Published April 6, 2020

Role:  Customer Success Operations Program Manager
Location: San Jose, California
Organization: Nutanix

Work with the company’s senior and executive leadership, including EVP of Customer Success to define, launch and drive strategic and operational CS programs. Identify and structure key strategic projects/initiatives to solve complex business challenges by working with business stakeholders across the organization, managing communications, overseeing milestones and timelines, and leading cross-functional groups to synthesize feedback and deliver on objectives. Own and drive program management (scope, budget, schedule, execution) for strategic and operational initiatives.

Apply here:

Role:  Associate Business Value Consultant
Location: Waltham, Massachusetts
Organization: Service Now

ServiceNow is looking for a highly talented, creative and passionate individual who will work closely with our Sales and Solution Engineering teams. The primary focus is on helping those teams build the business value proposition & financial justification for C-Level presentations.

Apply here:

Role: Customer Success Manager
Organization: SkillJar

Skilljar is seeking an experienced Customer Success Manager to join their growing Customer Success team. The Customer Success department at Skilljar goes above and beyond to ensure our customers are successful. In this role, the candidate will leverage their technical and account management skills to help mid-market and enterprise clients achieve their business goals.

Skilljar is looking for a motivated, self-starter who is comfortable wearing multiple hats and thrives in a dynamic environment. Candidate must be nimble, highly-collaborative, and able to think on their feet. This is a great opportunity to join a rapidly accelerating start-up that has dozens of Fortune 1000 and mid-market clients on its roster.


Published April 5, 2020

Role: Senior Lead Customer Success Manager
Location: Remote (East Coast)
Organization: Medidata

The Senior Lead Customer Success Manager is responsible for driving the ongoing satisfaction, adoption enablement, and outcomes realization for Medidata’s customers.  They act as an internal champion to coordinate the cross-functional motions required for sustained customer success and growth. Key focus areas will include retention, advocacy, adoption, and growth for a defined portfolio of customers.
Apply here:

Role: Technical Customer Success Specialist
Location: San Francisco HQ or US Remote
Organization: Webflow

Webflow is a visual web development platform that empowers non-coders to create incredible experiences for the web. We’re looking for a Technical Customer Success Specialist to help customers understand what’s possible with Webflow and to make sure new users feel incredibly supported throughout their migration to Webflow and make sure our customers are successful with Webflow. 
Apply here:

Role: Customer Success Technical Analyst

Location: Detroit, Michigan
Organization: Compuware

This position plays a key role in Compuware’s mission to help our customers “Mainstream the Mainframe”.  They provide customers with technical solutions while optimizing the overall customer experience.  They work to resolve customer issues by evaluating and reporting software problems, researching possible solutions and workarounds, and by assisting with product installations, configurations, and functionality.
Apply here:

If you're customer-
obsessed, let's talk.

Book a Demo

Don't miss an opportunity!

Get Customer Success jobs sent straight to your inbox.

    Resources & Insights


    Customer Success Intelligence Podcast

    In Episode 26, our CEO chats with Irit Eizips about the evolution of AI-Powered Customer Success.

    Articles & Blog

    Current insights, resources, inspiration, and ideas that will help take your Customer Success team to the next level.

    Customer Success Surveys

    We survey CS Teams from all over the world to get their feedback on current industry trends and what they see for the future of CS.

    Take SmartKarrot for a spin

    See how SmartKarrot can help you deliver
    winning customer outcomes at scale.

    Book a Demo