Churn | 6 MIN READ How to Minimize “Churn and Burn” Behavior in Your Sales Team? Jan 13, 2022 Churn and burn behavior is quite common amongst demotivated sales team players. ... Read More |
Churn | 5 MIN READ How to Proactively Identify and Save At-Risk Customers: An Essential Guide Nov 26, 2020 Your at-risk customers haven’t left—yet. While their behavior is leaning clo... Read More |
Customer Success | 5 MIN READ The Customer Success Function Demands Domain Knowledge More Than It Does Technical or Selling Skills May 27, 2020 The customer success function is sometimes misunderstood. There are startups und... Read More |
Churn | 6 MIN READ 5 Ways to Benchmark and Control Your SaaS Churn Rate Effectively! May 20, 2020 Churn is supposedly the new buzz in the market, and why wouldn’t it be? W... Read More |
Churn | 18 MIN READ Preventive Churn Management – A Primer! Mar 5, 2020 Churn is a simple concept but seems to be complicated. This is because of two re... Read More |
Churn | 6 MIN READ Don’t react to Churn — Prevent it! Nov 19, 2019 The key to preventing churn is taking a customer-focused view and orienting and ... Read More |