Role: VP Customer Success 
Location: United States (Remote) 
Organization: Entrust 
As a VP of Customer Success you’ll determine, persuade, and coordinate stakeholders on customer priorities. Get a thorough awareness of the objectives, concerns, and decision-making processes of your customers. Align stakeholders inside the customer to assist them visualise and align goals/measures by using facilitation and industry experience. Use resources like value maps, programme management software like Asana, and expert engagements like carrying out customer Proof of Concept (POC). Create, put into action, and monitor collaboratively agreed-upon success plans to guarantee renewals among internal and customer stakeholders. Determine customer obstacles and challenges, then use friction-reducing techniques. Impact strategies that assist the client’s transformation by utilising governance, training, and enablement programmes along with customer maturity assessments. 
Apply here: https://www.linkedin.com/jobs/view/3515299385/ 


Role: Director – Customer Success 
Location: Tulsa, OK, United States (On-site) 
Organization: Brief Media 
As a Director of Customer Success for Plumb’s clients, establish the overall vision and strategy plan with a focus on encouraging product uptake, fostering a great customer experience, and fostering growth through increased gross renewals and net retention. Increase and optimise renewal rates to make sure that our clients are content with their interactions and keen to renew. Promote product uptake, customer experience, and customer outcomes. Increased product adoption, customer happiness, and general health scores can have an impact on lifetime value in the future. Define and optimise the customer lifecycle by spearheading initiatives and programmes to enhance engagement strategies. Create corporate-wide processes for customer success. Encourage cooperation among consumers and the Plumb’s team. Align strategy, renewal projections, coverage plans, and account opportunities closely with the sales management (i.e., opportunities and risks). 
Apply here: https://www.linkedin.com/jobs/view/3510965013/ 


Role: Director of Customer Success 
Location: Roanoke, VA, United States (Remote) 
Organization: Acceleration Point 
As a Director of Customer Success you’ll plan, carry out, and manage fresh CS approaches. lessen churn in revenue. Raise money for growth. Track and enhance critical metrics with accuracy. Regularly monitor KPIs and deliver reports. Every month, evaluate the CS approach and offer fixes or changes. Create the annual CS plan and strategy and deliver it. Inspire a group of motivated people with varying levels of experience. Cooperate across departments to align goals. Participate in the company’s overall growth. 
Apply here: https://www.linkedin.com/jobs/view/3515384627/ 


Role: Director of Customer Success 
Location: Austin, TX, United States (On-site) 
Organization: Zeno Technologies   
As a Director of Customer Success you’ll develop, maintain, and expand an implementation approach that is reliable and scalable that enables our customers to transition smoothly from contract signing to full adoption. Provide a framework for continuing customer support to guarantee that our clients can solve their problems as soon as they arise. To assure the retention, continuous adoption, and preferably expansion of each customer, develop and implement a renewals strategy that involves all pertinent teams. To continue to improve the product experience and address any feature gaps or concerns, make sure there is an efficient feedback loop for the product from consumer demands to the product team and back to the customer. Create and apply efficient success measurements, such as Net Revenue, Platform Adoption, and NPS/CSAT. 
Apply here: https://www.linkedin.com/jobs/view/3515409129/ 


Role: Customer Success Associate 
Location: Vancouver, BC, Canada (On-site) 
Organization: Optix 
As a Customer Success Associate, you’ll be serving as a product specialist and responding to queries about products, providing help to potential and current customers using a variety of channels such video calls, live chat, and email support. Conducting demos is your chance to learn more about what Optix’s potential customers are searching for and whether we are a suitable fit. This isn’t your typical sales pitch; instead of trying hard to sell potential customers, it focuses more on educating them. Prospective clients are followed up with in regard to their inquiries and assisted in making the most of their trial experience. creating solid relationships across our client base, ensuring and contributing to customer retention and satisfaction. 
Apply here: https://www.linkedin.com/jobs/view/3515409191/ 

Role: Head of Customer Success / Client Ops & Delivery 
Location: London, England, United Kingdom (Hybrid) 
Organization: ecocareers 
As a Head of Customer Success or client Ops and Delivery you’ll be responsible for the strategy and day-to-day administration of the Operations & Delivery (Customer Success) team for Zeigo Power. The candidate should have prior management expertise overseeing delivery teams, related P&L, SaaS apps, and guiding users through their digital transition to renewable energy. The active involvement and stickiness of the platform, the conversion of tenders into signed contracts, and the provision of users with a variety of SaaS-based transactional tools to enable action throughout their decarbonization path are key long-term success factors. principal obligations: Manage a group of people who work in service, delivery, or operations and do the following things: assist in advancing and concluding intricate PPA contracts between corporate energy customers and producers of renewable energy. 
Apply here: https://www.linkedin.com/jobs/view/3514025172/ 


