Published March 29, 2023

Role: Customer Success Manager 
Location: Chicago, IL, United States (Remote) 
Organization: Fortanix 
As a Customer Success Manager you’ll take the lead and be responsible for customer expansion and retention. To meet client expectations, collaborate with Fortanix stakeholders in sales, product, and engineering. Assistance with customer onboarding and training to encourage adoption. Recognize the needs, difficulties, and commercial results customers are hoping to achieve from their investment. Create and carry out account plans with an emphasis on boosting product uptake and opening up new value channels. Perform regular business reviews to guarantee strategic alignment for reliable and efficient customer collaboration. Serve as the main point of contact for business and technical difficulties. 
Apply here: https://www.linkedin.com/jobs/view/3547510232/


Role: SMB Customer Success Manager 
Location: Milwaukee, WI, United States (Remote) 
Organization: ECP 
As a Customer Success Manager you’ll ensure that our consumers have top-notch experiences throughout their lifetime by collaborating with internal teams. Responsible for proactive customer engagement, including renewals and add-on service options, with our small to lower mid-market customers. After deployment, take charge of the customer experience by concentrating on client expansion, growth, and satisfaction. Hold QBRs with important stakeholders, avoid attrition, and boost renewal rates. Become an expert in the product, comprehend what it can and cannot do and why, and be able to assist consumers in using it to alleviate problems. Build a reputation for being a reliable counsel to cultivate enduring relationships with important customer stakeholders. Ensure that all clients receive the greatest return on their ECP investment by utilising success strategies to show ROI. Advising customers strategically on the use of our tools. 
Apply here: https://www.linkedin.com/jobs/view/3547510268/ 


Role: Customer Success Specialist 
Location: Santa Ana, CA, United States (On-site)   
Organization: CAPTURE 3D 
As a Customer Success Specialist you’ll be calling current clients. Sending bids for support contract renewals. Getting in touch with clients to renew or re-enroll. Making thorough call notes. Updating CRM database records. Working together with the rest of the team to ensure client satisfaction. Customer surveys. Using our internal configurator to generate buy orders, sales orders, and submissions of orders Qualifications requisite. Three years at least of relevant job experience. Positivity, professionalism, and ability to work well with others. Quick to pick things up, meticulous, and self-motivated. Using the various platforms available to gather records while being tech-savvy. 
Apply here: https://www.linkedin.com/jobs/view/3546941710/ 


Role: Customer Success Manager 
Location: London, England, United Kingdom (Hybrid) 
Organization: Workfully 
As a Customer Success Manager you’ll be serving as our clients’ exclusive point of contact and taking responsibility for the client relationship and account. Provide a smooth customer onboarding process and complete customer assistance during in-life operations. Collaborating with the product team to train and upgrade our product suite’s skill set, and ensuring that client technical requirements are properly evaluated and prioritised in our roadmap. Coordinating site surveys and installation activities directly with regional installer networks. Hardware sourcing for new installations where necessary. 
Apply here: https://www.linkedin.com/jobs/view/3541552132/ 


Role: Customer Success Relationship Manager 
Location: Wilmslow, England, United Kingdom (Hybrid) 
Organization: 2M Employment Solutions Ltd 
As a Customer Success Relationship Manager you’ll be ensuring that your clients have a positive onboarding experience at Citation and are fully prepared to use their new services. Help clients to make maximum use of your goods and services by being aware of their needs and seizing chances. Ensuring the timely and effective delivery of our solutions in accordance with the demands and goals of our clients. Spotting potential problems in advance and cooperating with your client and our colleagues in other departments to stop them from happening. Serving as your clients’ primary point of contact, you can handle inquiries, requests for information about additional goods, account management requests, and complaints. Locating and expanding business possibilities among your clientele. 
Apply here: https://www.linkedin.com/jobs/view/3540182380/ 


Published March 24, 2023

Role: Customer Success Manager 
Location: London Area, United Kingdom (On-site) 
Organization: Calabrio, Inc. 
As a Customer Success Manager you’ll have to show potential users of the contact centre how it can be used. interacting with the consumer business at all levels. Analysis of decision makers and stakeholder mapping. close ties to everyone mentioned. Broader perspectives and modern approaches in the contact centre. Promote the use of Calabrio products to ensure product expansion and breadth of expertise. Integrate the customer’s needs with the product suite’s offerings. Provide advice on next actions and long-term plans. 
Apply here: https://www.linkedin.com/jobs/view/3542032413/ 


