Articles & Blog
Current insights, resources, inspiration, and ideas that will help take your Customer Success team to the next level.
SmartKarrot,
The Totango Alternative.
No One Size Fits All.
Are You Stuck?
SmartKarrot offers customizable dashboard, widgets, workflows, parameters and much more. Every aspect of your customer success platform needs to align to your business. Because your business is unique. Your proposition is unique. So are your customers! SmartKarrot offers unmatched flexibility compared to Totango and others.
Too Many Systems
To Manage?
Integrate all your tools and platforms with SmartKarrot to get a single view of your customer. SmartKarrot dashboard offers 360-view of customer including Health Score, financial data, tickets, tasks, trends and alerts and notification. Stay within SmartKarrot environment to manage all your customer success tasks and activities. SmartKarrot, the Totango alternative.
Is It Worth Your Money?
SmartKarrot offers all features to all tiers. No charges for custom integrations. There is no fear of losing out! There are no hidden charges. SmartKarrot is guaranteed value for your money!
Fear Of Being
A Prisoner Account?
Are you not entirely satisfied, nor seeing enough value, but continue to stay engage and pay for the platform that doesn’t add value to you? Look nowhere else, switch to SmartKarrot. Try the platform for free for two weeks and see it working for you before you spend a dime. SmartKarrot is entirely customizable to align to your needs to be able to bring value to your business.
Worried About Data
Security and Privacy?
SmartKarrot is GDPR compliant solution and we are highly sensitive to data privacy and security laws. However, if your business demands utmost security and privacy of data, we offer Private Cloud solutions as well. Deploy our solution in a Private Cloud model and do not share technical infrastructure either! SmartKarrot is a well-rounded alternative to all other customer success platforms.
Features - Save Time and
Reduce Stress
SmartKarrot - We update our platform with new features at very regular intervals to improve the life of customer success teams by removing complexity, guesswork out of their daily life. Our product upgrade life cycle is frequent, faster, robust, secure, and targeted towards customer feedback.
The less complex
and cost effective
Totango Alternative
Reduce Churn And
Grow Accounts
Proactively identify at risk and opportunity accounts.
Convert your trial customers.
Plan and execute for your high-touch and tech-touch customers.
Drive Onboarding
Effectiveness
Track and measure onboarding phases.
Design various touchpoints for the onboarding phase.
Personalize the onboarding experience for stakeholders.
Improve Team
Productivity
Create and manage tasks for cross functional teams.
Single simplified 360 view to keep your customers at the center.
Automate actions to improve productivity.
Increase Product
Adoption
Influence users to use your product the right way.
Track key features and drop-offs.
Manage in-application guidance and product feedback.
Enhance Customer
Experience
Manage and influence each digital touch point positively.
Automate personalized reactions to customer behavior.
Manage experience across the journey.
