Published June 23, 2020

Role: Customer Success Manager, Enterprise
Location: Cleveland, Ohio, US
Organization: Brightedge
The mission of a Customer Success Manager is to work with the clients to drive business goals and objectives in their organic search (SEO) initiatives. You will have to engage with a defined set of customers and drive adoption as well as customer success at the BrightEdge platform. Work with your assigned Strategic Account Manager to meet retention and upsell goals.  
Apply here: https://jobs.lever.co/brightedge/129ed54e-bc42-42eb-a12d-8395690fa03f
 
 
Role: Engagement Manager
Location: New York, San Francisco, US
Organization: Expanse
This role will be based out from one of their offices in New York, or San Francisco, CA and will report to the CMO leadership. As an engagement manager, you will have to troubleshoot customer issues very frequently, collect the feedback about the product features and communicate to the internal team at Expanse. You will be responsible for driving onboarding, engagement training, check-ins, technical guidance, and security analysis. Identify and develop potential upsell opportunities. 
Apply here: https://www.expanse.co/jobs/?gh_jid=4741321002


Role: Junior Customer Success Manager
Location:  San Francisco, CA, US
Organization: Applied Systems
As a Junior CSM, You will be working for Indio Technologies, a Subsidiary of Applied Systems, Inc. Develop strong client relationships and serve as the primary contact for assigned clients at the management and senior levels. You will be responsible for client satisfaction, retention and driving overall health and satisfaction of Indio’s strategic customers.  
Apply here: https://careers-appliedsystems.icims.com/jobs/3309/junior-customer-success-manager/job?hub=15
 
 
Role: Customer Success Engineer
Location: London, UK
Organization: OwnBackup
OwnBackup is looking for a Customer Success Engineer (CSE) who can help the customers fully realize the benefits of OwnBackup’s products and services while driving customer satisfaction and retention within a defined set of accounts. Act as a trusted advisor to clients and partner with Sales, Professional Services, Customer Support, Marketing, Finance and Product Management to drive overall customer satisfaction. Educate Customers on upcoming product releases, industry updates, and new threats.  
Apply here: https://www.ownbackup.com/job?gh_jid=4640155002
 
 
Role: Customer Success Manager 
Location: Canada
Organization: Celonis
In this role, You will have to work directly with a portfolio of customers to define success and help them drive significant value out of Celonis. Build and maintain strong relationships with all key customer stakeholders. You will be responsible for driving user adoption, customer satisfaction and retention. You will be the point of contact for the key customer issues. 
Apply here: https://boards.greenhouse.io/celonis/jobs/4088971003
 
 
Role:  Customer Success Manager
Location: Bangalore, India
Organization: FireEye, Inc.
As a CSM, You will be responsible for the development and execution of a post-sale, pre-renewal, cross-functional function that focuses on delivering customer desired outcomes. Drive customer engagement, adoption, utilization and ensure that the customers get the most value out of the FireEye products and solutions. Monitor product adoption status, customer satisfaction and overall relationship.  
Apply here: https://jobs.smartrecruiters.com/FireEyeInc1/743999713994037


Published June 22, 2020

Role: Customer Success Manager
Location: Bay Area, CA or Remote, US.
Organization: Gremlin
Gremlin is seeking a CSM who can support their Enterprise customers. Monitor customer health and track product adoption through features used. In this role, you will have to foster a positive customer experience and ensure each customer is maximizing the value they get from Gremlin through successful onboarding and adoption. Lead customers through the entire post-sales journey by leveraging your understanding of the customer’s business goals and how Gremlin can help achieve them. Provide support to the sales team in maximizing the revenue via renewals and new revenue generated from upsells.  
Apply here: https://boards.greenhouse.io/gremlin/jobs/4256612002
 
 
Role: Customer Success Associate
Location: Newyork, US
Organization: Fuel Cycle
As a Customer Success Associate, You will be reporting to the CSM and responsible for supporting in growth of client base. Proactively support customer lifecycle by understanding the customer journey, strategy and establish success plans that help in achieving client goals. This role includes all Customer Success activities and not limited to support, services, adoption, advocacy, retention, and outcomes ie. upsells, renewals, and more. 
Apply here: https://careers-fuelcycle.icims.com/jobs/1272/customer-success-associate/job
 
