Role: Platform Partnership Manager
Location: Newyork, US
Organization: Stripe
Stripe is looking for someone who can manage their existing partners and identify new opportunities to expand and grow the relationships. Lead all aspects of deal execution, from business case development to deal structuring and negotiating, with support from team leads. Collaborate internally with key stakeholders including marketing, sales, product, engineering and legal in order to ensure software adoption as well as customer success. Handle technical conversations with product teams and lead commercial partnership negotiations.  
Apply here: https://stripe.com/jobs/listing/platform-partnerships-manager/2039069
 
 
Role: Customer Success Architect II
Location: Remote- Sanfrancisco, US
Organization: DocuSign
This position reports to the Regional Delivery Manager. The Customer Success Architect will engage with key strategic customers that have implementations involving multiple sites, business units, regions or deployments of massive scale. This role will work together with the other members of the Professional Services team as well as Account Executives, Account Managers, Sales Engineers, Customer Success Managers and Engagement Managers to execute key account strategies. Customer Success Architect is ultimately deployed to ensure customers fully leverage and get value from all aspects of the DocuSign platform.  
Apply here: https://www.docusign.com/company/careers/open?gh_jid=2171209
 
 
Role: Professional Services Engineer – Customer Success
Location:  Eden Prairie, Minnesota, US
Organization: Arctic Wolf
As a Professional Service Engineer within Customer Success you will work closely with the Security Services team to help drive implementations of the Arctic Wolf Managed Detection and Managed Risk Services. Act as a liaison between customers and internal teams such as Security Services, Product Management and Customer Success to solve technical problems and propose new feature development. Lead and execute the technical implementation of projects to ensure successful deployment and adoption of Arctic Wolf solutions by customers.  
Apply here: https://arcticwolf.com/company/careers/?gh_jid=4779788002
 
 
Role: Enterprise Customer Success Manager
Location: London, England, UK
Organization: Nitro, Inc.
The Enterprise Customer Success Manager is a highly customer-facing professional who will lead the post-sales life-cycle for Nitro’s portfolio of Enterprise customers. Act as the voice of customers and strike the appropriate balance between the customer’s needs and the company’s business objectives. Ensure successful onboarding and customer success. Partner with sales to identify renewal, expansion and up-sell opportunities in the post-sales cycle. Develop a targeted adoption plan, based on opportunities to increase user adoption and engagement.  
Apply here: https://www.gonitro.com/about/careers/2235553
 
 
Role: Customer Success Manager
Location: Paris, France
Organization: Medallia
As a Customer Success Manager, you will manage the client relationship throughout the customer life cycle. The main goals of the role are to measure and realize value, drive product adoption and expansion of Medallia’s product suite. You will be responsible for the holistic health of the customer by facilitating strategic direction besides partnering with their sales, professional services, product and marketing teams. 
Apply here: https://jobs.medallia.com/job/customer-success-manager-france/fec26a45-cb02-44a4-a125-21a6a96d2363
 
 
Role: Customer Success Manager
Location: Kuala Lumpur, Malaysia
Organization: HP
In this role, you will lead solution services transformation to elevate customer experiences and drive business outcomes. Improve customer advocacy, retention, loyalty and increase customer lifetime value. Own Delivery, Lead Up-sell and Cross-sell initiatives with CSM’s. In addition, you will work closely with Customer Support Services to initiate, support and execute initiatives to tighten delivery engagement in the Pre-sales process, simplify operations and maximise profitability. Support Sales, Pre-sales and CSM’s during key/strategic Renewal Phase. Work closely with the CSS department to optimise delivery & transition management. 
Apply here: https://jobs.hp.com/en-us/showjob/jobid/5281/customersuccessmanager

Role: General Business Customer Success Manager
Location: San Francisco, CA, US
Organization: Insightly
In this role, You’ll have to help as well as solve the customer’s pain points and provide guidance to make them successful. Ensure Customer Success, onboarding, adoption and renewals. Act as their trusted advisor and always enable them to run their businesses better. Work collaboratively with the marketing, product, sales, and customer support teams to develop and execute Insightly initiatives that improve customer retention. Identify upsell and cross-sell opportunities.
Apply here: https://jobs.jobvite.com/insightly/job/oGBRbfw3
 
 
Role: Customer Success Manager
Location: San Francisco, CA, US
Organization: Mixpanel
Mixpanel’s Customer Success Manager owns product adoption and value delivery across Mixpanel’s most strategic accounts. Partner up with Relationship Managers and Solutions Architects to guide the customers to success and ensure they achieve a significant return on their Mixpanel investment. Keep customers informed of new product releases, relevant betas, and upcoming features. Help customers in increasing their rate of innovation. 
Apply here: https://boards.greenhouse.io/mixpanel/jobs/2229549?gh_jid=2229549
 
