Customer Success | 6 MIN READ
Jan 29, 2021
Customer Success (CS) playbooks optimize customer experience and improve how service is delivered to customers. Great for CSMs and CS teams to increase customer success.
...
Churn | 5 MIN READ
Jun 10, 2021
What is a Customer Exit Survey and what is a customer exit interview? Do th...
Churn | 6 MIN READ
Nov 26, 2020
Your at-risk customers haven’t gone just yet. But, it can save you a fort...
Churn | 11 MIN READ
Oct 16, 2020
Customer Attrition, in simpler terms, is the loss of a customer from an org...
Churn | 5 MIN READ
Sep 18, 2020
Customer churn is one of the biggest fears for businesses focused on growth...
Churn | 7 MIN READ
Jul 10, 2020
SaaS industry is one of the fastest growing industries in the world. If you...
Churn | 6 MIN READ
Jul 9, 2020
As a growing SaaS business, acquiring new customers is no doubt your first ...
Churn | 6 MIN READ
Jun 12, 2020
With so many SaaS companies offering similar products in different niches, ...
Churn | 6 MIN READ
May 28, 2020
When you know that your revenue is based on a recurring contract – be it ...
Churn | 6 MIN READ
May 28, 2020
Churn rate is the rate of customers or revenues lost by a company in a give...
Churn | 6 MIN READ
May 27, 2020
Customer churn is one of the biggest woes of SaaS companies. Companies spen...
Churn | 6 MIN READ
May 27, 2020
With the rapid growth of subscription based business models, companies have...
Churn | 6 MIN READ
May 20, 2020
Churn is supposedly the new buzz in the market, and why wouldn’t it ...
