Global Customer Success Jobs
IN RESPONSE TO COVID-19
We are aware that the Customer Success community is also facing challenges at the moment, some have been laid-off and others anticipate they might. Our talent management team is spending some time every day scouting the market for current openings (on your behalf), and will keep posting what they find. Please add your email to this list to be notified every time new job details are published!
ALL THE BEST with your Job Hunt. And, Stay Safe!
Jan 05 – Customer Success Jobs
Role: Director of Customer Success
Location: Remote, United States
As a Director of Customer Success, you will network across the fintech ecosystem to find relevant Verdata partnership opportunities. Spearhead critical discovery and new business conversations with prospective clients. Secure new business for the company by acquiring new clients or by expanding existing client relationships. Gather market feedback and collaborate with product and analytic teams to help shape future enhancements and product roadmap. Liaise with company leadership to determine and build marketing materials to support business development efforts. Address partner questions and ensure partner satisfaction in ongoing renewal revenue.
Apply here: https://www.linkedin.com/jobs/view/2861341924/
Role: Head of Customer Success
Location: Natick, MA, US (On-site)
Organization: DOTS Technology Corp
As a Head of Customer Success, you will evaluate and implement systems that will lead to a world-class customer experience. Build and maintain relationships with key influencers and customers through reactive and proactive interactions. Lead a team of Customer Success Representatives (in-house or call center) responsible for inbound and outbound support interactions. Coach, develop and direct your team on customer service processes and best practices to deliver world-class service during every customer interaction. Manage metrics, performance criteria, policies, and procedures to drive a culture of accountability and continuously improving the customer experience. Provide regular feedback to your team and other departments regarding wins and areas of opportunity for Clare.
Apply here: https://www.linkedin.com/jobs/view/2866041327/
Role: Customer Success Manager
Location: Kansas City Metropolitan Area, US (Hybrid)
As a Customer Success Manager, you will be driving the adoption, retention, and advocacy of the software solutions. Implementing solutions, training customers and managing customer programs. Partnering with customers to project manage implementation and adoption of the software. Articulating a vision, strategy, and plans to customers. Working closely with Account Executives, Product and Support teams to find the best solution for the customers.
Apply here: https://www.linkedin.com/jobs/view/2861035239/
Role: Customer Success Manager – CRM (Remote)
Location: Remote, United Kingdom
Organization: Veeva Systems
As a Customer Success Manager, you will be aligning with key customer CRM stakeholders across IT and Business to establish a stronger CRM management program. Evaluate how customers manage their Veeva CRM investment & identify efficiency and effectiveness gains (process & tools). Promote awareness of the latest innovations Veeva is releasing. Providing Veeva CRM program/release management best practices. Increase the ROI customers get from Veeva CRM.
Apply here: https://www.linkedin.com/jobs/view/2840191485/
Role: Customer Success Manager
Location: London, England, United Kingdom (Hybrid)
Organization: Stott and May
As a Customer Success Manager, you will manage and grow relationship with Key Client stakeholders. Identify opportunities for improvement, notably ensure optimal use of Solution and oversee potential new pains and challenges to continuously enhance business and operational efficiency. Define high-level strategy and target model with Client to ensure long-term adoption of the Solution and satisfaction. Day-to-day follow-up on client activity and operations. Work closely with the Account Manager to build solid customer relationships and account planning.
Apply here: https://www.linkedin.com/jobs/view/2860397632/
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