Role: Customer Success Representative 
Location: New York, United States (On-site) 
Organization: RTM Business Group 
As a Customer Success Representative you’ll create and maintain connections with RTM’s top clients to aid in their ongoing success and expansion. Manage project data to aid in the onboarding of new clients and ensure a smooth entry into the RTM ecosystem. By proactively conveying meeting choices, the schedule of events, reminders, expectations, and hotel information, customers are better prepared for events. Make follow-up calls to clients and arrange appointments to sell them on upcoming events. Refresh materials, information, and meeting choices on Airtable, HubSpot, and other systems as necessary. Debrief with clients following the event to ensure that RTM’s products continue to develop annually. Weekly or as needed, provide the Vendor Sales team with live progress updates on the data, materials, and meeting choices. Assist the Vendor Sales team’s customer communications, participate in client strategy calls, and update the team. 
Apply here: https://www.linkedin.com/jobs/view/3549987215/ 


Role: Customer Success Operations Analyst 
Location: Texas, United States (On-site)   
Organization: Alcority 
As a Customer Success Operations Analyst, you’ll oversee and manage reports for customers, enterprise leadership, and demand and project pipelines. Create and keep up-to-date monthly reports on actual data and forecasting (e.g., PPM reports – Demand Prioritization, Project Resource Demand vs. Capacity, etc.). Assistance with the establishment and monitoring of the Customer Success team’s OKRs, KPIs, and SLAs as established and agreed upon by Alcority and CS. Along with the leadership of Customer Success, build scalable strategies to enhance business operations and systems with a focus on operational excellence, enhancing team productivity, and achieving critical customer outcomes. Working with Account Managers, Project Managers, CS Operations Leadership, and Service Owners to help validate project-level data, maintain an accurate picture of the present and future project pipeline on a weekly basis (or on an as-needed basis). 
Apply here: https://www.linkedin.com/jobs/view/3542480500/ 


Role: Customer Success Manager 
Location: Toronto, ON, Canada (Remote) 
Organization: Affinity.co 
As a Customer Success Manager, you’ll take ownership of a book of Affinity’s Developing Account clients and encourage renewals for these businesses. Act as a customer advocate by developing a plan to oversee the success and engagement of our clients. Work as a dependable resource for our clients to encourage widespread product adoption and make sure they experience the product with great satisfaction. Become a pro at your product: Create best practises to share with clients so they can utilise all of Affinity’s features. To provide customer feedback, handle escalations, offer exceptional client experiences, and have a direct impact on the product roadmap, work closely with the sales, support, product, and engineering teams. 
Apply here: https://www.linkedin.com/jobs/view/3545875404/ 


Role: Customer Success Assistant 
Location: Kitchener, Ontario, Canada (Remote)   
Organization: Tech Foorti 
As a Customer Success Assistant, you’ll be delivering great customer service by responding to questions from customers via phone, chat, and email. Identifying and promptly and expertly resolving client problems and difficulties. Working together with the sales and marketing departments to find ways to enhance the customer experience. Customers can be better served and more likely to embrace products by being informed of their features and advantages. Keeping accurate records of customer contacts and exchanges with our CRM system. Evaluating input and conducting customer satisfaction surveys to determine areas that could have improvement. 
Apply here: https://www.linkedin.com/jobs/view/3549103849/ 


Role: Head of Customer Success 
Location: Toronto, ON, Canada (Hybrid) 
Organization: T6 Talent Partners 
As a Head of Customer Success, you’ll Oversee the team and systems that serve clients, respond to enquiries, and nurture leads in order to provide Wahi’s customers and partner realtors with first-rate customer support. Improve the customer experience continuously by using the proper combination of human and automated technologies (such as chat, in-app messaging, email, and phone) and delivering the right frequency and content at each touchpoint. Create scalable systems and procedures to actively manage the customer support department and use predictive analytics to assure staffing levels with a higher focus on planning than on responding to emergencies. You will contribute to fostering our users’ loyalty and are constantly seeking solutions. Measure everything, and then granularly and strategically convey the results to all relevant stakeholders. 
Apply here: https://www.linkedin.com/jobs/view/3544505728/ 

Role: Senior Customer Success Manager 
Location: United States (Remote) 
Organization: Talentify.io 
As a Senior Customer Success Manager you’ll be focusing on a certain set of accounts and fostering and sustaining relationships with important stakeholders. To design account strategies and build account plans, define growth objectives and the requirements to fulfil them, and support staff headcount requirements, collaborate with sales representatives, customer success representatives, and account development representatives. Manage and visualise account performance data with the Customer Success team, spot opportunities and hazards, and assist with the go-to-market process. Facilitating communication between our internal recruiting and staffing departments and our clients’ demands 
Apply here: https://www.linkedin.com/jobs/view/3549175677/ 