Role: Senior Customer Success Manager 
Location: London Area, United Kingdom (On-site) 
Organization: Robin AI 
As a Senior Customer Success Manager you’ll work with the team to develop the Customer Success function’s strategy. Aid in creating organised procedures for account evaluations, renewal, and expansion. Control and monitor the onboarding of customers. Sell customers on the benefits of the Robin AI platform. Help clients buy more of Robin’s goods and services. Aid in developing instructional materials and training programmes to support customer education. Collaborate on fundamental customer success KPIs and performance with the senior leadership team and larger go-to-market team. 
Apply here: https://www.linkedin.com/jobs/view/3540418639/ 


Role: Senior Customer Success Manager 
Location: Lower Eashing, England, United Kingdom (Hybrid)   
Organization: Unily 
As a Customer Success Specialist you’ll be assuming total responsibility for a specific portfolio with a goal of boosting adoption and growth. Examine the health of your customers and identify any churn threats. Forming a long-lasting relationship with the customer and influencing them to recommend Unily. Determine and promote opportunities for cross- and up-selling. Show off your in-depth understanding of the Unily platform while being current with market trends and rivals. You will be the customer’s advocate and gather input to promote ongoing product improvement, among other things. Creating executive level, value-based engagement by networking within the customer organisation to establish and sustain relationships at all levels of the client organisation. 
Apply here: https://www.linkedin.com/jobs/view/3535259676/ 


Role: Customer Success Manager 
Location: London Area, United Kingdom (Remote)   
Organization: ThreatConnect 
As a Customer Success Manager you’ll report to the Manager of Customer Success and will support the most crucial clients of the business with solutions-based support. The ideal applicant will provide in-depth understanding of deployments, the ThreatConnect customer journey, and related technologies to promote mutual success. 
Apply here: https://www.linkedin.com/jobs/view/3534482539/ 


Role: Customer Success Manager 
Location: Guildford, England, United Kingdom (Hybrid) 
Organization: NatureMetrics 
As a Customer Success Manager you’ll engage customers proactively to ensure high satisfaction rates. To increase sales and keep clients, work to understand their business needs. Make ensuring that projects are carried out to satisfy the project margin and timeline expectations of internal stakeholders as well as the client. Make that the KPIs for the team are met or surpassed. lead initiatives for operational improvement. Work together with other internal teams to provide our clients with the finest results possible. Create strong alliances with important players. Fix client problems. 
Apply here: https://www.linkedin.com/jobs/view/3540385985/ 


Published March 23, 2023

Role: Customer Success Specialist 
Location: Mesa, AZ, United States (On-site)   
Organization: IncStores.com 
As a Customer Success Specialist, your main KPI for this position is to keep an eye on all online review platforms in order to proactively contact accounts based on key metrics, events, and triggers, particularly those customers who have poor reviews (three stars or less) and have started credit card disputes, with the goal of resolving those disputes and converting those reviews to four stars or higher through the use of tried-and-true procedures and follow-up requirements. To give input on what “delights” our customers in addition to reviews with a rating of four or higher, and to use that feedback to systematically improve our customer experience. Accountability for maintaining and growing a designated base of accounts.  
Apply here: https://www.linkedin.com/jobs/view/3539154436/ 


Role: Customer Success Representative 
Location: Irvine, CA, United States (Remote)   
Organization: Vert Energy Group 
As a Customer Success Repreentative, you’ll bringing on new clients. Demonstrating our SaaS platform online. Answering client questions. Controlling extensive client accounts. Subscriptions from clients renewed. Adhere to and put into practise practises aimed to increase customer retention. Boost the client referral programme and upsells. 
Apply here: https://www.linkedin.com/jobs/view/3539268589/ 


Role: Senior Customer Success Manager 
Location: London Area, United Kingdom (On-site) 
Organization: Robin AI 
As a Director, Customer Success Strategy, you’ll work with the team to develop the Customer Success function’s strategy. Aid in creating organised procedures for account evaluations, renewal, and expansion. Control and monitor the onboarding of customers. Sell customers on the benefits of the Robin AI platform. Help clients buy more of Robin’s goods and services. Aid in developing instructional materials and training programmes to support customer education. Collaborate on fundamental customer success KPIs and performance with the senior leadership team and larger go-to-market team. 
Apply here: https://www.linkedin.com/jobs/view/3539269506/ 


Role: Customer Success Manager 
Location: London, England, United Kingdom (On-site) 
Organization: Protecht 
As a Customer Success Manager, you’ll have a very adaptable culture. Promote a welcoming environment. The fact that we place a high importance on work/life/family balance is one of the best aspects about working for us. Take pleasure in a warm atmosphere and a close-knit team. Our employees are very important to us and are loved by us. You may be our “Unsung Hero” if you receive rewards and recognition. Yearly Performance Bonus Leave: Access to Bonus Days, Paid Parental Leave, and Long Service Leave as well as Birthday Leave. Payment that is competitive. Program for Employee Referrals. Two dedicated L&D days per week. 
Apply here: https://www.linkedin.com/jobs/view/3539795711/ 