 
Role: Account Executive, Enterprise Sales 
Location:  Remote, US
Organization: Postman
In this role, you will have to take ownership of the full sales cycle and provide detailed weekly reports on progress. Educate customers on the value of Postman Enterprise throughout the evaluation and adoption cycle. Identify customer needs and collaborate with Postman teammates to ensure customer success. Work with Solutions Engineering, Customer Success Managers and Leadership team to build strategic adoption plans for customers in large accounts.  
Apply here: https://www.postman.com/careers/?pm_job_position=C7158E6F5C
 
 
Role: Team Leader -Customer Service
Location: Lisbon, Portugal
Organization: Dashlane
The Team Lead role is mainly responsible for leading, coaching and supervising a team of Customer Support Agents (L1) and Specialists (L2) on a day-to-day basis. By working closely with the Customer Support Managers and other Support Teams, you will have to drive a one-team approach to customer support, helping to leverage the team’s full capabilities. Ensure Customer Satisfaction and provide best in class service to the customers.  
Apply here: https://boards.greenhouse.io/dashlane/jobs/1659160
  
 
Role: Customer Success Manager – EMEA
Location: Remote, London
Organization:InVision
CSM at Invision has to be highly collaborative, fast-paced, and responsible for nurturing and growing relationships with InVision Enterprise’s mid-market subscriptions. Experiment with new strategies, while keeping the ultimate focus on the customers’ success. Manage the post-sale relationship of InVision’s mid-market accounts, which includes implementation, onboarding, training, driving platform adoption, quarterly business reviews, and renewals. Engage with end-users and executives alike to ensure that customers love, adopt, and grow with InVision. 
Apply here: https://boards.greenhouse.io/invision/jobs/2228337
 
 
Role: Customer Success Manager
Location: Bangalore, India
Organization: Recko Inc.
In this role, you will be the primary point of contact and a trusted advisor to key customer stakeholders. You will be responsible for onboarding to adoption to up-sell, renewal and growth resulting in optimum value realization. Build long-lasting relationships and ensure customer success. Collaborate with internal stakeholders across sales, engineering, product and analytics to ensure all customer queries are addressed. Identify business opportunities to grow the revenue of the organization within existing customers as well as support the customers proactively and make them successful in using the Recko platform.  
Apply here: https://recko-team.freshteam.com/jobs/mUs4JD7VUrOJ/customer-success-manager

Role: Customer Success Specialist
Location: Newyork, US
Organization: CyberCube
As a Customer Success Specialist, You should be passionate about delivering exceptional value to clients. Make customers successful by demonstrating the value of our analytics to support their evolving critical business needs. Provide applications and infrastructure support to the growing client base. The primary role is to support the client services team with technical support and resolving and escalating Incidents and Service Requests within agreed SLAs.  
Apply here: https://jobs.lever.co/cybcube/45e915db-86a7-4af2-8f86-aabb8dae6e93
 
   
Role: Customer Success Manager
Location: Boston, Chicago, US
Organization: Seismic
As a Customer Success Manager, you will have to drive product adoption, highlight best practices and ensure client retention. Manage multiple fast-paced projects and ensure success and ongoing client satisfaction. Conduct regular business review meetings with key accounts. Oversee the process of onboardings- SOW creation, coordination of project resources, monitoring project plans and manage the overall relationship with assigned accounts to ensure renewals and uncover opportunities for cross-sell/up-sell. You will have to serve as the primary point of contact for assigned accounts, establishing regular sequence, conduct business reviews and track success metrics. 
Apply here: https://seismic.com/company/careers/job-listings/?p=job%2FojdXcfwp
 
 
Role: Customer Success Operations Manager
Location:  Boston/Remote, US
Organization: Drift
In this role, You will have to Manage customer distribution and capacity planning across the team to ensure the best possible experience for the customers. Partner with CS Leaders to understand their teams, business units, and goals. Drive retention reporting and analysis. Develop a full understanding of their customer health and find the ideal onboarding process as well as identify upsell opportunities. Take ownership of aspects of their customer lifecycle like retention forecasting, customer health, renewals, and professional services. 
Apply here: https://www.drift.com/careers/post/2214196/
 
 
Role: Client Success Manager
Location:  Remote/UK
Organization: Cordial
CSM at Cordial will be the primary point of contact for clients and works diligently to advocate, align technology and expertise on behalf of the client. The CSM is the owner of the entire client relationship post-sales. Key focus areas of this role include owning the client success plan, executive engagement, commercial relationship, customer success and proactively managing competitive threats. This role will be reporting to the VP of Client Experience.  
Apply here: https://boards.greenhouse.io/cordial81/jobs/4731839002?gh_jid=4731839002
 
