Customer Retention | 6 MIN READ
Customer Retention Cost (CRC): All You Need to Know
Jan 20, 2021
Although there’s a cost involved with customer retention, the benefits are man...
SaaS | 6 MIN READ
SaaS Growth Levers: The Entrepreneur’s Guide to SaaS Success
Jan 18, 2021
A deep understanding of SaaS growth levers can take your business to the next le...
Customer Success | 7 MIN READ
What Is Cost of Goods Sold (COGS) for SaaS? Where Does Customer Success Fit?
Jan 13, 2021
For any business to sustain and scale, it has to know and work around its profit...
Customer Success | 6 MIN READ
Ongoing Value Realization: The Secret to Long-Term Customer Success
Dec 22, 2020
For any business in general, it is important to know how much customers matter. ...
Customer Success | 7 MIN READ
Customer Success ROI: How to Measure and Improve It
Dec 4, 2020
Any business function that you deploy towards your business goals must be measur...
Business Tips | 6 MIN READ
What is Customer Revenue and How to Optimize It?
Nov 12, 2020
Most of the businesses have multiple sources of revenue that they generate. Few ...
Customer Success | 7 MIN READ
Customer Profitability Analysis: Definition, Formula, Benefits
Oct 28, 2020
In this blog, we will discuss the definition of customer profitability analysis ...
SaaS | 11 MIN READ
Top 22 Must-Attend SaaS Conferences in 2021
Sep 28, 2020
SaaS industry has been taking a massive shape in the recent few years. The globa...
SaaS | 6 MIN READ
The Ultimate Guide to SaaS Pricing Models
Sep 24, 2020
There are many things that impact your business revenue. But the culmination of ...
Customer Success | 10 MIN READ
Essential Customer Success KPIs for SaaS Businesses
Jul 22, 2020
The best customer success KPIs are here. Learn more on MRR, retention rate, cust...
SaaS | 8 MIN READ
Customer Lifetime Value – All You Need to Know
Jul 15, 2020
Customer lifetime value is a metric indicating expected net profit from a custom...
