Global Customer Success Jobs
IN RESPONSE TO COVID-19
We are aware that the Customer Success community is also facing challenges at the moment, some have been laid-off and others anticipate they might. Our talent management team is spending some time every day scouting the market for current openings (on your behalf), and will keep posting what they find. Please add your email to this list to be notified every time new job details are published!
ALL THE BEST with your Job Hunt. And, Stay Safe!
Jan 12 – Customer Success Jobs
Role: Customer Success Director
Location: Remote, Denver, CO, US
As a Customer Success Director, you will develop the strategies needed to help clients make an informed decision through a consultative sales approach. Build relationships and establish rapport with key decision-makers including Marketing, Population Health, IT, Strategy, Clinical and C-Suite members within assigned client base. Work closely with internal teams to identify key strategies to maximize the impact of client campaigns. Educating relevant stakeholders surrounding the comparative benefits, effective use, and deployment of HG’s scaled integrated digital/online marketing strategies and solutions. Be a Customer Consultant. Analyze the customer’s use of the product and identify trends and success metrics by running reports with the data visualization tools. Share opportunities with customers for greater efficiency, optimization and ROI.
Apply here: https://healthgrades.careers/index.php/jobs/5011788002/?gh_jid=5011788002&gh_src=6ace5ce12us
Role: Customer Success Manager, Strategic Accounts
Location: Atlanta, GA, US
As a Customer Success Manager, you will develop strong working relationships with corporate contacts at strategic accounts. Provide coaching and training sessions on product best practices and workflows to corporate staff, franchise owners, and end users. Collaborate with customers and product managers to manage product enhancement requests. Manage initiatives to increase product adoption, customer satisfaction and evangelism. Analyze user engagement data, identify actionable insights. Report regularly on KPIs. Gather intelligence on how customers are using the products and determine what features and services are the most/least valuable to their businesses. Identify areas for improvement in the customer experience, both in the product and processes.
Apply here: https://boards.greenhouse.io/servicetitan/jobs/2580436
Role: Customer Success Manager (f/m/d)
Location: Berlin, BE, Germany
Organization: Yara International
As a Customer Success Manager, you will help ensure the customers have a successful start when onboarding. Including issues with initial device setup, delivery. Create engagement plans for your portfolio of customers, identifying opportunities for growth. Understand multiple products and have expert level knowledge to solve customers’ problems and questions. Host Webinars for the customers and prospective customers. Work with Sales and Marketing to help show the value of the product offering. Act as a central point of contact for the customer to ensure a positive experience and timely resolution. Ensure on-time and successful renewal of customer contracts.
Apply here: https://jobs.yara.com/job/Berlin-Customer-Success-Manager-%28fmd%29-BE/631466901/
Role: Enterprise Customer Success Manager
Location: London, England, United Kingdom
As an Enterprise Customer Success Manager, you will work as part of the fantastic Customer Success Team to ensure clients get the most out of the Chattermill platform. Become an expert in Chattermill’s technology and the possibilities it opens up for the clients. Develop and maintain strong relationships with clients and users from an operational to executive level. Support seamless onboarding and tailoring of the platform for new clients. Utilize the capabilities of the Chattermill platform to identify insights for clients on a proactive basis. Work with the Insights team to run advanced data analysis and deliver insights to clients in a meaningful way.
Apply here: https://boards.greenhouse.io/chattermill/jobs/4163519003
Role: Customer Success Manager
Location: Remote, London, England, United Kingdom
As the Customer Success Manager, you will be responsible for helping customers adopt and derive maximum benefit from award-winning cloud-native payments technology. Build and foster long-term relationships within International banking. Develop and nurture relationships from prospects to customers. Represent the company at events and conferences.
Apply here: https://www.linkedin.com/jobs/view/2358527096/
Get new job postings
delivered to your inbox
opportunities delivered daily!