Identify, monitor, and execute timely account expansions with real-time reports and indicators.
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Define and track onboarding by phase, user progress, account, and portfolios.
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Get a complete view of your customer and all their moving parts.
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Create the right scoring system for your organization.
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Create surveys to get timely feedback from your customers.
Manage, analyze, and optimize your customer interactions.
Create groups across accounts and users.
Reach out to groups of customers when you need to.
Drive adoption, upsell and cross-sell using extensive product data.
Automate your actions, alerts, surveys, and more.
Proactively uncover key insights and receive data-driven recommendations for your team.
Transcribe your calls and catch key phrases used by customers to trigger actions.
Improve decision making and actions for enhanced outcomes.
Unlock value from your data with our embedded Business Intelligence solution.
Track Account Plans with Objectives, Priorities, Risks et al.
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Income from Outcomes – It enables your business customers to thrive whilst increasing your company’s revenue and bottom line.
Net promoter score (NPS) is one of those must-have metrics for customer experience. It shows the loyalty a customer feels for an organisation and how many customers think this way. In addition, a positive NPS is always a good indicator of organisa
Jan 4, 2023
In this blog, we will comprehensively discuss IDEM, a framework that assists in upselling and cross-selling for key accounts management.
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In this write up, learn and understand top 7 dysfunctions of the Client Partner Role & Responsibilities.
16 Dec, 2022
Learn all about Client Partner, their responsibilities, job description, pay scale, examples, and more.
08 Dec, 2022
Augmented intelligence has become a crucial factor for success in customer success and account management. In this blog, we focus on the different ways augmented intelligence can aid in this endeavor.
06 Dec, 2022
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