Berlin, Berlin, Germany (On-site) 
Organization: 2Solar software 
As a Customer Success Implementation Specialist, you’ll should identify consumer demands and turn them into personalised solutions. You have a unique ability to read people. This enables you to provide the best possible client service. You also take pleasure in instructing, guiding, and training others. Your ability to operate independently indicates that you can complete a task correctly and methodically from beginning to conclusion. Additionally, you follow a logical working sequence and are constantly aware of the needs of the clients. Affinity with IT is crucial because you will work with software on a daily basis. 
Apply here: https://www.linkedin.com/jobs/view/3603238554/ 


Role: Team Lead Customer Success 
Location: Germany (Remote) 
Organization: Aaron.ai 
As a Team Lead Customer Success, you’ll be responsible for managing and leading a customer success team, setting team goals and ensuring they are met. You and your team ensure the satisfaction of our customers and are responsible for the customer life cycle from onboarding to go-live to long-term customer relationships. You look after our customers (doctor’s practices) and existing key accounts (e.g. health authorities and some enterprise accounts) by telephone and e-mail from the conclusion of the contract and you will find the best tips and tricks for everyone for the introduction and use of Aaron. Thanks to your good relationship with our customers, you are an expert in customer requests, making you the first point of contact for our sales and product team and actively helping to shape the product. 
Apply here: https://www.linkedin.com/jobs/view/3605585200/ 


Published May 12, 2023

Role: Customer Success Manager 
Location: New York, United States  
Organization: Preston Harris Group 
As a Customer Success Manager, you’ll be helping customers flourish and offering technical, business, and product support. Assemble and keep a top-performing team; The staff should be coached, mentored, and guided in building consultative and problem-solving account skills. Provide top-notch customer service, comprehend their requirements, and guarantee their success. Maintain a thorough and up-to-date knowledge base while serving as the primary point of contact and serving as a bridge between clients and the team. Determine which clients have room for expansion. 
Apply here: https://www.linkedin.com/jobs/view/3604198211/ 


Role: Customer Success Manager 
Location: Dallas, TX, United States   
Organization: Stealth Monitoring, Inc 
As a Customer Success Manager, you’ll create and maintain strong, enduring relationships with customers through phone calls, videos, and emails while offering a consistent customer experience at all allocated locations. Find and establish connections with important customers stakeholders who occupy diverse positions at each allocated site. Ability to absorb and analyse information skillfully; recognise problems quickly and solve them. Reduce customer complaints and incidents while maintaining high levels of customer satisfaction, and when necessary, communicate with escalation points. Prioritise and handle numerous open issues concurrently while utilising resources from various departments. 
Apply here: https://www.linkedin.com/jobs/view/3604738018/ 


Role: Customer Success Manager 
Location: Covington, KY, United States (On-site) 
Organization: Clark Schaefer Hackett 
As a Customer Success Manager, you’ll strive to provide the highest degree of client satisfaction and loyalty. Control the new customer onboarding procedure to make sure their investment is successful. proactively encourage clients to use our goods and services through routine communication (such as calls and emails), help them out when necessary, and take care of any unmet needs. Regularly interact with the primary stakeholder(s) for the allocated clients to make sure we never lose sight of the importance of maximising success and customer satisfaction. Utilise the appropriate internal resources to guarantee that the goods and services fulfil the needs of the customers. Find and collect customer feedback to enhance our goods and services. Conduct fundamental and advanced user trainings with new and existing users to promote their use of and success with Waites platforms. 
Apply here: https://www.linkedin.com/jobs/view/3602781484/ 


