Global Customer Success Jobs

Role: Customer Success Representative
Location: Cork, Ireland
Organization: Varonis
In this role, you will be teaming up with Varonis account teams to manage a portfolio of Varonis customers. You will be responsible for coordinating ongoing customer-facing activities with the Sales team and customers, making sure follow-ups are occurring on schedule with the goal of ensuring customers are getting visible value from their investment.
Apply here: https://info.varonis.com/careers?p=job/oY5PbfwN&jvk
  
    
Role:  Customer Success Analyst     
Location: Chicago, Illinois
Organization: Nice Ltd.,
The Customer Success Team is responsible for ensuring that the clients derive maximum value from the Behavioral Analytics Service.
Individuals in the Customer Success Analyst role are responsible for serving as the primary face to one or more of Mattersight’s clients, interacting with them on a regular basis in phone or in-person as their thought partner and lead influencer.
Apply here: https://jobs.jobvite.com/careers/nicesystems/job/o1cNbfwV
   
    
Role: Manager, Customer Success
Location: US-WI-Milwaukee
Organization: Zywave
This role manages and supervises a team of approximately 5-9 Customer Success team members with a focus on driving customer loyalty and delivering business value. To act as a customer advocate within Zywave and work cross-functionally with other roles (i.e. sales, product, support, training)
Apply here: https://external-zywave.icims.com/jobs/2002/manager%2c-customer-success/job
     
     
Role: Customer Success: Onboarding Specialist
Location: London, UK
Organization: Dacast
This role reports to the Director of Customer Experience and will be responsible for giving customers the best chance of success using Dacast platform.  
Apply here: https://www.dacast.com/career-customer-success-london/
      
    
Role: Customer Success Manager
Location: Bangalore, India
Organization: Apptio
Apptio is looking for an organized, passionate individual with previous customer-facing experience. The successful candidate will be able to adapt to a fast-moving organization and collaborate with technical and non-technical stakeholders. The successful candidate should be outcome-focused and demonstrate excellent interpersonal and soft skills. Manage a portfolio of Strategic and Enterprise customers.
Responsibilities will include developing a full understanding of the Apptio suite of products, including the value proposition and sales messaging. It also requires you to work with the Professional Services team to ensure all customers successfully complete the onboarding process and a seamless transition occurs.  
Apply here: https://www.apptiojobs.in/jobs/customer-success-manager-bengaluru-karnataka-india-addef024-4cfd-4f39-91d1-04d036c87f7a
     
     
Role: Customer Success Consultant, Benelux
Location: Amsterdam, Netherlands
Organization: Zendesk
This is a growth headcount position to join the Customer Success team based in Amsterdam or Copenhagen office focusing on their customer accounts in the Emerging market territories. Being part of their Customer Success team you will lead conversations, advising and guiding a wide array of enterprise customers on best in class practices helping them map any number of their business needs to Zendesk. 
Apply here: https://jobs.zendesk.com/us/en/job/R13094/Customer-Success-Consultant-Benelux
     
      
Role: Customer Success Consultant
Location: Madison, Wisconsin, US.
Organization: Zendesk
Customer Success Consultants align to a portfolio of customers within a specific region and are responsible for minimizing churn/contraction risk while driving product adoption. You do this through proactively engaging with customers at specific points in their lifecycle; guiding them to innovate and revolutionize their Customer Experience strategy using technology, and help them to continue to see value from Zendesk with your intimate knowledge of the platform. Alongside your teammates, you ensure that customers are seeing results from Zendesk and will continue their partnership. Proactively manage a book of business to minimize churn and contraction, by empowering businesses to have more personal conversations with their customers.
Apply here: https://jobs.zendesk.com/us/en/job/R12071/Customer-Success-Consultant
   
    
Role: Customer Success Consultant
Location: San Francisco, California, US.
Organization: Zendesk
Customer Success Consultants align to a portfolio of customers within a specific region and are responsible for minimizing churn/contraction risk while driving product adoption. You do this through proactively engaging with customers at specific points in their lifecycle; guiding them to innovate and revolutionize their Customer Experience strategy using technology, and help them to continue to see value from Zendesk with your intimate knowledge of the platform. Alongside your teammates, you ensure that customers are seeing results from Zendesk and will continue their partnership. Proactively manage a book of business to minimize churn and contraction, by empowering businesses to have more personal conversations with their customers
Apply here: https://jobs.zendesk.com/us/en/job/R12234/Customer-Success-Consultant
   
     
Role: Customer Success Consultant, Sunshine Conversations
Location: Singapore.
Organization: Zendesk
Customer Success Consultants align to a portfolio of customers within a specific region and are responsible for minimizing churn/contraction risk while driving product adoption. You do this through proactively engaging with customers at specific points in their lifecycle; guiding them to innovate and revolutionize their Customer Experience strategy using technology, and help them to continue to see value from Zendesk with your intimate knowledge of the platform. Alongside your teammates, you ensure that customers are seeing results from Zendesk and will continue their partnership. Proactively manage a book of business to minimize churn and contraction, by empowering businesses to have more personal conversations with their customers.
Apply here: https://jobs.zendesk.com/us/en/job/R12873/Customer-Success-Consultant-Sunshine-Conversations
   
