Role: VP Customer Success 
Location: London, England, United Kingdom (Hybrid)   
Organization: Argus Media 
As a VP of Customer Success, you’ll be setting the strategy, prioritising the objectives and key metrics, building a world-class team, and extending and mentoring the European Customer Success team. Creating customer lifetime value through the definition of the customer journey, the implementation of programmes to support driving business value with customers, the accomplishment of customer goals, and team collaboration to find and explore opportunities for customer growth. Working effectively with key stakeholders across the organisation will require alignment with Sales on cross-selling and up-selling as well as a focus on selling with a retention focus; alignment with Product and Business Development on guiding Product Roadmap; and alignment with Marketing on guiding Marketing activities to Current Subscribers. Boost productivity using technology. 
Apply here: https://www.linkedin.com/jobs/view/3472882019/ 


Role: VP, Customer Success 
Location: Toronto, ON, Canada (Hybrid) 
Organization: KEV Group 
As a VP of Customer Success, you’ll promote customer success results and value realisation for our clients, making sure the appropriate playbooks are in place to foster adoption and hasten value. To develop a 360-degree perspective of the customer, collect consumer intelligence, feedback, and insight and disseminate them widely across KEV. Drive strategic planning with each individual customer as well as for our client book of business. Sustain the highest level of client loyalty by building connections at all levels of the client organisation and making sure clients are aware of the vision and roadmap of KEV Group. Develop and improve operations to work with the current business and to prepare for expansion in the future. Make sure the pace and level of consumer engagement are appropriate. Whenever necessary, act as the customer’s executive escalation point. 
Apply here: https://www.linkedin.com/jobs/view/3495659637/ 


Role: Head of Customer Success 
Location: EMEA, Germany (Remote) 
Organization: Storm6 
As a Head of Customer Success, you’ll create new connections with influential employers in EMEA. Maintain and expand current clientele and business relationships. familiarity with revenue cycle management. 
Apply here: https://www.linkedin.com/jobs/view/3518187650/ 


Role: EMEA Customer Success Director 
Location: European Union, Germany (Remote) 
Organization: LUKA GLOBAL GROUP 
As a Customer Success Director, you’ll be onboarding and support processes for clients should be continually improved. Create long-lasting partnerships with your clients. Analyze client requirements to provide a solution that fits. assist current clients with service expansion and improvement. Boost client interactions and business prospects. Monitor and evaluate KPIs to guarantee ongoing service improvement. Establish connections between the internal support team and the clients. As a client advocate, collaborate with the medical and development teams. 
Apply here: https://www.linkedin.com/jobs/view/3530610049/ 


Role: Customer Success Executive 
Location: United Kingdom (Remote) 
Organization: StaySafe 
As a Customer Success Executive, you’ll be creating great relationships while implementing the StaySafe solution with our new clients. ongoing management of customers’ accounts, promoting high levels of usage. Ensure customer needs are addressed and requests are promptly answered by resolving issues for current end users and clients. coordinating with new clients to create implementation plans and holding handover meetings with the account director and account development manager to discuss the rollout. providing online and in-person customer training as well as customised customer documentation and training manuals. To make sure our solution is delighting the customer and to maintain good platform adoption, do regular catch-up meetings with them. 
Apply here: https://www.linkedin.com/jobs/view/3532314200/ 


Role: Head of Customer Success 
Location: London, England, United Kingdom (Hybrid) 
Organization: Vertical Advantage 
As a Head of Customer Success, you should have excellent verbal and written communication abilities. Ability to communicate information clearly to both internal and external associates. Advanced knowledge of G Suit or Microsoft Office. Ability to organise and manage a team in setting priorities for projects in a time-constrained and fast-paced corporate environment. Demonstrated capacity for initiative and ownership with an emphasis on ongoing development. demonstrated capacity to create professionalism and a customer-service mindset for oneself and one’s team. Strong familiarity with the organization’s business processes and sector. Business savvy that was evident. shown capacity for comprehension, analysis, and interpretation with superb attention to detail. 
Apply here: https://www.linkedin.com/jobs/view/3532337588/ 

