Global Customer Success Jobs
IN RESPONSE TO COVID-19
We are aware that the Customer Success community is also facing challenges at the moment, some have been laid-off and others anticipate they might. Our talent management team is spending some time every day scouting the market for current openings (on your behalf), and will keep posting what they find. Please add your email to this list to be notified every time new job details are published!
ALL THE BEST with your Job Hunt. And, Stay Safe!
May 01 – Customer Success Jobs
Role: Customer Success Manager- Southern Europe
Location: Paris, France
Seismic is looking for an experienced Customer Success Manager who can own current customer relationships and are trusted advisors for client stakeholders. Partner with Sales and Marketing teams to grow Seismic’s presence and brand in the SER region. Work closely with the client and monitor Product adoption and usage. As a Customer Success Manager, you will join EMEA team to own a portfolio of Seismic’s Southern European-based accounts in which you will be responsible for driving adoption and outcomes leading to renewals, expansion, and advocacy across the customer base.
Apply here: https://jobs.jobvite.com/seismic/job/okGzcfwv
Role: Senior Customer Success Manager
Location: Austin, Texas, US
The SCSM is the primary point of contact for escalations and is responsible for working in tandem with a team of Account Owners, Executive Sponsors, and other cross-functional teams focused on helping our most valued customers achieve their business goals. You will engage with the customers proactively as well as coach them to achieve their business goals and maximize value from their investment in the LogicMonitor platform. You will be responsible for all aspects of client account success, including training, on-boarding, adoption, retention, growth and advocacy. You will play a key role in developing and managing LogicMonitor’s (LM) post-sales relationship with strategic level accounts.
Apply here: https://www.logicmonitor.com/career/?gh_jid=2178876
Role: Customer Success Associate
Location: Scottsdale, AZ, US
In this role, you will be interfacing with customers and advising on best strategies for a successful online reputation management program and working closely with engineering and product teams on customer product implementation and feature requests.
Apply here: https://jobs.lever.co/reputation/3c16f7d0-b0a9-4969-94bc-6b702af521fb
Role: Customer Success Advocate
Location: San Jose, California, US
Organization: Sage Intacct, Inc.
The Customer Success Advocate is part of the Customer Success organization at Sage Intacct. The team is focused on improved Customer SAT as measured by Net Promoter Score (NPS), minimize renewal churn by improving product adoption, and promoting Sage Intacct’s Customer for Life program as it relates to customer milestones, references and community involvement.
Apply here: https://www.sageintacct.com/careers?p=job/ox1Gcfwa&nl=1
Role: Senior Customer Success Manager
Location: Brussels, BE
In this role, you will provide support for customers during their start-up period and their usage of the software. You will be making manuals for clients to refer to as well as provide interface over calls and video conferences.
Apply here: https://www.beeple.eu/jobs-belgium-senior-customer-success-manager
Role: Customer Success Manager
Location: Bangalore, India
The CSM will be the primary point of contact for Uniphore’s Enterprise Customers. In this role you will help Empower, Assess, Evolve and Advocate for the most important customers by focusing on 4 key facets of Customer Success: Renewals, Metrics Analysis, Upsell, and References.
Apply here: https://jobs.lever.co/uniphore/63e7a99f-8061-4e8c-9c02-30781856e499
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