importance of voice of customer Archives

Generally, a subscription-based contract is marked by renewals and recurring payments. This reduces the…

With the evolution of the business processes in modern companies, the sales process is…

It is always nicer when you hear someone appreciating you. That is the kind…

Let’s look at it this way – presume that you planted the seeds of…

Unsatisfied customers do not stick around for long, which is an irrevocably true-adage. A…

In the subscription-based economy, companies are progressively shifting from transactional to relationship-based customer engagement….

Insights
From the new
lens