Role: VP, Customer Success 
Location: Alpharetta, GA, United States (Remote)   
Organization: Varicent 
As a VP of Customer Success you’ll boost renewal rates and decrease attrition and downselling. By new goods and expansion prospects, increase income in accounts. Increased product adoption, customer contentment, and overall customer health scores can have an impact on future lifetime value. Increase customer references and consumer advocacy. Create CS programmes that are specific to the demands of the various client journey stages and segmentation requirements. Direct consumers towards tried-and-true or highly-recommended methods of addressing their company demands. Respond quickly and urgently to escalating client complaints, allocating resources across the firm as necessary. Depending on COVID-19 accessibility, go to client locations domestically or globally as possible.  
Apply here: https://www.linkedin.com/jobs/view/3476797037/ 


Role: Vice President of Customer Success 
Location: New York City Metropolitan Area, United States (Hybrid) 
Organization: Conductor 
As a Vice President of Customer Success you’ll create and put into effect ideas to increase client retention and satisfaction. To boost user adoption and customer engagement, understand and optimise the customer journey. Communicate with the product team to share user input and shape customer-focused product offers. Create and use metrics to gauge and monitor consumer loyalty and satisfaction. To keep the company’s services competitive, keep up with market changes and best practises. To spot patterns and areas for improvement, track and analyse client data. As appropriate, serve as a senior leader point of contact for clients and represent the business in client-facing initiatives. Ensure that consumer input is incorporated into the company’s goods and services by working with cross-functional teams. 
Apply here: https://www.linkedin.com/jobs/view/3518237408/ 


Role: VP Customer Success 
Location: United States (Remote)   
Organization: Avalara 
As a VP of Customer Success you’ll have complete accountability for the customer journey, including engagement, renewal, retention, and growth in ARR/GRR/NRR, from adoption to ongoing success. Deflecting support cases and escalations are lagging markers of success. By defining the customer journey and improving the customer lifecycle, you can promote product uptake, usage, renewal, retention, and long-term engagement. To deliver a wonderful customer experience and assist customers in getting the most out of their software purchase, define the customer-journey strategy—by client segment—with a thorough implementation plan. assemble, motivate, and manage a top-notch customer success team. Work directly with our leadership in Sales, Engineering, Product, and Support to engage current customers in defining goals and success criteria and using our product features to help them be met. Establish a weekly management system to monitor advancement against important benchmarks and KPIs. 
Apply here: https://www.linkedin.com/jobs/view/3513156317/ 


Role: Senior Director – Customer Success 
Location: Melbourne, Victoria, Australia (Hybrid) 
Organization: Rapid7 
As Senior Director – Customer Success you’ll encourage adoption with the aim of accelerating value realisation and reducing time to value for our solutions. Control important team KPIs, including churn, upsells, adoption, and activity management. lead a high-performing team by recruiting, coaching, and inspiring them. Manage discussions and escalations personally with the assistance of your direct reports. Collaborate cross-functionally to represent the demands of the customer and make sure that the firm is properly aligned to support these accounts. In close collaboration with our sales teams, design & implement strategic growth plans to find & drive new business prospects within our current clientele. Without local in area leadership, collaborate across functional boundaries to support peer organisations in the region. 
Apply here: https://www.linkedin.com/jobs/view/3485371078/ 


Role: Director, Customer Success 
Location:  Stratford-upon-Avon, England, United Kingdom (Hybrid)   
Organization: Enable 
As a Director, Customer Success you’ll establish targets and stretch objectives for your teams based on Customer Success health scores and other performance measures like onboarding, deactivating legacy systems, QBRs, and system utilisation. You will actively monitor your team’s KPIs and make sure our customer health dashboard can be relied upon for important customer decisions across Enable because you are responsible for the customers assigned to your teams. You will direct your CSMs to increase efficiency and resolve potential problems during routine touch points with them. A successful SaaS firm is built on recurring revenue. To help the revenue team reach the NRR goal for your region(s), you will plan effective renewals and spot upsell opportunities. communicate with marketing to make it easier to organise customer events and produce content for case studies. 
Apply here: https://www.linkedin.com/jobs/view/3514730795/ 

Role: VP, Customer Success & Services 
Location: Boston, MA, United States (Remote)   
Organization: 1upHealth, Inc. 
As a VP of Customer Success you’ll be defining the customer journey, implementing programmes to help customers drive business value, customer goal achievement, new features, and new use-cases, and collaborating across teams to identify and pursue customer growth opportunities, companies can increase the lifetime value of their customers. Own the success of your clients from the time a transaction is signed until the client is continuously satisfied. To use and scale the customer success organisation and solutions in support of our revenue goals. Professionals in customer success and services are coached, developed, and led. Advocate for the customer and foster alignment around their needs by acting as the customer’s voice and collaborating closely with Sales, Product, and Marketing. Create and put into place the systems, structures, and procedures required to continuously provide high-quality customer results. 
Apply here: https://www.linkedin.com/jobs/view/3509833903/ 


