Customer Success | 8 MIN READ Roles and Responsibilities of a Renewal Manager in B2B SaaS Nov 23, 2020 Who is a Renewal Manager? And what are some of their top roles and responsibilit... Read More |
Customer Success | 6 MIN READ The Importance of Cross-Departmental Collaboration for Customer Success Nov 19, 2020 Behind the complete success of an organization rests the success of its customer... Read More |
Customer Success | 6 MIN READ The Essential Guide to Customer Meetings Nov 5, 2020 To let all the members stand on one page, it is important to hail customer meeti... Read More |
Customer Success | 6 MIN READ Guide to Build an Effective Customer Success Workflow Oct 28, 2020 To stay abreast of each of your customers’ engagements could be more than just... Read More |
Customer Success | 7 MIN READ How to Build a Customer Success Program: A Step-by-Step Guide Oct 7, 2020 If you are running a SaaS organization and haven’t started your customer succe... Read More |
Customer Success | 7 MIN READ How to Build and Scale a World-Class Customer Success Team Sep 25, 2020 Let us look at how you can build the customer success team and what steps you ne... Read More |
Customer Success | 7 MIN READ Popular Customer Success Titles in 2021 Jul 30, 2020 Customer Success is the buzzword in the modern SaaS companies. There are many me... Read More |
Product Success | 6 MIN READ Achieve product success by designing a great Customer Success team structure! Jun 5, 2020 Customer Success (CS) as a business function has seen enormous growth in the Saa... Read More |