Role: VP of Customer Success 
Location: Austin, TX, United States (On-site) 
Organization: ShipperHQ 
As a VP of Customer Success, you’ll create and put into action ideas to boost client retention and decrease customer churn. Lead, oversee, and grow the teams responsible for customer success and retention. accountable for managing key operational KPIs and targets as well as our customer success strategy and execution. Increase renewal rates, lower churn, and affect future lifetime value through improved product uptake and customer satisfaction to drive customer success outcomes. Make certain that every client engagement is handled promptly and professionally. Develop and put into practice strategies to lower customer churn and raise retention rates by identifying and analysing customer trends and insights. Be in charge of generating income, both through growth and retention, by actively participating in your team and ensuring that you are all succeeding in accomplishing your personal and team objectives. 
Apply here: https://www.linkedin.com/jobs/view/3528013307/ 


Role: Head of Customer Success 
Location: Sydney, New South Wales, Australia (Hybrid) 
Organization: Hatch 
As a Head of Customer Success, you’ll develop our current customer success playbook and personalise it with an emphasis on scalability to handle the responsibilities of overseeing 300 employer partners globally. Day-to-Day Customer Relationships: We are collaborating with several incredible businesses that have been early Hatch adopters. You’ll onboard new employer partners, scale their use of Hatch daily, and establish yourself as a strategic partner for Australia’s fastest-growing businesses. Westpac, Uber, Qantas, Eucalyptus, and Canva are some of the clients. Product Feedback: Gather important customer input and organise it into needs that the product team can prioritise and carry out. Be an influencer and play a significant part in determining the direction of the product. 
Apply here: https://www.linkedin.com/jobs/view/3521476285/ 


Role: Head of Customer Success 
Location: Melbourne, Victoria, Australia (Hybrid) 
Organization: Think & Grow 
As a Director of Customer Success, you’ll implement a customer success strategy that focuses on lowering support tickets, boosting adoption, cutting down on time to live, and boosting expansion. Be “in the trenches” and help your team produce outstanding results while offering “live fire” coaching and growth. To improve the infrastructure and streamline CS operations, identify quarterly OKRs and cascade them into a 100-day functional improvement plan. CSM and customer support jobs should be recruited, onboarded, ramped up, and developed. Use data and analytics to enhance CS performance, have an impact on product strategy, and promote revenue performance predictability. To maximise revenue growth, promote alignment across Sales, Customer Success, and Marketing. Manage client complaints and escalations smoothly to guarantee 100% logo renewal. With marketing lead customer marketing, engagement, adoption, and expansion may all be increased. 
Apply here: https://www.linkedin.com/jobs/view/3529671631/ 


Role: Strategic Customer Success Manager 
Location: Sydney, New South Wales, Australia (Remote) 
Organization: Planview, Inc.   
As a Strategic Customer Success Manager, you’ll establish relationships of trust as trusted advisors with VP and C-level executives and explain to your client, including important sponsors and stakeholders, the benefits of the Planview platform. Create and track customer journey success plans that are aimed at assisting clients in achieving quantifiable business results. It is your job to keep an eye on things, step in when necessary, and speak up for the customer so they have a good experience using Planview. Promote and assist in the effective enterprise-wide adoption of Planview’s products by customers. Encourage the consumer to engage in business talks about best practises. ultimate accountability for allocated clients’ development, retention, and advocacy. Keep Planview systems’ customer connections accurate and current to ensure that customers receive timely notifications. Ensure close communication with the customer by developing a thorough understanding of their industry, business difficulties, desired business outcomes, and business objectives. 
Apply here: https://www.linkedin.com/jobs/view/3525206461/ 


Role: Customer Success Manager 
Location: Seattle, WA, United States (Remote)   
Organization: Vouched 
As a Customer Success Manager, you’ll provide technical and integration support to customers and assist them throughout the integration process. Own the relationship you have with your Vouched clients overall after the launch. Ensure that all efforts are well aligned with the client’s business and departmental strategy and needs by establishing a trusted advisory relationship with them. Be a champion for customer feature requests and collaborate across departments with our product and engineering teams to advance projects. Assessing customer needs and adoption level through quarterly or monthly business evaluations with minimal client site visits. Plan and oversee the customer renewal process to keep the net churn rate at or below zero. Identify and develop new business possibilities and/or upsell opportunities with current clients in collaboration with sales. 
Apply here: https://www.linkedin.com/jobs/view/3529445788/ 

