Role: Senior Customer Success Manager
Location: United States (Remote)
As a Senior Customer Success Manager you’ll be focusing on a certain set of accounts and fostering and sustaining relationships with important stakeholders. To design account strategies and build account plans, define growth objectives and the requirements to fulfil them, and support staff headcount requirements, collaborate with sales representatives, customer success representatives, and account development representatives. Manage and visualise account performance data with the Customer Success team, spot opportunities and hazards, and assist with the go-to-market process. Facilitating communication between our internal recruiting and staffing departments and our clients’ demands
Apply here: https://www.linkedin.com/jobs/view/3549175677/
Role: Vice President, Enterprise & Commercial Customer Success
Location: United States (Remote)
As a Vice President, Enterprise & Commercial Customer Success you’ll develop a compelling vision for the business and its clients. For the Enterprise and Commercial Segment Customer Success team at Okta, define and drive the strategy and specific action plan that will increase client time to value, renewal rates, and growth. To drive customer business outcomes and the effective execution of customer use cases, develop and deploy processes and metrics. Make sure that each and every customer promotes and mentions Okta. Assure that the team effectively positions new Okta products/solutions to broaden and strengthen these strategic alliances. Create and manage a high-impact team that works quickly and produces quantifiable outcomes. Provide engagement tools that enable Okta to connect with and enhance each of these customers’ strategic relationships through personalised deep analytics.
Apply here: https://www.linkedin.com/jobs/view/3542441040/
Role: Customer Success Director, Advertising
Location: Seattle, WA, United States (Remote)
As a Customer Success Director you’ll plan, organise, and manage all phases of a joint success plan, first understand the needs of the customer. Then, concentrate on how we can use our product to help the customer meet those needs. Become an authority on the CommerceIQ platform and serve as a key resource for training, inquiries, and problem-solving with customers. Handling the advertising budget of a customer and ensuring success. Be an authority on the topic of Ecommerce advertising for our clients, advising them on how to promote growth for our clients. To respond to the client’s strategic questions and inspire action, carry out deep data analysis. For the duration of the partnership, increase the client’s KPIs and consistently demonstrate the platform’s value. Co-create new features with our internal teams.
Apply here: https://www.linkedin.com/jobs/view/3545874851/
Role: Head of Customer Success
Location: Boscombe, England, United Kingdom (On-site)
As a Head of Customer Success Manager you’ll drive digitisation and automation in the customer success department. Create, motivate, and cultivate outstanding teams committed to client success. Use current stakeholder relationships to ascertain the scope and nature of the support being offered. Improve internal communication to support the company’s overall direction and strategy. Ensure that customers are communicating with you effectively and using Kortext’s software. Direct the customer success teams with visible, daily business leadership. Use a data-driven strategy to pinpoint the customer success teams’ limitations and potential development areas. Encourage ownership and responsibility among your teams and the entire organisation. Assist the subject matter specialists in achieving measurable results and ensuring superior customer service.
Apply here: https://www.linkedin.com/jobs/view/3548560646/
Role: Customer Success Manager
Location: Berlin, Germany (On-site)
Organization: Homeday GmbH
As a Customer Success Manager you must have expertise providing customer support over the phone and in writing. Good at learning new systems. Zendesk knowledge is a plus. You have a real gift for communication, both verbally and in writing, and you can put yourself in the shoes of your audience because you are empathic. You can organise oneself well, are dependable, and are a true team player. You are the ideal addition to our team because of your friendliness, helpfulness, and sense of humour. You are a native speaker of German both orally and in writing. Examine and improve our procedures and goods, and let’s work together to change the world.
Apply here: https://www.linkedin.com/jobs/view/3543239985/