Vikram Rao, Author at SmartKarrot l Customer Success Software
Vikram Rao


Vikram Rao is a user experience design evangelist currently with SmartKarrot. He provides UX solutions for organizations to build usable software products and applications. He graces UX events as a speaker and conducts workshops on the same.

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Resources & Insights

Intelligent Customer Success Podcast Intelligent Customer Success Podcast

Customer Success Intelligence Podcast

In Episode 26, our CEO chats with Irit Eizips about the evolution of AI-Powered Customer Success.

Customer Success Blog

Articles & Blog

Current insights, resources, inspiration, and ideas that will help take your Customer Success team to the next level.

Customer Success Survey

Customer Success Surveys

We survey CS Teams from all over the world to get their feedback on current industry trends and what they see for the future of CS.

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