Customer Success | 7 MIN READ
Oct 21, 2020
Jobs to be done is a framework to understand customer needs through the specific...
Customer Success | 6 MIN READ
Oct 20, 2020
How does product and customer success alignment take place and how can it help t...
Customer Success | 7 MIN READ
Sep 25, 2020
When it comes to marketing, there are different channels that you can resort to....
Product Adoption | 6 MIN READ
Jul 6, 2020
Check what is SaaS product adoption? If you are facing new product adoption chal...
Product Success | 6 MIN READ
Jun 30, 2020
To achieve product success, you will need to establish, create, and monitor cust...
Customer Success | 8 MIN READ
Jun 29, 2020
Is creating a user-friendly and helpful product enough to attract and retain pay...
Customer Success | 8 MIN READ
Jun 23, 2020
Here's what you need to know about why Behavioural Data and Behavioural Analytic...
Product Success | 6 MIN READ
Jun 12, 2020
If you’re in the Software-as-a-Service (SaaS) business, by now you’d know...
SaaS | 6 MIN READ
Jun 11, 2020
The user onboarding process is when a new user of a SaaS product begin...
Product Success | 11 MIN READ
Jun 1, 2020
It іѕ vеrу іmроrtаnt fоr buѕіnеѕѕеѕ tо hаvе a numbеr of dіf...
Product Success | 14 MIN READ
May 29, 2020
One of the primary concerns for SaaS companies is SaaS product success. Read thr...
SAAS GDPR | 7 MIN READ
May 28, 2020
Ever since the expansion of internet usage in modern human lives, data privacy h...
In Episode 26, our CEO chats with Irit Eizips about the evolution of AI-Powered Customer Success.
Current insights, resources, inspiration, and ideas that will help take your Customer Success team to the next level.
We survey CS Teams from all over the world to get their feedback on current industry trends and what they see for the future of CS.