April 17 – Customer Success Jobs
Role: Customer Success Manager
Location: Austin, Texas, US
Organization: MongoDB
MongoDB is looking for a self-driven, enthusiastic and hands-on Customer Success Manager to help their customers realize and maximize the value of their MongoDB subscription and services. As a CSM at MongoDB, you will be responsible for building relationships with their customers and becoming a trusted advisor and go-to person for best practices and advice. You will be an integral part of their customer’s success with MongoDB and bring value to every interaction – from onboarding and product adoption to growth. This role will report to the Regional Manager, Customer Success. Individuals in this role should have a passion for technology and the ambition to dive head-first into new challenges; are adaptive and excited to help innovate with new processes and contribute to what’s already been built.
Apply here: https://www.mongodb.com/careers/jobs/1803421
Role: Strategic Customer Success Manager
Location: Newyork City, Newyork, US
Organization: Wix
In this role, you will communicate effectively within your team and across other Wix departments such as Support, Marketing and Product Management, for Wix’s different products. Suggest and communicate new products or services that would solve strategic customers’ needs. Speak intelligently about products’ functionality as well as deliver key value propositions in a clear, concise manner. Introduce new solutions to customers, per their business needs, and increase their usage of Wix products.
Apply here: https://www.wix.com/jobs/locations/new-york/positions/3405
Role: EMEA Customer Success Manager
Location: Dublin
Organization: Fenergo
As a Customer Success Manager, You will have to ensure overall client satisfaction through successful delivery of projects to new and existing customers. Gathers input from all necessary solution stakeholders to help understand customer requirements and meet these requirements. Proactively scopes the technical solution required to address customer requirements, evaluates customers’ requirements and recommends solutions that optimise value for the company as well as customer and decode needs of a customer on an ongoing basis.
Apply here: https://www.fenergo.com/company/careers/current-job-opportunities/career.html?job=144E2BDD36
Role: North America Customer Success Manager
Location: Newyork City, Newyork, US
Organization: Fenergo
As a Customer Success Manager, You will have to ensure overall client satisfaction through successful delivery of projects to new and existing customers. Gathers input from all necessary solution stakeholders to help understand customer requirements and meet these requirements. Proactively scopes the technical solution required to address customer requirements, evaluates customers’ requirements and recommends solutions that optimise value for the company as well as customer and decode needs of a customer on an ongoing basis.
Apply here: https://www.fenergo.com/company/careers/current-job-opportunities/career.html?job=2D9C8B093B
Role: EMEA Customer Success Manager
Location: Dublin, Ireland
Organization: Fenergo
As a Customer Success Manager, You will have to ensure overall client satisfaction through successful delivery of projects to new and existing customers. Gathers input from all necessary solution stakeholders to help understand customer requirements and meet these requirements. Proactively scopes the technical solution required to address customer requirements, evaluates customers’ requirements and recommends solutions that optimise value for the company as well as customer and decode needs of a customer on an ongoing basis.
Apply here: https://www.fenergo.com/company/careers/current-job-opportunities/career.html?job=4E268604D0
Role: Experience Consultant, Customer Success
Location: Chicago, IL, USA
Organization: Slack
Slack is looking for someone who can create adoption and change management strategies so that their customer’s employees embrace the new ways of working and drive value for their company through those new processes. Being a part of the Professional Services team, the Slack Experience consultant works with Account Executives, Customer Success Managers, Engagement Managers, Technical Architects, Enterprise Learning leads and other cross-functional teams to deploy Slack at large enterprises. You will be responsible for track change readiness, program participation, product adoption and usage maturity to establish a baseline. As part of their Sales and Customer Success team, Slack Experience Consultants work with their largest and most strategic customers to design new ways of collaborating and working in Slack.
Apply here: https://slack.com/intl/en-in/careers/2139487/experience-consultant-customer-success
Role: Customer Success Manager
Location: Dublin, Ireland
Organization: Slack
Customer Success Manager advises and guides a wide variety of customers, ensuring they launch Slack successfully, adopt it widely and are continually driving business value from Slack. Part coach, project manager, consultant and product expert, their Slack Customer Success Managers are continually focused on helping the customers improve their team communication and be successful with Slack. Empathize with every aspect of the customer experience, putting customers’ needs first. Guide and coach customers and Account Executives with a dedicated customer success process.