Role: Customer Success Manager 
Location: Atlanta, GA, United States (Remote) 
Organization: Azalea Health 
As a Customer Success Manager, you’ll be Identifying areas where Azalea Health can bring value, boost client satisfaction, and raise referability by developing a thorough grasp of each customer’s company objectives, issues, and ambitions. Establish trusting relationships with clients by acting as a trusted advisor and offering assistance and guidance to help them reach their goals.To ensure customers are achieving their targeted goals, create and carry out client engagement strategies that include regular check-ins, business reviews, and continuing contact.Develop proactive risk mitigation techniques for any potential threats to client satisfaction. 
Apply here: https://www.linkedin.com/jobs/view/3604737531/ 


Role: Customer Success Manager 
Location: Austin, TX, United States (Remote) 
Organization: Jasper 
As a Customer Success Manager, you’ll own a book of Jasper’s business clients, encourage renewals, and guarantee account retention. Work with around 80–100 of our SMB and midmarket clients to use AI in their particular fields of expertise. Act as a customer advocate by developing a plan to oversee client success and engagement. Work as a dependable resource for our clients to encourage widespread product adoption and make sure they experience the product with great satisfaction. Become a pro at your product: Create best practises to share with customers so they may utilise Jasper’s features to the fullest. 
Apply here: https://www.linkedin.com/jobs/view/3602363091/ 


Published May 11, 2023

Role: Customer Success Manager 
Location: United States (Remote) 
Organization: Cherry 
As a Customer Success Manager, you’ll establish connections with a variety of partner practises to promote mutual success by retaining and increasing Cherry transaction volume. Utilise technology, data, and insights proactively to enhance partner practise portfolio engagement and maximise intended results. Share passion, best practices and empower partner practices with a focus on leveraging payment plan technology to build their business. Spend your time wisely, focusing on your partner practises’ most fruitful growth and risk-reduction prospects. As a trusted advisor, master the sector and draw on your knowledge to influence your clients’ adoption of business processes.  
Apply here: https://www.linkedin.com/jobs/view/3599318281/ 


Role: Customer Success Manager 
Location: United States (Remote) 
Organization: Kanmon 
As a Customer Success Manager, you’ll promote long-term business partnerships, manage a portfolio of accounts. Provide white-glove treatment to our most critical customers. To encourage usage and satisfaction throughout the customer journey, implement a proactive customer interaction approach. Track usage and overall customer happiness by keeping an eye on client health. Improve the Kanmon experience by working together with the development, product management, and support teams to increase customer advocacy and escalations. Gather strategic insights and collect organized feedback to inform product strategy and help us capture a larger share of the market by building better products. 
Apply here: https://www.linkedin.com/jobs/view/3603794221/ 


Role: Customer Success Specialist 
Location: Minneapolis–Saint Paul, WI, United States (On-site)   
Organization: Robert Half 
As a Customer Success Specialist, you’ll resolve challenging situations and problems. Deliver first-rate customer support over the phone and/or email in a busy setting. Develop, track, and analyze customer success metrics. Create and put into practise methods to enhance the client experience. Train and coach personnel who interact with customers to enhance their loyalty. Encourage customer shopper s acquisition, loyalty, and retention. 
Apply here: https://www.linkedin.com/jobs/view/3601149752/ 


Role: Enterprise Customer Success Manager 
Location: United States (Remote) 
Organization: Gravity Sketch 
As an Enterprise Customer Success Manager, you’ll focus entirely on our big accounts like Adidas, Ford, VW etc. Our success depends on these accounts, and we want to establish our software as the industry standard for these businesses (think Adobe Photoshop/Illustrator). Your accounts are yours. Accept accountability for their success and cooperate with Gravity Sketch to guarantee the client’s success. You will form a pod with an Account Executive and Lead Consultant for each account, to ensure that you are well supported in expanding the accounts and have access to industry experts to help you navigate each of the accounts. 
Apply here: https://www.linkedin.com/jobs/view/3603360516/ 


