Churn | 6 MIN READ
How to Proactively Identify and Save At-Risk Customers: An Essential Guide
Nov 26, 2020
Your at-risk customers haven’t gone just yet. But, it can save you a fortune i...
Customer Success | 5 MIN READ
The Customer Success Function Demands Domain Knowledge More Than It Does Technical or Selling Skills
May 27, 2020
The customer success function is sometimes misunderstood. There are startups und...
Churn | 6 MIN READ
5 Ways to Benchmark and Control Your SaaS Churn Rate Effectively!
May 20, 2020
Churn is supposedly the new buzz in the market, and why wouldn’t it be? W...
Churn | 18 MIN READ
Preventive Churn Management – A Primer!
Mar 5, 2020
Churn is a simple concept but seems to be complicated. This is because of two re...
Churn | 6 MIN READ
Don’t react to Churn — Prevent it!
Nov 19, 2019
The key to preventing churn is taking a customer-focused view and orienting and ...