     
Role: Customer Success Consultant – Emerging Markets
Location: Dublin, Ireland
Organization: Zendesk
This is a growth headcount position to join the Customer Success team based in their Dublin office, focusing on customer accounts in the Emerging market territories. Being part of their Customer Success team you will lead conversations, advising and guiding a wide array of enterprise customers on best in class practices helping them map any number of their business needs to Zendesk.  
Apply here: https://jobs.zendesk.com/us/en/job/R13044/Customer-Success-Consultant-Emerging-Markets
   
    
Role: Customer Success Consultant – Zendesk Sunshine
Location: Dublin, Ireland
Organization: Zendesk
This is a growth headcount position to join the Customer Success team based in Dublin or London office focusing on their English speaking customer accounts. Being part of their Customer Success team you will lead conversations, advising and guiding a wide array of enterprise customers on best in class practices helping them map any number of their business needs to Zendesk. 
Apply here: https://jobs.zendesk.com/us/en/job/R12923/Customer-Success-Consultant-Zendesk-Sunshine


Role: Customer Success Consultant, French Speaking (12 Month Contract)
Location: 1. Paris, France 
                  2. Milan, Milano, Italy 
                  3. Madrid, Spain
Organization: Zendesk
This is a growth headcount position to join in their Paris, Madrid or Milan office focusing on French-speaking customer accounts in the Southern Europe territory. Being part of the Customer Success team you will lead conversations, advising and guiding a wide array of enterprise customers on best in class practices helping them map any number of their business needs to Zendesk. 
Apply here: https://jobs.zendesk.com/us/en/job/R13043/Customer-Success-Consultant-French-Speaking-12-Month-Contract
   
    
Role: Customer Success Executive – Q3
Location: London, UK
Organization: Zendesk
In this role, you will own a portfolio of their most strategic/ global accounts. You will advise and guide their customers on best in class practices as they map any number of their business needs to Zendesk. 
Apply here: https://jobs.zendesk.com/us/en/job/R12419/Customer-Success-Executive-Q3
    
     
Role: Sr. Program Manager, Customer Experience
Location: Madison, Wisconsin, US.
Organization: Zendesk
This role requires you to be a part of a multi-functional team of program managers and business improvement managers who support the innovation and scale of their Customer Experience function at Zendesk. 
Apply here: https://jobs.zendesk.com/us/en/job/R12217/Sr-Program-Manager-Customer-Experience


Role: Digital Success Associate
Location: Taguig, National Capital Region (Manila), Philippines
Organization: Zendesk
The Digital Success Associate (DSA) role is a brand-new function at Zendesk with the team launching early in 2020. 
The goal of this team is to scale their Customer Success offerings by engaging with customers through digital channels like in-product chat and online communities. Members of this team will proactively guide individual customers through key steps in their lifecycle while also managing larger group discussions. In this role, you will work with customers in North America, which means the DSA team will work overnight shifts in our Manila office.  
Apply here: https://jobs.zendesk.com/us/en/job/R11595/Digital-Success-Associate
   
    
Role: Business Operations Manager, Customer Experience
Location: Madison, Wisconsin, US.
Organization: Zendesk
As Business Operations Improvement Manager, you will be a part of a multi-functional team of program managers and improvement managers who support the innovation and scale of the Customer Experience function at Zendesk. 
You will partner with the Chief Customer Officer and VPs to achieve their transformational vision through both incremental and breakthrough improvements.
Apply here: https://jobs.zendesk.com/us/en/job/R12216/Business-Operations-Manager-Customer-Experience
         
          
Role: Customer Success Associate
Location: Mexico City, Distrito Federal, Mexico
Organization: Zendesk
The Customer Success team guides a wide array of clients as they map any number of business needs to their Zendesk account, ensuring customers are optimized and scaling effortlessly by offering impactful engagements that focus on driving business and technical value. In addition to working with customers individually, this role will also develop processes and content to engage customers in a scaled environment to ensure continued adoption.
Apply here: https://jobs.zendesk.com/us/en/job/R12915/Customer-Success-Associate
    
       
Role: Customer Success Associate
Location: Taguig, National Capital Region (Manila), Philippines
Organization: Zendesk
The Customer Success team guides a wide array of clients as they map any number of business needs to their Zendesk account, ensuring customers are optimized and scaling effortlessly by offering impactful engagements that focus on driving business and technical value.
In addition to working with customers individually, this role will also develop processes and content to engage customers in a scaled environment to ensure continued adoption. 
Apply here: https://jobs.zendesk.com/us/en/job/R12337/Customer-Success-Associate
    
    
Role: Customer Success Consultant, Northern Europe (12-month Contract)
Location:  1. Copenhagen, Denmark 
                   2. Amsterdam, Netherlands
Organization: Zendesk
The role requires you to be a part of their Customer Success team and lead conversations, advising and guiding a wide array of enterprise customers on best in class practices, helping them map any number of their business needs to Zendesk. You will be responsible to ensure your portfolio of customers are optimised and scaling effortlessly through different programs, all focused on driving business and technical value.
Apply here: https://jobs.zendesk.com/us/en/job/R13045/Customer-Success-Consultant-Northern-Europe-12-month-Contract