Role: VP Customer Success 
Location: London, England, United Kingdom (Remote) 
Organization: BVNK 
As a VP Customer Success, you’ll Create the Customer Success function’s strategic direction with a growth mindset for customer volumes. Create a plan for customer success to effectively attract, hold onto, and grow the clientele globally. Determine areas for ongoing improvement, promote value engineering for our customers, and support the development of a customer success culture across the entire organisation. Provide actionable information from user behavior, engagement, and feedback to drive organisational change. hiring new staff and advancing the careers of present workers. Create a team structure that is effective and gives current employees room to grow. 
Apply here: https://www.linkedin.com/jobs/view/3509838512/ 


Role: Customer Success Director 
Location: EMEA, United Kingdom (Remote)  
Organization: BigID 
As a Customer Success Director, you’ll be working together with BigID’s major enterprise clients will help you create and execute outstanding results. Convert a variety of consumer demands and preferences into deeds and outcomes. the centre of customer involvement, working closely with Services, Support, Products, and Engineering. Bring our best practises and your knowledge to the table to increase customer value. enhance BigID’s expanding, global Customer Success. Driving Net Dollar Retention will significantly contribute to BigID’s expansion and success. Share the Care-Do-Try-Shine values with others! 
Apply here: https://www.linkedin.com/jobs/view/3516862000/ 


Role: VP, Customer Success 
Location: Toronto, ON, Canada (Hybrid) 
Organization: Varicent 
As a VP Customer Success, you’ll boost renewal rates and decrease attrition and downselling. By new goods and expansion prospects, increase income in accounts. Increased product adoption, customer contentment, and overall customer health scores can have an impact on future lifetime value. Increase customer references and consumer advocacy. Create CS programmes that are specific to the demands of the various client journey stages and segmentation requirements. Direct consumers towards tried-and-true or highly recommended methods of addressing their company demands. Respond quickly and urgently to escalating client complaints, allocating resources across the firm as necessary. Depending on COVID-19 accessibility, go to client locations domestically or globally as possible. Establish and oversee team operational OKRs (Objectives & Key Results). 
Apply here: https://www.linkedin.com/jobs/view/3476797038/ 


Role: Head of Customer Success 
Location: Telford, England, United Kingdom (On-site) 
Organization: Consilium Recruit 
As a Head of Customer Success, you’ll showcase your ability to carefully plan and monitor the completion of important work streams and programme milestones using your team of delivery experts. good writing and verbal communication skills, the capacity to establish rapport rapidly, and the awareness of when a situation calls for careful handling. possess the capacity to lead, encourage, and, in necessary circumstances, collaborate with a team. When technology is not an appropriate substitute, be able to go to meet a client in person. You will use this time to develop and leverage your client relationships. 
Apply here: https://www.linkedin.com/jobs/view/3517004757/ 

Role: VP Customer Success 
Location: United States (Remote) 
Organization: Entrust 
As a VP of Customer Success you’ll determine, persuade, and coordinate stakeholders on customer priorities. Get a thorough awareness of the objectives, concerns, and decision-making processes of your customers. Align stakeholders inside the customer to assist them visualise and align goals/measures by using facilitation and industry experience. Use resources like value maps, programme management software like Asana, and expert engagements like carrying out customer Proof of Concept (POC). Create, put into action, and monitor collaboratively agreed-upon success plans to guarantee renewals among internal and customer stakeholders. Determine customer obstacles and challenges, then use friction-reducing techniques. Impact strategies that assist the client’s transformation by utilising governance, training, and enablement programmes along with customer maturity assessments. 
Apply here: https://www.linkedin.com/jobs/view/3515299385/ 


Role: Director – Customer Success 
Location: Tulsa, OK, United States (On-site) 
Organization: Brief Media 
As a Director of Customer Success for Plumb’s clients, establish the overall vision and strategy plan with a focus on encouraging product uptake, fostering a great customer experience, and fostering growth through increased gross renewals and net retention. Increase and optimise renewal rates to make sure that our clients are content with their interactions and keen to renew. Promote product uptake, customer experience, and customer outcomes. Increased product adoption, customer happiness, and general health scores can have an impact on lifetime value in the future. Define and optimise the customer lifecycle by spearheading initiatives and programmes to enhance engagement strategies. Create corporate-wide processes for customer success. Encourage cooperation among consumers and the Plumb’s team. Align strategy, renewal projections, coverage plans, and account opportunities closely with the sales management (i.e., opportunities and risks). 
Apply here: https://www.linkedin.com/jobs/view/3510965013/ 


Role: Director of Customer Success 
Location: Roanoke, VA, United States (Remote) 
Organization: Acceleration Point 
As a Director of Customer Success you’ll plan, carry out, and manage fresh CS approaches. lessen churn in revenue. Raise money for growth. Track and enhance critical metrics with accuracy. Regularly monitor KPIs and deliver reports. Every month, evaluate the CS approach and offer fixes or changes. Create the annual CS plan and strategy and deliver it. Inspire a group of motivated people with varying levels of experience. Cooperate across departments to align goals. Participate in the company’s overall growth. 
Apply here: https://www.linkedin.com/jobs/view/3515384627/ 


