Global Customer Success Jobs
IN RESPONSE TO COVID-19
We are aware that the Customer Success community is also facing challenges at the moment, some have been laid-off and others anticipate they might. Our talent management team is spending some time every day scouting the market for current openings (on your behalf), and will keep posting what they find. Please add your email to this list to be notified every time new job details are published!
ALL THE BEST with your Job Hunt. And, Stay Safe!
May 18 – Customer Success Jobs
Role: Customer Success Leader
Location: San Francisco, US
Blend is seeking a Customer Success Leader who can drive the growth and scale. Drive the strategic and operational plan for the next phase of their CSO, accounting for operational, organizational and system needs. Develop cohesive strategies for customer retention and partner with cross-functional teams to prioritize and implement the strategies across the customer lifecycle. You will report to the Head of Customer Success and help drive efficient and scalable practices across the organization to provide better service to their customers.
Apply here: https://blend.com/company/careers/opening/?oid=eecc3f1b-ab43-43be-a996-518a3afd5d20
Role: Enterprise Customer Success Manager
Location: Austin, Texas, US
Enterprise Customer Success Manager owns the customer experience and drives customer outcomes through deep relationships, learning the customers’ business and mapping their needs to deliver top-class product experiences that create value to customers. Over time, the CSMs grow into trusted advisors to the customers and product experts in Pendo’s technology.
Apply here: https://boards.greenhouse.io/pendo/jobs/4518133002
Role: Customer Success Manager
Location: Newyork, US
As part of this role, you will drive adoption and outcomes leading to renewals and expansion across a portfolio of clients while delivering and communicating ROI for their clients, throughout the customer lifecycle. Establish strong relationships with key stakeholders and decision-makers within client teams to drive advocacy and education.
Apply here: https://rivery.io/career/customer-success-manager/
Role: Customer Success Executive
Location: Newcastle upon Tyne, England
In this role, you will be involved in assisting the team in all aspects of enabling SpotLight users to achieve success in their use of the product, including providing user support, user account management, demonstrating the product, educating customers, booking and delivering training sessions, documenting user metrics feedback, commercial activities and more.
Apply here: https://zerolight.com/careers/130b1df1_customer-success-executive
Role: Customer Success Manager
Location: Chichester, GB, England
In this role, you will provide advice and assistance to the Enterprise and Sales teams during contract renewal/upsell to help maximise the Lifetime Value (LTV) of clients. Work with the Support team to understand and analyse client-facing issues allowing them to be efficiently resolved.
Apply here: https://www.linnworks.com/careers-uk/customer-success-managers
Role: Customer Success Specialist
Location: Mumbai, India
In this role, you will be a core part of Client Relationship Building; communicate with clients to build and sustain relationships. Take regular feedback from the client on products, services, performance and take care of all Client Communication. Liaising with the development team and customer to make sure deliverables are accurate and are on time.
Apply here: https://tinyurl.com/y893zenl
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