Role: Director, Customer Success 
Location: Houston, TX, United States (Remote)   
Organization: Innovapptive Inc 
As a Director of Customer Success, you’ll ensure great client happiness, adoption improvements, retention, and expansion, you should lead and manage the customer success team of strategic accounts. People Management & Recruiting: With an emphasis on creating a solid talent pipeline and assembling a high-performing team, hire, train, and manage a group of customer success specialists. Increase adoption, gross retention, and net retention, develop and implement customer success strategies, playbooks, processes, and best practises that are in line with the company’s goals and objectives. Establish and maintain excellent connections with important stakeholders across the organisation, including the sales, product, and engineering teams. Cross-Functional Team Cooperation. Problem-solving: Collaborate with the product team to make sure the platform satisfies our clients’ demands and generates value for them. 
Apply here: https://www.linkedin.com/jobs/view/3527608314/ 


Role: Head of Customer Success 
Location: Berlin, Germany (Hybrid) 
Organization: Babbel 
As a Head of Customer Success, you’ll be in charge of a capable group of 20+ Key Account Managers, and you will cultivate a trusting, honest, and high-performing team atmosphere. Make sure your teams meet their revenue goals for upsells and extensions. Own the performance metrics in our CRM and apply them to enhance every team workflow. To ensure ongoing performance in customer retention, the development of scalable processes, and accelerated expansion plans, define the segment customer success strategy. Directly interact with numerous client teams to enhance Babbel’s use case and increase ecosystem acceptance. Improve customer satisfaction assessment, and give our Product & Engineering teams qualitative insights and quantitative data. Assess knowledge and skill gaps, create a training strategy with the Vice President of Business. 
Apply here: https://www.linkedin.com/jobs/view/3527581978/ 


Role: Head of Customer Success 
Location: Mumbai, Maharashtra, India (Hybrid)   
Organization: Loop 
As a Head of Customer Success, you’ll be responsible for general client satisfaction (customer NPS). Revenue retention, renewal, and premium retention. Drive new cross-sell and upsell opportunities with the help of the Product & Customer Success Teams. HR benefit management – Have a problem-solving approach; collaborate with delivery functions as one team; work directly with Head of Operations, Head of Claims, and other members of our delivery team to ensure clients have an exceptional experience; escalate issues; help get issues fixed. Serve as the customer’s voice and make a contribution to our product strategy. Promote process enhancements that lead to quicker response and resolution times and improved NPS. Develop a strategy for business clients because they have more demands than midmarket and small to medium-sized business clients. Programs for all CSMs’ learning, growth, coaching, and training (customer success managers). 
Apply here: https://www.linkedin.com/jobs/view/3520074083/ 


Role: VP of Customer Success 
Location: Austin, TX, United States (On-site) 
Organization: ShipperHQ 
As a Director of Customer Success, you’ll create and put into action ideas to boost client retention and decrease customer churn. Lead, oversee, and grow the teams responsible for customer success and retention. responsible for managing important operational KPIs and targets as well as our customer success strategy and execution. Increase renewal rates, lower churn, and affect future lifetime value through improved product uptake and customer satisfaction to drive customer success outcomes. Make certain that every client engagement is handled promptly and professionally. Develop and put into practise strategies to lower customer churn and raise retention rates by identifying and analysing customer trends and insights. Be in charge of generating income, both through growth and retention, by actively participating in your team and ensuring that you are all succeeding in accomplishing your personal and team objectives. 
Apply here: https://www.linkedin.com/jobs/view/3528013307/ 


Role: Customer Success Manager 
Location: London, England, United Kingdom (Remote) 
Organization: Integrate 
As a Director of Customer Success, you’ll own the relationship with Integrate’s customers while collaborating closely with Integrate employees around the company. is an industry authority in B2B & demand marketing trends, and she shares pertinent information and best practises about Integrate and the sector. Establishes and maintains strategic connections with Integrate’s most important users as well as senior-level marketing contacts (CMO, VP, Director, and Manager). Thinks strategically about their whole book of business, creating account plans and then carrying them out to boost platform adoption, drive retention and expansion, and encourage high customer satisfaction metrics. Utilizes internal tools to control, monitor, and report on important customer data (e.g. health, contacts, initiatives, etc.). possesses a cooperative, upbeat, and team-oriented attitude. proactive and driven by a love for customer success and everything that it entails. 
Apply here: https://www.linkedin.com/jobs/view/3522665317/ 

