Global Customer Success Jobs

Role: Customer Success Manager – Prisma Access / SaaS
Location: Munich, Bavaria, Germany.
Organization: Palo Alto Networks
As a Customer Success Manager, you are a critical part of their customers’ adoption of security integrations. You act as their day-to-day contact, establishing relationships with them to ensure best practices for their secure environments. You’ll guide for quick and consistent adoption, accelerated integrations with new cloud security products, real-time support, and strategy. You should have in-depth knowledge of indicators of success, leveraging data and your analytical aptitudes to guide changes, updates, and improvements. In this role, you will work closely with CISOs, security architects, security engineers, and development operations teams within mid-to-large enterprises, so you’ll need to feel confident presenting implementation plans to all ranges of technical ability.  
Apply here: https://jobs.jobvite.com/paloaltonetworks/job/o2khcfwz

Role: Customer Success Manager   
Location: Mexico City, Polanco
Organization: Rackspace
CSM Owns the relationship held with key LATAM customers and serves as an interface between the customer and the Rackspace support infrastructure to ensure the customer’s technical, system administration, and specialist support needs are met. Owns customer issues from identification to resolution and ensures customers consistently experience and know the value of Fanatical Support. Maximizes the strength of the customer relationship by building a solid rapport with stakeholders in both the client and Rackspace organization, identifying and taking advantage of sales, networking and PR opportunities and managing difficult situations to ensure that Rackspace’s reputation of Fanatical Support is upheld. Owns customer requests for component upgrades, build new agreements, and contract renewals. Partners with Sales to identify, research, and execute on opportunities to leverage the Rackspace product portfolio and to grow customers’ footprint. Develops and manages the Strategic Account plan(s) for assigned accounts, including P&L/financials.  
Apply here: https://jobs.jobvite.com/rackspace/job/oxgycfwh

Role: Customer Success Manager
Location: LEHI, UT
Organization: Pronto
The Customer Success Manager (CSM) will report to the Director of Customer Success and is responsible for developing high-trust, consultative relationships with Pronto customers, as measured through customer satisfaction, relationship health and customer retention. As the primary point of contact, you’ll work closely with customers to discover their business needs and challenges and to coach them on the best ways to use Pronto to solve them. This position will play a key role in establishing and maintaining positive relationships with current clients as well as assist in the onboarding of new clients. The Customer Success Manager will strategically work with cross-functional departments to increase client and partner renewal and referrals.   
Apply here: https://jobs.lever.co/prontoteam/3a021606-fd26-4803-8079-ac1ebbafaa7b

Role: Customer Success Manager
Location: Austin, Texas
Organization: SailPoint
The Customer Success Manager is responsible for overall client satisfaction and reference ability, building and managing long-term business relationships between SailPoint and assigned client accounts. This role serves as a customer advocate and business consultant for multiple accounts by helping their clients achieve success through the use of SailPoint’s product and services. This role is all about client satisfaction and is not a quota-carrying sales position.  
Apply here: https://sailpoint.wd1.myworkdayjobs.com/en-US/SailPoint/job/Headquarters-Austin-Texas-USA/Customer-Success-Manager_R002484

Role: Manager, Customer Success
Location: Mumbai, India
Organization: Haptik Inc
As a Customer Success Manager, you will be working in a cross-functional team delivering successful IVAs of the highest quality to their varied set of clients and creating as well as engaging product experiences. You’ll get ample client facetime and work towards translating their business objectives into ROI.  
Apply here: https://haptik.ai/careers/manager-customer-success/

Role: Customer Success Manager – Bay Area
Location: 1.Lehi, UT, US 
                 2.Remote, Western Australia
Organization: Workfront
The Customer Success Manager (CSM) position is a part of Workfront’s Customer Experience organization. In this role, you will build long-term strategic relationships with their customers and ensure they realize the full value from their investment with Workfront which will lead them to renew and grow. You will ensure that needs and/or requirements considered critical to the success of these customers are communicated and managed throughout the Workfront organization. A significant part of your role will be to serve as a customer advocate, often functioning as a liaison between customers and all internal Workfront teams (e.g. Professional Services, Customer Support, Product Development, etc). 
Apply here: https://www.workfront.com/job/1794705#application