Jan Young

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Recognized as one of the Top 100 Customer Success Strategists in 2021, Jan Young is currently a Senior Consultant with The Success League. She serves on the board of Gain, Grow, Retain and is a Founding Community Lead for CS Insider. Jan is passionate about building effective relationships and communities; optimizing teams, processes, and systems; demystifying technology; and lifelong learning.

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Resources & Insights

NEW MICRO-PODCAST!

Customer Success Intelligence Podcast

In Episode 26, our CEO chats with Irit Eizips about the evolution of AI-Powered Customer Success.

Articles & Blog

Current insights, resources, inspiration, and ideas that will help take your Customer Success team to the next level.

Customer Success Surveys

We survey CS Teams from all over the world to get their feedback on current industry trends and what they see for the future of CS.

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