Customer Success | 20 MIN READ
Top 50 Customer Success Influencers 2021
Jan 5, 2021
Meet the leading Customer Success influencers and thought leaders who are helping shape the field and its future evolution.
...Customer Success | 20 MIN READ
Jan 5, 2021
Meet the leading Customer Success influencers and thought leaders who are helping shape the field and its future evolution.
...Customer Retention | 6 MIN READ
Dec 23, 2020
Engaging with a product can be as instantaneous as disengaging. Yes, you he...
Customer Retention | 32 MIN READ
Nov 2, 2020
Customer retention is very challenging for businesses especially in 2020. T...
Customer Retention | 5 MIN READ
Aug 13, 2020
Building trust is not easy. It takes effort, it takes time, and it also tak...
Customer Retention | 6 MIN READ
Aug 10, 2020
Over the past decades, the power of customers in vendor-customer relationsh...
Customer Retention | 7 MIN READ
Aug 3, 2020
Most of the time, when your product development team is too involved in cre...
Customer Retention | 8 MIN READ
Jul 30, 2020
Is your customer service top-notch? Is the product features the best in the...
Customer Retention | 7 MIN READ
Jul 29, 2020
There was a time when acquiring new customers was the sole purpose of marke...
Customer Retention | 5 MIN READ
Jul 16, 2020
Of the many old adages in the customer success business, one says that keep...
Customer Retention | 6 MIN READ
Jul 13, 2020
It is a known fact that MRR aka Monthly Recurring Revenue is a lifeline for...
Customer Retention | 6 MIN READ
Jul 9, 2020
To affix the leaky bucket in all of the SaaS companies, the customer succes...
Customer Retention | 6 MIN READ
Jun 24, 2020
Most of the evolving SaaS companies think that having a new customer is the...
Customer Retention | 6 MIN READ
Jun 4, 2020
When it comes to marketing, customer segmentation is one of the most proven...