 
Role: Customer Success Manager 
Location:  Newyork, US
Organization: Hivebrite
CSM at Hivebrite will be responsible for two primary activities: customer retention and expansion. This role reports to the Chief Customer Officer. In this role, you will work with Hivebrite customers to ensure that they are successful and delighted by the Hivebrite platform. You will serve as a key point of contact throughout the life of the partnership. You will have to work with various Hivebrite teams to drive adoption and help clients achieve their business objectives, advice on best practices. Also work closely with customers to ensure onboarding, adoption, retention and overall success. 
Apply here: https://jobs.lever.co/hivebrite/484948f4-3ce3-4ab7-9a3e-1ee06f230d93
 
 
Role: Customer Success Manager
Location: Tel Aviv, Israel
Organization: Panorays
The mission of a CSM is to establish a trusting relationship with their enterprise-level customers. You will be responsible for customer health, growth and satisfaction. Manage the entire customer lifecycle, from leading PoCs as the product specialist to providing value to the clients through ensuring a successful onboarding of new customers. Leverage your product knowledge to ensure customers receive the utmost value of Panorays’ product.       
Apply here: https://www.panorays.com/careers/customer-success-manager/
 
 
Role: Customer Success Manager 
Location: London, UK
Organization: Cloudflare, Inc.
In this role, You will be responsible for ensuring the success of Cloudflare’s Enterprise customers and managing their post-sale experience. You will act as the primary point of contact for Cloudflare customers and will be the face of the business. Understand customer’s needs, and communicate back to internal teams. Build strong relationships with internal stakeholders and act as an internal escalation point for customer requests including technical questions, contract questions, and other account-related questions.  
Apply here: https://boards.greenhouse.io/cloudflare/jobs/2189515?gh_jid=2189515
 
 
Role:  Customer Success Representative
Location: Mohali, Punjab, India
Organization: Quark Software Inc.
Quark is looking for someone who can work closely with customers and track all customer requests, trending product issues, take the lead on responding to all issues and make them successful in achieving their business goals. Build and maintain relationships with Development, Product and Marketing to improve the product experience. Ensure customer success and offer an awesome product experience to the customers.  
Apply here: https://quark.bamboohr.com/jobs/view.php?id=11


Published June 19, 2020

Role: Customer Success Manager
Location: Continental U.S. or San Ramon, CA, US.
Organization: Five9
This position reports to the Sr. Director of Enterprise Account Management. The Customer Success Manager is responsible for developing long-term relationships with the portfolio of assigned customers and connecting with key business executives and stakeholders. Develop and apply an understanding of Five9’s products, services, sales methodology, and support processes while developing expansion opportunities with existing customers. As A CSM, You will have to act as a liaison between customers and cross-functional internal teams to ensure the timely and successful delivery of Five9’s solutions according to customer needs.  
Apply here: https://www.five9.com/about/careers/jobs?gnk=job&gni=8a7887a87137a73a0171508f850161aa&lang=en
 
 
Role: Client Service Account Manager
Location: Boston, MA, US
Organization: Gryphon Networks
In this role, You will be responsible for managing and executing duties for Gryphon Networks client accounts. Ensure an exceptional level of customer success by setting up new clients with Gryphon services and products, implementing account retention and growth strategy. Identify new upsell opportunities. You will be reporting to the Gryphon Director, Client Services.  
Apply here: https://gryphonnetworks.com/about/careers/client-service-account-manager/
 
 
Role: Customer Success Manager 
Location:  Boulder, Denver, CO, US
Organization: Splunk
As a CSM, You will be the key partner helping the customers achieve their strategic objectives and maximum value from their investment in Splunk. Additionally, the CSM serves as the liaison between the customer and the Splunk ecosystem, streamlining partnership with Product Management, Engineering, Professional Services, Education, and others. Act as a trusted/strategic advisor with customers and drive the continued value of the products and services.  
Apply here: https://www.splunk.com/en_us/careers/jobs/customer-success-manager-15435.html
 
 
Role: Customer Success Manager
Location: London, UK
Organization: Varonis
The role of the Customer Success Manager is to work with Varonis most strategic clients to drive retention, renewals, customer satisfaction, and growth. You will be responsible for the management of a portfolio of client accounts to foster long-term business relationships. The Customer Success Manager will work with business leaders to understand their needs and map Varonis best practices to customer business requirements. Develop as well as coordinate with cross-functional teams and ensure a successful transition from deployment through ongoing operations.        
Apply here: https://info.varonis.com/careers?p=job%2Foe6Ybfwd
 
