Global Customer Success Jobs
IN RESPONSE TO COVID-19
We are aware that the Customer Success community is also facing challenges at the moment, some have been laid-off and others anticipate they might. Our talent management team is spending some time every day scouting the market for current openings (on your behalf), and will keep posting what they find. Please add your email to this list to be notified every time new job details are published!
ALL THE BEST with your Job Hunt. And, Stay Safe!
Aug 17 – Customer Success Jobs
Role: Renewals Customer Success Manager
Location: Heathrow, FL, US
Organization: Veritas Technologies LLC
As a Customer Success Manager, you will have to establish yourself as a trusted advisor within assigned accounts through identifying, creating and promoting compelling insights that will accelerate customer business goals and drive Veritas adoption leading to strong renewals and growth opportunities. Ensure that customers are successfully exceeding the value of their investment in Veritas solutions and focus on the end-to-end customer relationship.
Apply here: https://veritas.wd1.myworkdayjobs.com/en-US/careers/job/Heathrow-FL—All-locations/Inside-Renewals-Sales-Representative_53398
Role: Client Success Manager
Location: Newyork, US
Organization: CrossBorder Solutions
Crossborder is seeking a CSM, who can own all aspects of the customer journey including on-boarding, software implementation, client management and renewals. Drive business process, sustain and renew contracts, resolve customer issues/problems. You will be responsible for post-sales relationships with the clients. Ensure Customer satisfaction and identify growth opportunities.
Apply here: https://www.crossborder.ai/job-listing/?id=e61c53e8-29a2-43c8-bf27-f87ed0281cb3
Role: Engagement Manager
Location: Newyork, US
As an Engagement Manager, You have to ensure Customer success by driving customer satisfaction throughout the Professional services life-cycle for key customers, from orchestrating the engagement to successful delivery and beyond. You will be the primary Professional Services contact for the key customers, besides customer-facing activities, you have to provide support to the Professional Services Team. Ensure that customers are making the most value of their products and services. Identify growth opportunities and manage renewals.
Apply here: https://jobs.lever.co/confluent/77de60dd-7cd9-4cb5-afc2-568f9e9d2a72
Role: Customer Success Manager
Location: Sydney, New South Wales, Australia
Organization: Diligent Corporation
In this role, You will be responsible for customer onboarding, training and ongoing customer relationships to ensure long-term satisfaction, expansion sales, add-on sales and referral sales. Remain in constant contact with the customer to evaluate satisfaction and proactively identify upcoming needs, including the expansion of the use of Diligent’s products and services. Maximize revenue growth via upselling/cross-sell of the product and various modules into different areas of the client’s business.
Apply here: https://diligent.com/company/career-listings?p=job/oFLacfww&nl=1
Role: Channel Enablement Manager
Location: Galway, Ireland
In this role, You will have to work closely with the MathWorks’ Channel management team to identify enablement challenges and needs. The Channel Enablement Manager will have to ensure the MathWorks Channel partners’ sales organization is trained and has the information, content, as well as tools to enable their customer-facing staff to sell more effectively. Manage productive, professional relationships with existing and new Channel partners to maximize revenue growth and customer success. Serve as the act as the focal point for global Channel Enablement customer-facing initiatives.
Apply here: https://in.mathworks.com/company/jobs/opportunities/21819-channel-enablement-manager?keywords=Customer+Success+Manager&location%5B%5D=0
Role: Senior Customer Success Manager
Location: Pune, India
Organization: Integral Ad Science
Integral Ad Science is seeking an experienced Customer Success Manager who is passionate about making an impact, driving ROI for their clients, and forging high-level relationships with agencies and marketers directly. The primary focus of this role is to shorten time to value realization, build strong relationships with key stakeholders, and ultimately achieve renewals for the most valued accounts. Act as the lead point of contact and Own client meetings, including presenting product training, data analysis, strategic business reviews and additional engagement modules. Partner with Sales and Client Services to successfully onboard, retain, grow and engage at a high level with client accounts.
Apply here: https://integralads.com/careers/job-openings/?gh_jid=2247660
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