Role: Vice President, Enterprise & Commercial Customer Success 
Location: United States (Remote)   
Organization: Okta 
As a Vice President, Enterprise & Commercial Customer Success you’ll develop a compelling vision for the business and its clients. For the Enterprise and Commercial Segment Customer Success team at Okta, define and drive the strategy and specific action plan that will increase client time to value, renewal rates, and growth. To drive customer business outcomes and the effective execution of customer use cases, develop and deploy processes and metrics. Make sure that each and every customer promotes and mentions Okta. Assure that the team effectively positions new Okta products/solutions to broaden and strengthen these strategic alliances. Create and manage a high-impact team that works quickly and produces quantifiable outcomes. Provide engagement tools that enable Okta to connect with and enhance each of these customers’ strategic relationships through personalised deep analytics. 
Apply here: https://www.linkedin.com/jobs/view/3542441040/ 


Role: Customer Success Director, Advertising 
Location: Seattle, WA, United States (Remote)   
Organization: CommerceIQ 
As a Customer Success Director you’ll plan, organise, and manage all phases of a joint success plan, first understand the needs of the customer. Then, concentrate on how we can use our product to help the customer meet those needs. Become an authority on the CommerceIQ platform and serve as a key resource for training, inquiries, and problem-solving with customers. Handling the advertising budget of a customer and ensuring success. Be an authority on the topic of Ecommerce advertising for our clients, advising them on how to promote growth for our clients. To respond to the client’s strategic questions and inspire action, carry out deep data analysis. For the duration of the partnership, increase the client’s KPIs and consistently demonstrate the platform’s value. Co-create new features with our internal teams. 
Apply here: https://www.linkedin.com/jobs/view/3545874851/ 


Role: Head of Customer Success 
Location: Boscombe, England, United Kingdom (On-site) 
Organization: Kortext   
As a Head of Customer Success Manager you’ll drive digitisation and automation in the customer success department. Create, motivate, and cultivate outstanding teams committed to client success. Use current stakeholder relationships to ascertain the scope and nature of the support being offered. Improve internal communication to support the company’s overall direction and strategy. Ensure that customers are communicating with you effectively and using Kortext’s software. Direct the customer success teams with visible, daily business leadership. Use a data-driven strategy to pinpoint the customer success teams’ limitations and potential development areas. Encourage ownership and responsibility among your teams and the entire organisation. Assist the subject matter specialists in achieving measurable results and ensuring superior customer service. 
Apply here: https://www.linkedin.com/jobs/view/3548560646/ 


Role: Customer Success Manager 
Location: Berlin, Germany (On-site) 
Organization: Homeday GmbH 
As a Customer Success Manager you must have expertise providing customer support over the phone and in writing. Good at learning new systems. Zendesk knowledge is a plus. You have a real gift for communication, both verbally and in writing, and you can put yourself in the shoes of your audience because you are empathic. You can organise oneself well, are dependable, and are a true team player. You are the ideal addition to our team because of your friendliness, helpfulness, and sense of humour. You are a native speaker of German both orally and in writing. Examine and improve our procedures and goods, and let’s work together to change the world. 
Apply here: https://www.linkedin.com/jobs/view/3543239985/ 

Role: Customer Success Manager 
Location: Chicago, IL, United States (Remote) 
Organization: Fortanix 
As a Customer Success Manager you’ll take the lead and be responsible for customer expansion and retention. To meet client expectations, collaborate with Fortanix stakeholders in sales, product, and engineering. Assistance with customer onboarding and training to encourage adoption. Recognize the needs, difficulties, and commercial results customers are hoping to achieve from their investment. Create and carry out account plans with an emphasis on boosting product uptake and opening up new value channels. Perform regular business reviews to guarantee strategic alignment for reliable and efficient customer collaboration. Serve as the main point of contact for business and technical difficulties. 
Apply here: https://www.linkedin.com/jobs/view/3547510232/


Role: SMB Customer Success Manager 
Location: Milwaukee, WI, United States (Remote) 
Organization: ECP 
As a Customer Success Manager you’ll ensure that our consumers have top-notch experiences throughout their lifetime by collaborating with internal teams. Responsible for proactive customer engagement, including renewals and add-on service options, with our small to lower mid-market customers. After deployment, take charge of the customer experience by concentrating on client expansion, growth, and satisfaction. Hold QBRs with important stakeholders, avoid attrition, and boost renewal rates. Become an expert in the product, comprehend what it can and cannot do and why, and be able to assist consumers in using it to alleviate problems. Build a reputation for being a reliable counsel to cultivate enduring relationships with important customer stakeholders. Ensure that all clients receive the greatest return on their ECP investment by utilising success strategies to show ROI. Advising customers strategically on the use of our tools. 
Apply here: https://www.linkedin.com/jobs/view/3547510268/ 