Role: Director of Customer Success 
Location: NAMER, United States (Remote) 
Organization: Appvance 
As a Director of Customer Success, you’ll ensure that consumers utilise Appvance actively and receive a return on their investment (ROI) and business value. Create strategies and procedures that enable top-notch customer adoption, growth, and retention. Employ a group of knowledgeable customer success specialists. Share effective practises to boost product adoption and customer happiness. Support the growth of Appvance clients by working together with our VP of Sales. communicate and collaborate with cross-functional teams, such as our product team, to highlight the demands of the consumer for the product. Accurate forecasting, performance against key criteria, and client outcomes are used to gauge team effectiveness. You will work closely with the VP of Customer Success to create the groundwork for the Customer Success operations. 
Apply here: https://www.linkedin.com/jobs/view/3526162551/ 


Role: Director of Operations (Customer Success) 
Location: Austin, TX, United States (On-site) 
Organization: Interplay Learning 
As a Director of Operations(Customer Success), you’ll work on CS data strategy design, implementation, and execution. Examine the consumer experience. review and improve each segment’s consumer interaction approach (Enterprise, Mid-Market, SMB and Education). Implement NPS metrics. Analysis of consumer behaviours, trends, and general wellbeing. Create a number of pilot playbooks, monitor pilot conversion, and perform a margin analysis. lead autopsies. 
Apply here: https://www.linkedin.com/jobs/view/3521935957/ 


Role: VP, Customer Success (Remote 
Location: United States (Remote)   
Organization: Talentify.io 
As a VP, Customer Success you’ll promote customer value and outcomes across all customer categories, from the smallest to the largest. Raising renewal rates and decreasing churn. Working together with the cross-functional teams, promote growth and expansion. Increased product uptake, customer satisfaction, and value can have an impact on future lifetime value (KAV). Promote the growth of new businesses by increasing advocacy and referrability. Create, provide, and administer high touch and large-scale programmes to satisfy the requirements of various customer segments. To produce impact and results, collaborate cross-functionally with GTM, product, and marketing. oversee and have an impact on the CX for At-Scale; assist with journey and tech touch actions. 
Apply here: https://www.linkedin.com/jobs/view/3527419073/ 


Role: Customer Success Manager 
Location: Germany (Remote) 
Organization: simpleclub 
As a Customer Success Manager, you’ll be bringing the team excellence, reliable workflows, and processes. to successfully establish and sustain relationships with our customers and to increase our influence so that they will become champions for simpleclub. assist our customers in implementing our goods and services successfully. Work constantly to improve the value we provide to our clients, ensuring that they get the most of our learning platform and discovering new opportunities for growth. By providing our product team with client feedback, you may help us develop our products. At SimpleClub, you will serve as the customer’s voice. 
Apply here: https://www.linkedin.com/jobs/view/3473536994/ 


Role: Senior Vice President, Customer Success 
Location: Canada (Remote)   
Organization: AlayaCare   
As a Senior Vice President, Customer Success you’ll lead the charge to ensure that AlayaCare lives up to its fundamental promise of being customer-obsessed in close collaboration with the Chief Operational Officer. Oversee all Customer Success functions, including Professional Services, Customer Enablement, Client Experience, CS Operations, and a new Customer Success Management function for business customers, that support AlayaCare’s core markets (Canada and the USA). To succeed in a variety of markets and customer segments, we must constantly develop and improve our customer success model, which includes strategy, tactics, organisational structure, and service design. Provide the Voice of the Customer programme and related insights from AlayaCare using cutting-edge approaches in quantitative and qualitative analysis. Maintain scalable and sustainable financial performance levels while maintaining unwaveringly high standards of excellence in customer service. 
Apply here: https://www.linkedin.com/jobs/view/3490800390/