Handling Holiday Customer Service: Top 10 Tips
Yay, it’s finally a holiday! It’s no surprise that holiday seasons call for more…
Insights
From the new
lens
Customer Success ROI: How to Measure and Improve It
Any business function that you deploy towards your business goals must be measurable and…
Top 10 New Year Resolutions for Customer Success Managers in 2021
It is no wonder that the new year is the time for setting personal…
Chief Customer Officer vs. Head of Customer Success: What’s the Difference?
What stays common between each member of your customer success company is the need…
Digital Onboarding: The Key to Accelerating and Scaling Your Customer Onboarding Process
The changes that are brought forth with technology have forced many businesses to implement…
Women Leaders in Customer Success 2021
The birth of the 20th century has arisen many social and psychological changes in…