Role: Customer Success Specialist 
Location: Ottawa, ON, Canada (Hybrid) 
Organization: Fullscript 
As a Customer Success Specialist, you’ll provide support to doctors and patients over the phone, by email, and live chat. In order to guarantee a seamless user experience, troubleshoot problems and look for customer-focused solutions. Use a variety of customer support tools and your in-depth product expertise to successfully address challenging customer concerns. Establish trust-based relationships over time by being transparent and engaged in your communication. Inform your team of trends, problems, and feedback. Maintain queue volume and achieve weekly SLA metric targets. 
Apply here: https://www.linkedin.com/jobs/view/3513954593/ 


Role: Customer Success Representative 
Location: Calgary, AB, Canada (On-site)   
Organization: Aston Carter 
As a Customer Success Representative, you should be adaptable to changing processes and priorities. exhibits developing project management and change management understanding skills. Given some guidance and direction, resolves complex tasks. oversees the creation of more complicated scheduled and routine reports. independently enters, keeps, and arranges records. Utilises and comprehends the corporate system. respects the policies, rules, and procedures of the company. ensures that standards, rules, and procedures are understood through interacting with wholesale management, business/functions, and wholesale customers. Please apply if this is the position you’ve been looking for, you meet the requirements, and you’re ready to take your career in a new direction. We are quickly conducting interviews and looking for top talent to join the fantastic, well-established team of our clients. 
Apply here: https://www.linkedin.com/jobs/view/3514278070/ 


Role: Customer Success Specialist 
Location: Levelland, TX, United States (On-site) 
Organization: Western Shamrock Corporation 
As a Customer Success Specialist, you’ll be displaying, promoting, and selling particular goods and services. Managing challenging client problems with professionalism. resolving debt issues for customers while preserving a positive relationship to promote repeat business. collaborating in harmony with other peers. Managing numerous clients in the field, on the phone, or in person. Dressing to reflect a consumer-focused company’s brand. The willingness and capacity to expand the branch and transition into a full-time position in a reasonable amount of time. 
Apply here: https://www.linkedin.com/jobs/view/3513932678/ 


Role: Customer Success Partner 
Location: Atlanta, GA, United States (Remote) 
Organization: Get It Recruit- Educational Services 
As a Customer Success Partner you’ll be displaying, promoting, and selling goods and services. Managing challenging client problems with professionalism. resolving debt issues for customers while preserving a positive relationship to promote repeat business. collaborating in harmony with other peers. Managing numerous clients in the field, on the phone, or in person. Dressing to reflect a consumer-focused company’s brand. The willingness and capacity to expand the branch and transition into a full-time position in a reasonable amount of time. 
Apply here: https://www.linkedin.com/jobs/view/3509232568/ 

Role: Director of Enterprise Customer Success 
Location: San Diego, CA, United States (Remote) 
Organization: Drata 
As a Director of Enterprise Customer Success you’ll focus on creating, implementing, building, and leading the enterprise customer success strategy with our VP of Customer Success and senior team. Oversee and lead a group of remote CS, Managers, and CSMs who work with business customers. Effectively communicate with clients, partners, and internal resources. uphold high standards for client satisfaction. Put an emphasis on client health overall and retention. Create and implement scalable processes and practices. Drive strategy and innovation. Monitoring and controlling team performance. To meet the objectives of our clients and the needs of the business, we hire, train, and onboard enterprise CS team members. 
Apply here: https://www.linkedin.com/jobs/view/3504874915/ 


Role: VP, Customer Success 
Location: Columbia, MD, United States (Remote) 
Organization: Advarra 
As a VP of Customer Success you’ll be accountable for expanding the Sponsor/CRO component of the Customer Success business’s scope. the ongoing assessment of talent to identify future talent and existing needs. Account evaluation with the aim of developing a more qualified Customer Success team for the Sponsor/CRO segment that will successfully serve both the operational and commercial organisations. 
Apply here: https://www.linkedin.com/jobs/view/3505720912/ 


Role: Vice President of Customer Success 
Location: United States (Remote) 
Organization: Talentify.io 
As a Vice President of Customer Success you’ll encourage customer success throughout the organisation and establish a culture of customer success. Integrate marketing efforts with existing client marketing. Work with the product to drive the product roadmap. Cross-sell, up-sell, and sales with a retention focus should be coordinated with sales. In terms of measuring and forecasting, coordinate with Finance. converge on important indicators and goals. Establish a company-wide feedback loop for customers. Promote Customer Success results. Raising renewal rates and decreasing churn. Increase our revenue from accounts by cross-selling and up-selling, which will also increase the lifetime value of customers by increasing the adoption of our products and their overall satisfaction. Promote the growth of new businesses by increasing advocacy and referrability. Establish and improve the customer lifecycle. Create a customer journey map and listening points inside it (e.g., usage, satisfaction, etc.).  
Apply here: https://www.linkedin.com/jobs/view/3508495616/ 


