Customer Retention | 6 MIN READ Customer Retention Cost (CRC): All You Need to Know Jan 20, 2021 Although there’s a cost involved with customer retention, the benefits are man... Read More |
SaaS | 6 MIN READ SaaS Growth Levers: The Entrepreneur’s Guide to SaaS Success Jan 18, 2021 A deep understanding of SaaS growth levers can take your business to the next le... Read More |
Customer Success | 7 MIN READ What Is Cost of Goods Sold (COGS) for SaaS? Where Does Customer Success Fit? Jan 13, 2021 For any business to sustain and scale, it has to know and work around its profit... Read More |
Customer Success | 6 MIN READ Ongoing Value Realization: The Secret to Long-Term Customer Success Dec 22, 2020 For any business in general, it is important to know how much customers matter. ... Read More |
Customer Success | 7 MIN READ Customer Success ROI: How to Measure and Improve It Dec 4, 2020 Learn how to measure the customer success ROI (return on investment) in the grow... Read More |
Business Tips | 8 MIN READ What is Customer Revenue and How to Optimize It? Nov 12, 2020 In this blog, let us understand what is customer revenue and what are the differ... Read More |
Customer Success | 10 MIN READ Customer Profitability Analysis: Definition, Formula, Benefits Oct 28, 2020 In this blog, we will discuss the definition of customer profitability analysis ... Read More |
SaaS | 11 MIN READ Top 22 Must-Attend SaaS Conferences in 2021 Sep 28, 2020 SaaS industry has been taking a massive shape in the recent few years. The globa... Read More |
SaaS | 6 MIN READ The Ultimate Guide to SaaS Pricing Models Sep 24, 2020 Let's take a dive into this ultimate guide to SaaS pricing models and learn abou... Read More |
Customer Success | 10 MIN READ Essential Customer Success KPIs for SaaS Businesses Jul 22, 2020 The best customer success KPIs are here. Learn more on MRR, retention rate, cust... Read More |
SaaS | 8 MIN READ Customer Lifetime Value – All You Need to Know Jul 15, 2020 Customer lifetime value is a metric indicating expected net profit from a custom... Read More |