Global Customer Success Jobs
IN RESPONSE TO COVID-19
We are aware that the Customer Success community is also facing challenges at the moment, some have been laid-off and others anticipate they might. Our talent management team is spending some time every day scouting the market for current openings (on your behalf), and will keep posting what they find. Please add your email to this list to be notified every time new job details are published!
ALL THE BEST with your Job Hunt. And, Stay Safe!
May 25 – Customer Success Jobs
Role: Client Success Manager
Location: Seattle, WA/Austin, Texas, US
This role reports to the Manager of Client Success. The CSM’s primary goals are to delight clients, increase retention, and recurring revenue through the adoption of Subsplash services by strategically consulting, strengthening relationships, staying informed and educating clients on industry knowledge as well as helping clients maximize their investment in Subsplash through fuller utilization of the platform. Develop innovative solutions which can serve client needs.
Apply here: https://www.subsplash.com/openpositions?gh_jid=4736073002
Role: Enterprise Customer Success Manager
Location: Newyork, US
As a CSM at Bizzabo, you will be the primary contact for all the strategic accounts. You are responsible for managing all the new and enterprise accounts of Bizzabo. Identify up-sell opportunities and manage renewal processes. You will have to work closely with the product team as well as various cross-functional teams and help design ideal offering/features by effectively communicating the customer needs.
Apply here: https://jobs.lever.co/bizzabo.com/895605e8-0732-4092-86dd-0cb30675c368
Role: Mid Market Customer Success Manager
Location: Chicago, IL, US
G2 is looking for a Mid-Market Customer Success Manager who will be responsible for fostering relationships with key mid-market customers post-sale. Understand and anticipate customer’s needs and support them in achieving their goals. You will be the point of contact for the customers to ensure their success and happiness with G2’s services.
Apply here: https://culture.g2.com/careers/open-positions?gh_jid=2184599
Role: Strategic Customer Success Manager
Location: Toronto, Ontario, Canada
Strategic CSM is responsible for the adoption, advocacy, retention, and growth of Maropost’s customers. Manage as well as align customer objectives to a success roadmap. Act as a marketing/industry expert to your customers, advising them on best practices and how maropost platform can be used for achieving amazing results. The key success metrics in this role will include customer health score, product usage/adoption, retention, growth & advocacy.
Apply here: https://maropost.bamboohr.com/jobs/view.php?id=203
Role: Customer Success Manager
Location: London, UK
Organization: Cisco Meraki
Customer Success Manager (CSM) has to take the ownership of Cisco Meraki’s white glove customer success program and will have to drive high customer value by bringing the best ideas, innovations, and capabilities. The CSM will be responsible for collaborating with the cross-functional groups across the organization to further develop customer relationships and ensure Meraki customers are realizing the most possible value from their investment. Develop and maintain longterm relationships with stakeholders by networking with customers and the different groups within the organization.
Apply here: https://meraki.cisco.com/jobs#2032827
Role: Customer Success Manager
Location: Gurugram/Gurgaon, India
Infeedo is seeking a CSM who can demonstrate excellent customer retention skills with an ability to translate business needs into product specifications. You will have to act as the voice of the customers and build long-lasting customer relationships that create deep customer satisfaction and product adoption.
Apply here: https://infeedo.recruitee.com/o/customer-success-manager-gurugram
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