Role: VP Customer Success 
Location: London, England, United Kingdom (Hybrid)  
Organization: Argus Media 
As a VP of Customer Success you’ll be setting the strategy, prioritising the objectives and key metrics, building a world-class team, and extending and mentoring the European Customer Success team. Creating customer lifetime value through the definition of the customer journey, the implementation of programmes to support driving business value with customers, the accomplishment of customer goals, and team collaboration to find and explore opportunities for customer growth. Working effectively with key stakeholders across the organisation will require alignment with Sales on cross-selling and up-selling as well as a focus on selling with a retention focus; alignment with Product and Business Development on guiding Product Roadmap; and alignment with Marketing on guiding Marketing activities to Current Subscribers. Boost productivity using technology. 
Apply here: https://www.linkedin.com/jobs/view/3472882019/ 


Role: Director of Customer Success 
Location: Toronto, ON, Canada (Remote) 
Organization: Sales Talent Agency 
As a Director of Customer Success you’ll be directing a group of six (soon to be seven) account managers who now look after 600+ accounts ranging from mid-market to enterprise. Your team needs coaching in order to develop solid connections with the account stirring committees and win repeat business. Develop out CS operations and KPIs to improve the pipeline. Be data-driven in all you do. Work along with the billing and accounting teams. 
Apply here: https://www.linkedin.com/jobs/view/3509639290/ 

Role: Director of Customer Success 
Location: St Paul, MN, United States (On-site) 
Organization: BetterYou 
As a Director of Customer Success you’ll be in control of the entire customer success function, including the handoff of new clients to the sales team, account maintenance, and discussions about renewal and expansion. Create and continually improve a welcoming atmosphere for all team members that is aligned with the goal, vision, and values of BetterYou. Develop, manage, and actively participate in meeting/exceeding SLAs and KPIs in support of business goals by designing and overseeing effective operational systems and processes. Determine the demands of the client and recommend the best collaboration with the Customer Success Managers, Product, Sales, Development, and Leadership to guarantee that the results for the customer are in line with the goals of the business. Manage the BetterYou Help Center, handle member and customer support tickets, and own member and customer support. To actively contribute to maintaining accurate process documentation, Help Center material, and other business continuity, be involved in daily operations. 
Apply here: https://www.linkedin.com/jobs/view/3507413264/ 


Role: Customer Success Executive 
Location: United States (Remote)   
Organization: Pricefx 
As a Customer Success Executive you’ll use Pricefx software to demonstrate pricing use cases and value scenarios. Manage relationships, incidents, discussions, and escalations in difficult customer scenarios. Find prospects for growth or expansion. Organize the processes for presenting business expansion plans to client executives. Lead Customer Success projects and company-wide enhancements in conjunction with the Customer Success Director. In sales cycles, share customer success stories and value. Act as a coach and mentor to new Success Managers. In order to improve the client’s pricing maturity, consult with the customer throughout their pricing journey and use evaluation tools to discover any gaps. being able to represent a Customer Success Director when making operational decisions. 
Apply here: https://www.linkedin.com/jobs/view/3507037321/ 


Role: Customer Success Manager 
Location: London, England, United Kingdom (On-site)   
Organization: CareerAddict 
As a Customer Success Manager you’ll assist successful renewals, have a thorough grasp of the client’s digital experience solutions, our GTM strategy, and standards for pricing and negotiation. In order to create timely and accurate quotes for renewals within the portfolio, Client’s CRM systems are used to research customer contracts and purchase history. Serve as a primary point of contact for clients and be in charge of keeping track of clients’ wellbeing and product adoption. serve as the focal point for planning and achieving renewals goals and deadlines for a number of our key accounts. Collaborate with partners, product experts, sales managers, and account managers to help you close more renewals. To address difficulties brought up by your consumers, collaborate with business partners in the areas of law, finance, contracts, and operations. 
Apply here: https://www.linkedin.com/jobs/view/3502211741/ 


Role: Customer Success Manager 
Location: Manchester, England, United Kingdom (On-site)   
Organization: Resourcing Group 
As a Customer Success Manager you’ll manage the customer journey and daily delivery of all services within the parameters of the contract specification and take responsibility for operational delivery. All services are subject to local performance management, which promotes excellence through routine auditing and service partner interaction. Monitor the operational performance, keep an eye on it, and report it. Know about any initiatives that might affect contract performance, operational delivery, or Vodafone risk. Have good working connections with internal clients and serve as the client’s primary interface, participating in meetings as necessary. To enhance building and facilities management, question the current quo and be willing to implement changes. In order to improve the user experience and overall scores, support the development of the Customer Experience NPS survey. 
Apply here: https://www.linkedin.com/jobs/view/3503480933/ 


Role: Customer Success Manager 
Location: Milton Keynes, England, United Kingdom (On-site) 
Organization: Huntress 
As a Customer Success Manager you’ll be creating and nurturing a high-performing, engaged team of customer success experts who go above and beyond to achieve customer and business success, closely collaborating with the senior customer success manager. Lead a team of up to 10 individuals, including all parts of performance management, sick leave management, routine one-on-one meetings, and appraisals. Take ownership of problems to ensure a prompt response is given, acting as an escalation point for both internal and external stakeholders. Facilitate the seamless onboarding of new customer accounts by serving as a key project participant for each deployment and the new client’s primary point of contact. 
Apply here: https://www.linkedin.com/jobs/view/3499032081/