Role: VP, Customer Success & Services
Location: Boston, MA, United States (Remote)
Organization: 1upHealth, Inc.
As a VP of Customer Success you’ll be defining the customer journey, implementing programmes to help customers drive business value, customer goal achievement, new features, and new use-cases, and collaborating across teams to identify and pursue customer growth opportunities, companies can increase the lifetime value of their customers. Own the success of your clients from the time a transaction is signed until the client is continuously satisfied. To use and scale the customer success organisation and solutions in support of our revenue goals. Professionals in customer success and services are coached, developed, and led. Advocate for the customer and foster alignment around their needs by acting as the customer’s voice and collaborating closely with Sales, Product, and Marketing. Create and put into place the systems, structures, and procedures required to continuously provide high-quality customer results.
Apply here: https://www.linkedin.com/jobs/view/3509833903/
Role: VP Customer Success
Location: London, England, United Kingdom (Remote)
As a VP Customer Success, you’ll Create the Customer Success function’s strategic direction with a growth mindset for customer volumes. Create a plan for customer success to effectively attract, hold onto, and grow the clientele globally. Determine areas for ongoing improvement, promote value engineering for our customers, and support the development of a customer success culture across the entire organisation. Provide actionable information from user behavior, engagement, and feedback to drive organisational change. hiring new staff and advancing the careers of present workers. Create a team structure that is effective and gives current employees room to grow.
Apply here: https://www.linkedin.com/jobs/view/3509838512/
Role: Customer Success Director
Location: EMEA, United Kingdom (Remote)
As a Customer Success Director, you’ll be working together with BigID’s major enterprise clients will help you create and execute outstanding results. Convert a variety of consumer demands and preferences into deeds and outcomes. the centre of customer involvement, working closely with Services, Support, Products, and Engineering. Bring our best practises and your knowledge to the table to increase customer value. enhance BigID’s expanding, global Customer Success. Driving Net Dollar Retention will significantly contribute to BigID’s expansion and success. Share the Care-Do-Try-Shine values with others!
Apply here: https://www.linkedin.com/jobs/view/3516862000/
Role: VP, Customer Success
Location: Toronto, ON, Canada (Hybrid)
As a VP Customer Success, you’ll boost renewal rates and decrease attrition and downselling. By new goods and expansion prospects, increase income in accounts. Increased product adoption, customer contentment, and overall customer health scores can have an impact on future lifetime value. Increase customer references and consumer advocacy. Create CS programmes that are specific to the demands of the various client journey stages and segmentation requirements. Direct consumers towards tried-and-true or highly recommended methods of addressing their company demands. Respond quickly and urgently to escalating client complaints, allocating resources across the firm as necessary. Depending on COVID-19 accessibility, go to client locations domestically or globally as possible. Establish and oversee team operational OKRs (Objectives & Key Results).
Apply here: https://www.linkedin.com/jobs/view/3476797038/
Role: Head of Customer Success
Location: Telford, England, United Kingdom (On-site)
Organization: Consilium Recruit
As a Head of Customer Success, you’ll showcase your ability to carefully plan and monitor the completion of important work streams and programme milestones using your team of delivery experts. good writing and verbal communication skills, the capacity to establish rapport rapidly, and the awareness of when a situation calls for careful handling. possess the capacity to lead, encourage, and, in necessary circumstances, collaborate with a team. When technology is not an appropriate substitute, be able to go to meet a client in person. You will use this time to develop and leverage your client relationships.
Apply here: https://www.linkedin.com/jobs/view/3517004757/