Role: Customer Success Manager
Location: Fargo, North Dakota, US
Organization: Myriad Mobile
CSM Owns the overall relationship with clients, which includes: increasing adoption, ensuring retention, and satisfaction. Build value-based relationships with customers and identify as well as develop upsell/expansion opportunities. Monitor, increase retention and expansion at all account levels. You will also be responsible for the onboarding of new clients. Facilitate and resolve account escalations.
Apply here: https://apply.workable.com/bushel/j/512DFFCBD5/
Role: Customer Success Manager
Location: Newyork, US
Organization: Nylas
The Customer Success Manager is responsible for ensuring success within the portfolio of Nylas customers. Drive business goals, greater value and alignment between Nylas and the customer. Act as a trusted advisor to all the customers, orchestrating their success services and providing best practices in areas such as Adoption, Business Metrics and Feature Usage. You will be responsible for increased customer satisfaction, retention and expansion of the Nylas footprint. Own subscription renewals and work with the Account Management team on upselling.
Apply here: https://boards.greenhouse.io/nylas/jobs/4749442002
Role: Customer Success Manager
Location: Goleta, CA, US
Raleigh, NC, US
Boston, MA, US
Phoenix, AZ, US
Organization: LogMeIn
In this role, you will be the point of contact for a portfolio of customers, beginning from post-sale onboarding, project success and renewals. Proactively engage accounts to ensure optimal leverage of the product and its best practices towards customer’s business goals and identify how customers can increase business value and achieve desired outcomes. Builds strong and effective relationships with customers to drive ROI, growth, retention and high customer satisfaction. You will be responsible for risk identification, escalation, mitigation planning and execution.
Apply here: https://careers-logmein.icims.com/jobs/60566/customer-success-manager/job
Role: Customer Success Manager
Location: Sydney, Australia
Organization: Unit4
The main aim of this role is to streamline points of interaction between the customer and the company. Serve as a customer advocate and provide client feedback to the internal teams to enhance products and services. Collaborate with business leaders and crossfunctional teams to improve client satisfaction and loyalty.
Apply here: https://www.careers.unit4.com/sales-jobs/customer-success-manager/1912107
Role: Customer Success Manager
Location: Montreal, QC, Canada
Organization: Lightspeed HQ
Lightspeed is seeking a CSM who can maintain customers, revenue retention and facilitate upsell/cross-sell of services. Ensure that customers feel confident in the investment they are making. Build relationships with new and existing customers, have an in-depth understanding of their business and product goals and help them to meet those goals.
Apply here: https://www.lightspeedhq.com/careers/job/customer-success-manager/2235707/
Role: Head of Customer Success
Location: Manila, Philippines
Organization: SafetyCulture
As a Head of Customer Success at Safety culture, you will lead the Customer Success team. Own and drive onboarding, retention, increasing engagement and usage. Align with global sales and customer success leaders to ensure SafetyCulture’s customers have a consistent experience. Work closely with all parts of the SafetyCulture team, including Engineering, Support and Product in order to improve customer satisfaction.
Apply here: https://jobs.lever.co/safetyculture-2/b87ef403-3cc0-419e-b9f6-910a91b41fb6