 
Role: Customer Success Manager 
Location: Toronto, Ontario, Canada
Organization: Leap Tools Inc.
As a CSM at Leaptool, You will be managing the entire customer lifecycle, from onboarding to renewals and upsells. Work closely with the customers and identify opportunities to further promote product offering and ensure the full potential of service is realized. 
Apply here: https://leap-tools.breezy.hr/p/18d706d8a113-customer-success-manager
 
 
Role:  Customer Success Manager
Location: Bangalore, India
Organization: HackerEarth
HackerEarth is seeking a CSM who can work closely with the Sales and Product team to help their domestic customers get the most from the products. This role will be dedicated to supporting the clients to drive product usage and adoption and deliver an end-to-end customer experience that meets business objectives. Educate them about the products and assist HackerEarth’s product team to develop tailored solutions to meet their needs. 
Apply here: https://www.hackerearth.com/companies/hackerearth/jobs/#op-319005-customer-success-manager-india-market


Published June 18, 2020

Role: Customer Success Manager – Central Region
Location: Chicago, Illinois, US
Organization: Suse
As a CSM, You will have to focus on the post-sales lifecycle and through close partnership with SUSE’s customers guide them in maximizing the value they get from their investments using SUSE’s products. Ensure defined business outcomes and success metrics captured in a mutual agreed Customer Success Plan. Build, lead, coach and motivate a team of Customer Success Executives (CSEs) as well as support staff to achieve the targets in line with the revenue plan. You will be responsible for customer experience, increased product usage, retention, upsell, cross-sell metrics and renewals.  
Apply here: https://jobs.suse.com/us/en/job/7015384/Customer-Success-Manager-Central-Region
 
 
Role: Enterprise Customer Success Manager
Location: San Francisco, US
Organization: Aurora Solar
Aurora is looking for someone who can help guide their most strategic customer relationships. As an Enterprise CSM, you will help lead them to manage their customer’s growth, outcomes and guide the account team to engage and interact with the customer portfolio. Ensure customer satisfaction, adoption and referenceability. Build a relationship with key stakeholders and identify growth opportunities.  
Apply here: https://jobs.lever.co/aurorasolar/c2360769-815c-4865-bc30-a157c07fd959
 
 
Role: Customer Success Specialist
Location:  US/Canada
Organization: Aha!
Customer Success Specialist at Aha works closely with the customers and helps them in understanding the usage of the software. Capture ideas, prioritize work and create visual roadmaps. Ensure Customer Satisfaction. 
Apply here: https://www.aha.io/company/careers/current-openings/customer_success_specialist_product_marketing_us
 
 
Role: Customer Success Manager
Location: McLean, VA
Organization: TechnoMile
In this role, You will be responsible for managing a portfolio of assigned accounts. Build and maintain strong, trusted working relationships with key decision-makers and power users from onboarding to the end of the client lifecycle. Ensure that customers derive maximum value from TechnoMile and collaborate with the sales team to help upsell additional services, integrations, and features.      
Apply here: https://careers.technomile.com/JobSummary?id=a0z0a00000AsSVYAA3
 
 
Role: Engagement Manager
Location: Sydney, Australia
Organization: MuleSoft
Mulesoft is seeking an engagement manager who can take ownership of their customers’ Services journey from pre-sales to go-live while driving requirement gathering and SOW creation. Understand and manage the customers throughout their lifecycle, driving adoption through sales activity for new and existing customers; this will include pipeline generation and delivering sales presentations to C-level clients. Help plan the customer’s high-level architecture and delivery approach while staying on as a point of escalation and account manager during delivery. The primary goal is to help customers generate significant business value from their Mulesoft investment. 
Apply here: https://salesforce.wd1.myworkdayjobs.com/en-US/External_Career_Site/job/Australia—Sydney/Engagement-Manager–Professional-Services-Sales—Mulesoft_JR58358-1
 
 
Role:  Customer Success Manager
Location: Pune, India
Organization: MindTickle
In this role, You will be working and interacting with multiple industries as well as customers. Manage the entire customer lifecycle, onboarding, planning, implementation, deployment and ongoing usage. Drive product adoption and ensure an exceptional user experience.  
Apply here: https://jobs.lever.co/mindtickle/673a6684-923a-48a6-b80f-9203ab5cb283


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