Cross- sell / up-sell are anticipated from highly optimised accounts. Failure in timely identification of potential accounts for expansion leads higher lost opportunities..
Maintaining a consistent touchpoint cadence across high-touch and tech-touch clients influences effective operations and improved customer experience.
Effective execution of essential course of action creates account expansion opportunities. Personalised upsell interactions during the right time helps higher sales conversions
Timely identification of potential up-sell/cross-sell accounts for building execution plans.
Appropriate interactions with varied user roles to analyse precise requirements.
Easy execution of consistent plan across varied customer portfolios for expansion possibilities.
Automation leads to effective engagement for individual accounts.
Personalised interactions for creating quality experience.