Role: Customer Success Manager 
Location: Cincinnati, OH, United States (Remote) 
Organization: FRAYT  
As a Customer Success Manager, you’ll To guarantee all client needs are comprehended and tackled, communicate with them effectively. Foster robust client connections to sustain and broaden the current business. Boost overall product adoption by users. Coordinate with different internal departments to fulfill all client demands. Resolve complaints and keep tabs on all procedures related to client requirements. 
Apply here: https://www.linkedin.com/jobs/view/3601194192/ 


Published May 10, 2023

Role: Customer Success Manager 
Location: Phoenix, AZ, United States (Remote)   
Organization: Freestar   
As a Customer Success Manager, you’ll have positive Attitude. While we don’t expect you to always be beaming, a pleasant attitude and professionalism help to create the ideal atmosphere with our clients. Patience. We constantly beta test the debuts of new products and deal with complicated problems that call for several iterations. Key is to listen actively. Flexibility. You will need to carefully prioritise the many demands you will be managing while making sure everyone is heard. Successful Communication. You must genuinely make sure that client and corporate expectations are realised. Product expertise. Utilise the resources provided by the company to you to learn about Freestar, but also show a willingness to keep up with the rapid changes in our sector. 
Apply here: https://www.linkedin.com/jobs/view/3600730969/ 


Role: Customer Success – Change Management Lead 
Location: Oregon, United States (Remote) 
Organization: Precision Medicine Group 
As a Customer Success – Change Management Lead, you’ll be in conjunction with the QuartzBio technical professional services, product support, and solutions teams, lead customer-facing engagements for change management. Create and implement change management strategies that are in line with the strategic goals of the organisation. Project teams should be led and given direction regarding best practises, resources, and methods for change management. Stakeholder engagement in the change management process can be encouraged by sharing plans and strategies for change with them. Change management projects should be monitored, evaluated, and opportunities for improvement should be noted. Create and uphold norms, guidelines, and policies for change management. Use a methodical approach and oversee change management initiatives. 
Apply here: https://www.linkedin.com/jobs/view/3600181111/ 


Role: Senior Customer Success Manager 
Location: San Francisco, CA, United States (Remote) 
Organization: interface.ai 
As a Senior Customer Success Manager, you’ll serve as the main point of contact for corporate clients, getting to know their goals and helping them use our platform to accomplish those goals by knowing their business objectives. Create and sustain trusting relationships with customers to ensure their loyalty to Interface.ai. Collaborate with internal teams to design and deliver solutions that address the demands of the clients by working closely with them to understand their needs and expectations. Actively track client behaviour to spot chances for upselling or cross-selling extra goods and services. Gain a thorough understanding of our platform’s features, functionalities, and use cases.  
Apply here: https://www.linkedin.com/jobs/view/3600385545/ 


Role: Customer Success Manager 
Location: Austin, TX, United States (Remote) 
Organization: Overhaul 
As a Customer Success Manager, you’ll analyse consumer information to enhance the client experience. Understanding consumer outcomes through a continuing and expanding client relationship. Through maximising value, play a crucial role in sustaining business growth and profitability. Show consumers product training and demonstrations. Provide essential assistance with onboarding procedures. Mediate disputes between customers and the business. Responding correctly to customer requests, complaints, and escalations. 
Apply here: https://www.linkedin.com/jobs/view/3600380967/ 


Role: Customer Success Manager 
Location: New York, NY, United States (On-site)   
Organization: Litify 
As a Customer Success Manager, you’ll have to ensure retention and contract renewal, monitor and manage a portfolio of 12–16 customer accounts. This will encourage adoption and the desired results. To provide clients with the greatest advice and help with immediate problem-solving, become an expert in both Litify and Salesforce. Partner with customers to give best practises, drive innovative problem-solving, and suggest relevant Litify, Salesforce, and App Exchange solutions. drive goal-setting sessions and support implementation teams in preparing clients for a successful launch. Track adoption and customer happiness by keeping an eye on consumer health. Develop and implement customer remediation programmes for at-risk accounts in cooperation with your boss. 
Apply here: https://www.linkedin.com/jobs/view/3600177297/ 


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