Global Customer Success Jobs
IN RESPONSE TO COVID-19
We are aware that the Customer Success community is also facing challenges at the moment, some have been laid-off and others anticipate they might. Our talent management team is spending some time every day scouting the market for current openings (on your behalf), and will keep posting what they find. Please add your email to this list to be notified every time new job details are published!
ALL THE BEST with your Job Hunt. And, Stay Safe!
Jun 2 – Customer Success Jobs
Role: Customer Success Manager
Location: Atlanta, GA, US
In this role, you will be reporting to the Director of Customer Success, this Entry Level Customer Success Manager (CSM) will support the customer lifecycle as it relates to user adoption, on-going support, platform optimization and expansion.
Apply here: https://www.prokeep.com/jobs/customer-success-manager
Role: Customer Success Manager- East Coast
Location: Remote, US
Organization: WhiteHat Security
The Customer Success Manager (CSM) is responsible for driving customer growth, adoption and success with WhiteHat. You should be able to articulate the value of WhiteHat to inspire and support customer adoption and expansion. CSM position is the customer’s navigational guide throughout each phase of the customer’s journey from onboarding to renewal. You will work with customer contacts up to the CXO level, as well as, internal department contacts to provide a high-touch experience for strategic customers.
Apply here: https://www.whitehatsec.com/company/careers/?p=job%2FoZTMcfwA#anchor
Role: Federal Engagement Manager
Location: San Francisco, CA, US
Federal Engagement Managers are crucial to ensuring the success of their engagements with NSD clients, thus enabling Expanse to build a new cybersecurity product category. This role will identify processes, product features, and deployment strategies that pave the way for Expanse to scale quickly both within existing customers and to new customer bases. NSD Engagement Managers will work with senior team members and executives across Expanse to continually improve product performance and impact, affect customer retention, and facilitate rapid feedback loops between product, marketing, and users.
Apply here: https://www.expanse.co/jobs/?gh_jid=4062874002
Role: Customer Success Manager
Location: Munich, DE, Germany
In this role, you will act as a partner and consultant for their customers and represent their interests. You will communicate and coordinate the roadmap of customers to the product team and thus make a decisive contribution to the constant development of the product.
Apply here: https://alasco.breezy.hr/p/5490df11f89f-customer-success-manager-m-w-d
Role: Customer Success Manager – EMEA
Location: London, UK
In this role, you will be acting as a liaison between product management and the customer with a focus on communicating the Exceed.ai roadmap and how the roadmap will influence customer activities. Also develop success plans for customers that outline their critical success factors, metrics for success, potential issues, and provide recommendations.
Apply here: https://exceed.ai/careers/co/sales/5D.403/customer-success-manager-emea/all/
Role: Engagement Manager II
Location: Beijing, China
Organization: Akamai Technologies
As an Engagement Manager, you will focus on maximizing customer satisfaction, retention and growth throughout the lifecycle of the customer experience. You will help to build and evolve customers’ media streaming, performance and security strategies.
Apply here: https://akamaicareers.inflightcloud.com/jobdetails/aka_ext/021018
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