Global Customer Success Jobs

IN RESPONSE TO COVID-19

We are aware that the Customer Success community is also facing challenges at the moment, some have been laid-off and others anticipate they might. Our talent management team is spending some time every day scouting the market for current openings (on your behalf), and will keep posting what they find. Please add your email to this list to be notified every time new job details are published!

ALL THE BEST with your Job Hunt. And, Stay Safe!

  • Aug 07 – Customer Success Jobs
    Talent Team
    Talent Team
    Aug 7, 2020 | 2 min read

    Role: Customer Success Manager
    Location: Chandler, AZ, US
    Organization: Keap
    In this role at Keap, You will be the key point of contact for the customers. Build strong relationships with the customers and ensure high customer satisfaction. Increase customer retention through reviews as well as the assessment of their business goals and monitor progress.  
    Apply here: https://keap.com/about/careers/2282609-customer-success-manager?gh_jid=2282609
     
     
    Role: Principal Customer Success Manager
    Location: Phoenix, AZ, US
    Organization: Axway
    The Principal Customer Success Manager is responsible for customer success and maintaining trusted relationships with the customers. Enable effective ongoing technology deployment, adoption, expansion and engagement throughout the entire customer journey, helping customers to achieve their desired business outcomes. This position reports to Axway’s Senior Director of Customer Success.  
    Apply here: https://careers-axway.icims.com/jobs/6325/principal-customer-success-manager-i/job
     
     
    Role: Customer Success Manager
    Location: Newyork, US
    Organization: Forter
    As a Customer Success Manager, you will be responsible for ensuring high levels of satisfaction, adoption and expansion of the use of Forter’s product. You will have to work closely with the sales team to identify up-sell opportunities, renewal risks and be engaged with cross-functional teams to successfully manage and resolve all issues affecting your customers. Organize, follow up and be proactive about customer issues and increase customer satisfaction.  
    Apply here: https://boards.greenhouse.io/forter/jobs/4817310002
     
     
    Role: Customer Success Manager
    Location: London, UK
    Organization: SmartVault Corporation
    In this role, You will be responsible for onboarding and adoption. Manage the ongoing relationship with your assigned customers to reduce churn and drive advocacy. Partner with the sales team to identify and scope opportunities for expansion within the assigned customer base. Ensure that customers are aware of new releases and product features. 
    Apply here: https://www.smartvault.com/about/careers/current-openings-customer-success-manager-uk/
     
     
    Role: Regional Partner Manager
    Location: Remote, UK
    Organization: Contentful
    As a Contentful Regional Partner Manager, You will be responsible for building, managing and growing partnerships with digital agencies, systems integrators and consultancies in The UK and Ireland. Assess current market gaps, build solutions to address high growth opportunities, be proactive and work cross-departmentally. You will be the key part of the sales function. Drive customer value and revenue goals.  
    Apply here: https://boards.greenhouse.io/contentful/jobs/2262896?gh_jid=2262896
       
     
    Role: Customer Success Manager
    Location: Mumbai, India   
    Organization: Optimove
    This is a high client-facing role, where you will be interacting collaboratively with clients, project managers and software developers to deliver outstanding results. Serve as the main point of contact for the customers. You will be responsible for customer satisfaction, client success and Ongoing customer enablement.  
    Apply here: https://www.optimove.com/careers/customer-care/04.81A/customer-success-manager

    Customer Success Manager

    Principal Customer Success Manager

    Regional Partner Manager

    Talent Team
    Posted By SmartKarrot’s
    Talent Team
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  • Aug 05 – Customer Success Jobs
    Talent Team
    Talent Team
    Aug 5, 2020 | 2 min read

    Role: Senior Manager, Customer Success
    Location: Boulder, CO, US
    Organization: LogRhythm
    LogRhythm is seeking a person who has experience in managing a team of Customer Success Managers and Renewal Managers to drive contract renewals and adoption of the LogRhythm platform. You are responsible for working with new and existing clients to ensure that they are successfully using the LogRhythm solutions. Develop the overall renewal and adoption strategies besides providing leadership and guidance to an existing team of professionals.  
    Apply here: https://logrhythm.com/career-application/?gh_jid=2128920
     
     
    Role: Customer Success Manager
    Location: Reston, VA, US
    Organization: Expereo
    The Customer Success Manager’s job is to make sure that customers are getting the most out of the Expereo services. Manage the ongoing relationship and respond to the customer request for service expansion, changes and cancellations. Pro-actively review the customer services and offer cost improvements where possible and check with the customers about how Expereo services are useful in meeting their goals and areas for possible improvement.  
    Apply here: https://expereo-hr.secure.force.com/recruit/fRecruit__ApplyJob?vacancyNo=VN356
     
     
    Role: Customer Success Manager
    Location: Provo, Utah, US
    Organization: Qualtrics
    As a CSM, you will be dealing with strategic customers and understand their businesses to achieve quarterly, annual renewals and expansion targets. Define and execute your strategy for expanding customer accounts by establishing and managing relationships. Work with cross-functional teams in Sales, Product Management, Engineering and Professional Services to evolve, scale and improve the customer’s Qualtrics experience.  
    Apply here: https://www.qualtrics.com/careers/us/en/job/1436199/Customer-Success-Manager-MBA-Provo
     
     
    Role: Customer Success Manager
    Location: Frimley, GB, UK
    Organization: Genesys
    In this role, You will have to manage a portfolio of customers serving as their primary business point of contact throughout their journey. Recommend, orchestrate, and ensure adoption of the right strategies, products, and services to help customers rapidly realize their business outcomes. Work closely with related functions in Genesys to ensure customer onboarding, retention and revenue growth. 
    Apply here: https://genesys.referrals.selectminds.com/jobs/genesys-customer-success-manager-4889
     
     
    Role: Senior Customer Success Manager
    Location: Ghent, Belgium
    Organization: Showpad
    As a CSM at Showpad, You will be responsible for driving adoption, retention and customer success. Help customers grow by driving value, delivering top-notch support, challenging the status quo and working out creative solutions to the customers’ problems. Manage your own portfolio of customers, ensure they get so much value out of Showpad.
    Apply here: https://www.showpad.com/careers/job/?id=2280327
     
     
    Role: Customer Success Manager
    Location: Selangor, Kuala Lumpur, Malaysia
    Organization: ClickDimensions
    The Customer Success Manager will be responsible for the onboarding, adoption and ongoing use of ClickDimensions products throughout the customer lifecycle and into renewal. Drive adoption, reduce churn, increase retention and identify leads to drive additional sales into the install base. Monitor client accounts based on their defined success plans and Provide guidance/advice based on marketing best-practices as needed.  
    Apply here: https://clickdimensions.bamboohr.com/jobs/view.php?id=286    

    Customer Success Manager

    senior customer success manager

    Senior Manager - Customer Success

    Talent Team
    Posted By SmartKarrot’s
    Talent Team
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