Role: Director of Customer Success 
Location: Austin, TX, United States (On-site) 
Organization: Zeno Technologies   
As a Director of Customer Success you’ll develop, maintain, and expand an implementation approach that is reliable and scalable that enables our customers to transition smoothly from contract signing to full adoption. Provide a framework for continuing customer support to guarantee that our clients can solve their problems as soon as they arise. To assure the retention, continuous adoption, and preferably expansion of each customer, develop and implement a renewals strategy that involves all pertinent teams. To continue to improve the product experience and address any feature gaps or concerns, make sure there is an efficient feedback loop for the product from consumer demands to the product team and back to the customer. Create and apply efficient success measurements, such as Net Revenue, Platform Adoption, and NPS/CSAT. 
Apply here: https://www.linkedin.com/jobs/view/3515409129/ 


Role: Customer Success Associate 
Location: Vancouver, BC, Canada (On-site) 
Organization: Optix 
As a Customer Success Associate, you’ll be serving as a product specialist and responding to queries about products, providing help to potential and current customers using a variety of channels such video calls, live chat, and email support. Conducting demos is your chance to learn more about what Optix’s potential customers are searching for and whether we are a suitable fit. This isn’t your typical sales pitch; instead of trying hard to sell potential customers, it focuses more on educating them. Prospective clients are followed up with in regard to their inquiries and assisted in making the most of their trial experience. creating solid relationships across our client base, ensuring and contributing to customer retention and satisfaction. 
Apply here: https://www.linkedin.com/jobs/view/3515409191/ 

Role: Head of Customer Success / Client Ops & Delivery 
Location: London, England, United Kingdom (Hybrid) 
Organization: ecocareers 
As a Head of Customer Success or client Ops and Delivery you’ll be responsible for the strategy and day-to-day administration of the Operations & Delivery (Customer Success) team for Zeigo Power. The candidate should have prior management expertise overseeing delivery teams, related P&L, SaaS apps, and guiding users through their digital transition to renewable energy. The active involvement and stickiness of the platform, the conversion of tenders into signed contracts, and the provision of users with a variety of SaaS-based transactional tools to enable action throughout their decarbonization path are key long-term success factors. principal obligations: Manage a group of people who work in service, delivery, or operations and do the following things: assist in advancing and concluding intricate PPA contracts between corporate energy customers and producers of renewable energy. 
Apply here: https://www.linkedin.com/jobs/view/3514025172/ 


Role: Customer Success Specialist 
Location: Ottawa, ON, Canada (Hybrid) 
Organization: Fullscript 
As a Customer Success Specialist, you’ll provide support to doctors and patients over the phone, by email, and live chat. In order to guarantee a seamless user experience, troubleshoot problems and look for customer-focused solutions. Use a variety of customer support tools and your in-depth product expertise to successfully address challenging customer concerns. Establish trust-based relationships over time by being transparent and engaged in your communication. Inform your team of trends, problems, and feedback. Maintain queue volume and achieve weekly SLA metric targets. 
Apply here: https://www.linkedin.com/jobs/view/3513954593/ 


Role: Customer Success Representative 
Location: Calgary, AB, Canada (On-site)   
Organization: Aston Carter 
As a Customer Success Representative, you should be adaptable to changing processes and priorities. exhibits developing project management and change management understanding skills. Given some guidance and direction, resolves complex tasks. oversees the creation of more complicated scheduled and routine reports. independently enters, keeps, and arranges records. Utilises and comprehends the corporate system. respects the policies, rules, and procedures of the company. ensures that standards, rules, and procedures are understood through interacting with wholesale management, business/functions, and wholesale customers. Please apply if this is the position you’ve been looking for, you meet the requirements, and you’re ready to take your career in a new direction. We are quickly conducting interviews and looking for top talent to join the fantastic, well-established team of our clients. 
Apply here: https://www.linkedin.com/jobs/view/3514278070/ 


Role: Customer Success Specialist 
Location: Levelland, TX, United States (On-site) 
Organization: Western Shamrock Corporation 
As a Customer Success Specialist, you’ll be displaying, promoting, and selling particular goods and services. Managing challenging client problems with professionalism. resolving debt issues for customers while preserving a positive relationship to promote repeat business. collaborating in harmony with other peers. Managing numerous clients in the field, on the phone, or in person. Dressing to reflect a consumer-focused company’s brand. The willingness and capacity to expand the branch and transition into a full-time position in a reasonable amount of time. 
Apply here: https://www.linkedin.com/jobs/view/3513932678/ 


Role: Customer Success Partner 
Location: Atlanta, GA, United States (Remote) 
Organization: Get It Recruit- Educational Services 
As a Customer Success Partner you’ll be displaying, promoting, and selling goods and services. Managing challenging client problems with professionalism. resolving debt issues for customers while preserving a positive relationship to promote repeat business. collaborating in harmony with other peers. Managing numerous clients in the field, on the phone, or in person. Dressing to reflect a consumer-focused company’s brand. The willingness and capacity to expand the branch and transition into a full-time position in a reasonable amount of time. 
Apply here: https://www.linkedin.com/jobs/view/3509232568/