Role: Customer Success Manager
Location: Telford, England, United Kingdom (Hybrid)   
Organization: CarltonOne Engagement 
As a Customer Success Manager, you’ll deliver on the targeted KPIs for revenue, customer satisfaction, and retention. Get a thorough understanding of the products and services the client needs. Create and deliver proposals to increase the effectiveness of client programmes and revenue growth. Daily operations of customer accounts to manage. To ensure the complete success of all client programmes, prepare marketing and communication strategy. Conduct quarterly and monthly business reviews with clients regarding the effectiveness of their programmes. Using a ticketing system, support and troubleshoot any client inquiries and resolves. 
Apply here: https://www.linkedin.com/jobs/view/3534802774/ 


Published March 21, 2023

Role: Director, Customer Success Strategy 
Location: Seattle, WA, United States (Remote) 
Organization: CommerceIQ 
As a Director, Customer Success Strategy, you’ll create and implement customer success strategies that promote effective onboarding, adoption, retention, value creation, and customer satisfaction. Develop trusting connections with our clients and their key stakeholders, such as VP-level executives, to better understand their needs and spot commercial value-creating potential. Use your management consulting skills to provide customers with strategic direction on their e-commerce or ad spend management projects as well as assistance in identifying and resolving complicated business problems. Work together with the product development team to modify the product roadmap in response to client comments and market developments. Lead a group of customer success managers and make sure they are working towards the same goals. Develop. Metrics for customer success should be measured and analysed to find areas for improvement. 
Apply here: https://www.linkedin.com/jobs/view/3532259379/ 


Role: Vice President, Customer Success 
Location: United States (Remote) 
Organization: Morning Consult 
As a Vice President, Customer Success, you’ll Be unifying and systematising high-impact methods for onboarding, activation, customer support, growth, and renewal across Morning Consult’s SaaS product portfolio and variety of customer categories. By creating and implementing Objectives and Key Results (OKRs), leading the Customer Success division, and assembling, developing, and leading a world-class team. Maintain customer engagement by defining the SaaS portfolio of Morning Consult’s customer journey experience. This includes working with Product and Marketing to create and implement strategies that highlight the value of the product, new features, and new use-cases. Promote an organization-wide customer-centric mentality to represent the voice of the consumer and influence internal stakeholders. Work closely with the teams from Sales, Service, and Commercial Operations to standardise and improve cross-team processes. 
Apply here: https://www.linkedin.com/jobs/view/3403280398/ 


Role: Vice President of Customer Success 
Location: Melbourne, Victoria, Australia (Hybrid) 
Organization: Think & Grow 
As a Vice Presiden of Customer Success, you’ll be in charge of the daily needs of the workplace and the wellbeing of every employee in the AU office, including Culture, Engagement, and Retention. You will be in charge of all consumers, and you will be expected to comprehend their needs, offer your views, and provide thorough involvement. You will work as our company’s spokesperson for our clients, ensuring their complete satisfaction and loyalty. You will be in charge of a team of 25 employees as you build up the CS department’s performance, influence, and revenue. You will be able to recruit, train, and mentor “A players” who are willing to put in the work to address client concerns and support opportunities. To make the consumer experience low-effort and high-value, you will optimise it. 
Apply here: https://www.linkedin.com/jobs/view/3536739732/ 


Role: VP – Customer Success 
Location: Pune, Maharashtra, India 
Organization: ARA Resources Pvt. Ltd. 
As a Sr. Customer Success Manager, you’ll Outstanding organisational and project management skills. Strong communication abilities, including the capacity to deliver excellent group presentations, facilitate groups, and provide one-on-one advice, are a requirement. Ability to evaluate and develop best practises, processes, and procedures to increase the effectiveness and efficiency of teams who interact with customers. Must be able to multitask in a busy, dynamic setting. Self-driven, adaptable, and results-oriented. Able to carry a quota with ease. 
Apply here: https://www.linkedin.com/jobs/view/3533219320/ 


Role: Customer Success Manager 
Location: Santa Clara, CA, United States (On-site)   
Organization: Diligente Technologies 
As a Customer Success Manager, you’ll execute products and solutions, collaborate with other teams such as sales, implementation consultants, and customer education after sales. Treat our clients as business partners by getting to know their business strategy and working together to determine outcomes and benchmarks. Make use of industry indicators and client usage to gain insights into what motivates customers to adopt a product. Provide scalable activities like webinars to promote continuous product adoption and customer interaction. Cross-sell new products to current clients. Anticipate churn risk and create mitigation strategies to reduce turnover among your client base. Recognize possible problems, comprehend the business objectives of the client. 
Apply here: https://www.linkedin.com/jobs/view/3527813060/ 


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