Maintain high levels of customer engagement and satisfaction with a focus on customer loyalty. Identify common customer challenges and actively suggest better solutions. Craft customer onboarding assets, adapt existing customer onboarding assets and work with product marketing to refine existing and create new onboarding assets. Help drive customer references and case studies.
Apply here: https://slack.com/intl/en-in/careers/2076036/customer-success-manager
Role: Customer Success Manager
Location: Munich, Germany
Organization: Slack
Customer Success Manager advises and guides a wide variety of customers, ensuring they launch Slack successfully, adopt it widely and are continually driving business value from Slack. Part coach, project manager, consultant and product expert, their Slack Customer Success Managers are continually focused on helping the customers improve their team communication and be successful with Slack. Empathize with every aspect of the customer experience, putting customers’ needs first. Guide and coach customers and Account Executives with a dedicated customer success process. Maintain high levels of customer engagement and satisfaction with a focus on customer loyalty. Identify common customer challenges and actively suggest better solutions. Craft customer onboarding assets, adapt existing customer onboarding assets and work with product marketing to refine existing and create new onboarding assets. Help drive customer references and case studies.
Apply here: https://slack.com/intl/en-in/careers/2160474/customer-success-manager
Role: Manager, Customer Success (UK)
Location: London, United Kingdom
Organization: Slack
As a Manager, Customer success crucial part of this role is meeting and engaging with their customers and establishing relationships with key executives within their customer base. You have to build a broader sales organisation. At a team level, you will gather customer feedback and requests while working with internal teams to help align customer adoption with their product roadmap and drive the team towards key performance metrics. You will have to Partner with the Sales organisation to engage in pre-sales activities for high-value opportunities and contribute to the overall vision and strategy of the EMEA Customer Success organisation.
Apply here: https://slack.com/intl/en-in/careers/2070743/manager-customer-success-uk
Role: Associate Customer Success Manager – Latin America
Location: Austin
Organization: Cloudflare, Inc.
Being a part of sales teams at Cloudflare you will be helping customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community. You will be responsible for ensuring the success of Cloudflare’s Enterprise customers in the LatAmand region and managing all of their post-sale experiences. You will maintain a deep understanding of their solutions and present to customers about the most relevant features/functionality for their specific business needs. You are ultimately responsible for the retention of your book of business which is driven through demonstrating the value the products and services provided to the customer’s business via quarterly reviews.
Apply here: https://boards.greenhouse.io/cloudflare/jobs/2073493?gh_jid=2073493
Role: Customer Success Manager
Location: New York
Organization: Cloudflare, Inc.
Being a part of sales teams at Cloudflare you will be helping customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community. You will be responsible for ensuring the success of Cloudflare’s Enterprise customers in the LatAmand region and managing all of their post-sale experiences. You will maintain a deep understanding of their solutions and present to customers about the most relevant features/functionality for their specific business needs. You are ultimately responsible for the retention of your book of business which is driven through demonstrating the value the products and services provided to the customer’s business via quarterly reviews.
Apply here: https://boards.greenhouse.io/cloudflare/jobs/2112408?gh_jid=2112408
Role: Customer Success Manager
Location: San Francisco, CA
Organization: Cloudflare, Inc.
Being a part of sales teams at Cloudflare you will be helping customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community. You will be responsible for ensuring the success of Cloudflare’s Enterprise customers in the LatAmand region and managing all of their post-sale experiences. You will maintain a deep understanding of their solutions and present to customers about the most relevant features/functionality for their specific business needs. You are ultimately responsible for the retention of your book of business which is driven through demonstrating the value the products and services provided to the customer’s business via quarterly reviews.
Apply here: https://boards.greenhouse.io/cloudflare/jobs/609642?gh_jid=609642
Role: Customer Success Manager
Location: Remote-Delhi, India
Organization: Tableau Software
As a Customer Success Manager, you will be responsible for proactive relationship management with accounts to maintain overall customer health, meet and exceed quarterly retention goals. You will drive customer adoption, retention and satisfaction for a specific book of accounts. Through partnership and collaboration, you will coach customers to achieve their business goals and maximize value from their investment with Tableau. You will interact with their customers daily to build relationships, drive change, improve adoption, provide awareness to all available tableau resources.
Apply here: https://salesforce.wd1.myworkdayjobs.com/en-US/Tableau/job/India—New-Delhi—Remote/Regional- Customer-Success-Manager_JTS59001