    
Role: Customer Success Manager, Enterprise – APAC
Location: Melbourne, Australia
Organization: Lucid
The Customer Success Team plays a central role at Lucidchart ensuring that most valuable customers are able to maximize the value they obtain through the adoption of our products. Customer Success Manager serves as a trusted advisor to a portfolio of accounts, developing an intimate understanding of each customer’s business objectives and providing change management and subject matter expertise to support their customers in achieving those objectives through Lucidchart. Serve as the primary interface with customers to manage and resolve any critical situations. Have periodic business reviews with customers to confirm satisfaction, resolve technical issues, and continually drive successful product adoption.  
Apply here: https://www.golucid.co/careers/1a5602b1-4778-4d9f-9924-3f6ebd231726/?team=Customer%20Success
 
 
Role: Renewals Specialist – EMEA and Global Partners
Location: Bangalore, India
Organization: Sumo Logic
In this role, you will be responsible for achieving timely renewals from EMEA customers and partner-owned accounts in the high-volume segment. Following a low-touch model, you will have to coordinate both automated outreach and direct interactions with the customers and procurement teams. You will also work with Customer Success Engineer to drive successful adoption prior to and after the point of renewals. Work closely with the team of Account Executives, Partner Managers, Finance, Order Management, and Deal Desk in order to ensure successful renewals. 
Apply here: https://boards.greenhouse.io/sumologic/jobs/2205159

Role: Customer Success Manager (Tier 1)
Location: San Francisco, CA, US
Organization: Coda
This position is based out of Silicon Valley. Partner with their clients to help their users succeed with Coda. In this role, you’ll have to work with the customers and understand your client’s needs, to build solutions that solve their business problems and delight them. This role will require the creative positioning of a new product in a changing landscape, in addition to technical ability, and keen attention to detail. oversee the team and translate the client’s vision into a reality with Coda.  
Apply here: https://boards.greenhouse.io/coda/jobs/4676953002
 
 
Role: Enterprise Customer Success Manager
Location: Austin, TX, US
Organization: Leadspace
As a CSM, Create and manage a customer success plan that measures Leadspace business impact. Lead QBR’s, operational reviews and strategic reviews with all customers in their portfolio. Work with different internal datasets to develop a usage monitoring process and ensure that users continue on the value creation path.  
Apply here: https://hire.withgoogle.com/public/jobs/leadspace/view/P_AAAAAACAAB-AYgbvavZHdF
 
 
Role: Senior Customer Success Manager
Location:  Seattle, WA, US
Organization: Groove
As a Customer Success Manager, you will be responsible for managing the relationships with a set of Groove customers post-sales. You will have to ensure that the customer gets up and successful with the software, that they remain (and grow!) as a happy customer. You will also be responsible for onboarding new clients and renewals. In short, you will serve as the customer’s Trusted Advisor throughout their lifecycle with Groove.  
Apply here: https://jobs.lever.co/grooveapp/bf5b895d-326e-43ff-8d24-2079e4d2a125
 
 
Role: Customer Success Manager
Location:  Reading, GB, UK
Organization: Forcepoint
Forcepoint’s Enterprise Customer Success Managers are a critical part of their Customer Success team which is focused on delivering the promise of Forcepoint’s Cyber-Security cloud platform and its services. Identify their needs and set goals for success in adopting the Forcepoint solutions into the security operations and cyber-strategies of their organization. Manage the post-sales relationship with the customer, and deliver focused engagement, support and advocacy to their customers as they use the platform and its services. You are responsible for driving adoption, ensuring renewals, building customer loyalty, and help in identifying the expansion opportunities.  
Apply here: https://forcepoint.wd1.myworkdayjobs.com/en-US/external-careers/job/UK—Reading/Customer-Success-Manager_JR462801-1
 
 
Role: Senior Customer Success Manager
Location: London, England, UK
Organization: Sidetrade
As a Senior Customer Success Manager, you’ll be managing a few of their Enterprise clients – driving adoption and outcomes leading to renewals, expansion, and advocacy. Represent the voice of the customer to provide input into product management, marketing and sales process and manage constant relations with the Support team. Serve as the primary contact for the onboarding of new customers. Identify upsell and cross-sell opportunities.  
Apply here: https://apply.workable.com/sidetrade/j/187C4C58AA/
 
 
Role: Customer Success Manager
Location: Chennai, India
Organization: Zuora
Customer Success Manager at Zuora will be managing day-to-day operational and long term strategic business relationships with Zuora’s strategic customers. The CSM promotes the adoption of Zuora’s products and services as well as positions Zuora to meet the current and future business requirements of their customers. You will also play a critical role in managing customer escalations and proactively communicating upcoming product changes and enhancements. Partner with sales leadership to grow Zuora revenue via upsells while providing an ideal customer experience.  
Apply here: https://www.zuora.com/about/careers/customer-success/customer-success-manager-4/