Role: Customer Success Specialist 
Location: Santa Ana, CA, United States (On-site)   
Organization: CAPTURE 3D 
As a Customer Success Specialist you’ll be calling current clients. Sending bids for support contract renewals. Getting in touch with clients to renew or re-enroll. Making thorough call notes. Updating CRM database records. Working together with the rest of the team to ensure client satisfaction. Customer surveys. Using our internal configurator to generate buy orders, sales orders, and submissions of orders Qualifications requisite. Three years at least of relevant job experience. Positivity, professionalism, and ability to work well with others. Quick to pick things up, meticulous, and self-motivated. Using the various platforms available to gather records while being tech-savvy. 
Apply here: https://www.linkedin.com/jobs/view/3546941710/ 


Role: Customer Success Manager 
Location: London, England, United Kingdom (Hybrid) 
Organization: Workfully 
As a Customer Success Manager you’ll be serving as our clients’ exclusive point of contact and taking responsibility for the client relationship and account. Provide a smooth customer onboarding process and complete customer assistance during in-life operations. Collaborating with the product team to train and upgrade our product suite’s skill set, and ensuring that client technical requirements are properly evaluated and prioritised in our roadmap. Coordinating site surveys and installation activities directly with regional installer networks. Hardware sourcing for new installations where necessary. 
Apply here: https://www.linkedin.com/jobs/view/3541552132/ 


Role: Customer Success Relationship Manager 
Location: Wilmslow, England, United Kingdom (Hybrid) 
Organization: 2M Employment Solutions Ltd 
As a Customer Success Relationship Manager you’ll be ensuring that your clients have a positive onboarding experience at Citation and are fully prepared to use their new services. Help clients to make maximum use of your goods and services by being aware of their needs and seizing chances. Ensuring the timely and effective delivery of our solutions in accordance with the demands and goals of our clients. Spotting potential problems in advance and cooperating with your client and our colleagues in other departments to stop them from happening. Serving as your clients’ primary point of contact, you can handle inquiries, requests for information about additional goods, account management requests, and complaints. Locating and expanding business possibilities among your clientele. 
Apply here: https://www.linkedin.com/jobs/view/3540182380/ 

Role: Customer Success Manager 
Location: London Area, United Kingdom (On-site) 
Organization: Calabrio, Inc. 
As a Customer Success Manager you’ll have to show potential users of the contact centre how it can be used. interacting with the consumer business at all levels. Analysis of decision makers and stakeholder mapping. close ties to everyone mentioned. Broader perspectives and modern approaches in the contact centre. Promote the use of Calabrio products to ensure product expansion and breadth of expertise. Integrate the customer’s needs with the product suite’s offerings. Provide advice on next actions and long-term plans. 
Apply here: https://www.linkedin.com/jobs/view/3542032413/ 


Role: Senior Customer Success Manager 
Location: London Area, United Kingdom (On-site) 
Organization: Robin AI 
As a Senior Customer Success Manager you’ll work with the team to develop the Customer Success function’s strategy. Aid in creating organised procedures for account evaluations, renewal, and expansion. Control and monitor the onboarding of customers. Sell customers on the benefits of the Robin AI platform. Help clients buy more of Robin’s goods and services. Aid in developing instructional materials and training programmes to support customer education. Collaborate on fundamental customer success KPIs and performance with the senior leadership team and larger go-to-market team. 
Apply here: https://www.linkedin.com/jobs/view/3540418639/ 


Role: Senior Customer Success Manager 
Location: Lower Eashing, England, United Kingdom (Hybrid)   
Organization: Unily 
As a Customer Success Specialist you’ll be assuming total responsibility for a specific portfolio with a goal of boosting adoption and growth. Examine the health of your customers and identify any churn threats. Forming a long-lasting relationship with the customer and influencing them to recommend Unily. Determine and promote opportunities for cross- and up-selling. Show off your in-depth understanding of the Unily platform while being current with market trends and rivals. You will be the customer’s advocate and gather input to promote ongoing product improvement, among other things. Creating executive level, value-based engagement by networking within the customer organisation to establish and sustain relationships at all levels of the client organisation. 
Apply here: https://www.linkedin.com/jobs/view/3535259676/ 


Role: Customer Success Manager 
Location: London Area, United Kingdom (Remote)   
Organization: ThreatConnect 
As a Customer Success Manager you’ll report to the Manager of Customer Success and will support the most crucial clients of the business with solutions-based support. The ideal applicant will provide in-depth understanding of deployments, the ThreatConnect customer journey, and related technologies to promote mutual success. 
Apply here: https://www.linkedin.com/jobs/view/3534482539/ 


Role: Customer Success Manager 
Location: Guildford, England, United Kingdom (Hybrid) 
Organization: NatureMetrics 
As a Customer Success Manager you’ll engage customers proactively to ensure high satisfaction rates. To increase sales and keep clients, work to understand their business needs. Make ensuring that projects are carried out to satisfy the project margin and timeline expectations of internal stakeholders as well as the client. Make that the KPIs for the team are met or surpassed. lead initiatives for operational improvement. Work together with other internal teams to provide our clients with the finest results possible. Create strong alliances with important players. Fix client problems. 
Apply here: https://www.linkedin.com/jobs/view/3540385985/