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A glimpse of our latest insights
Customer Success | 5 MIN READ
The Customer Success Pyramid
Jul 8, 2021
What is a customer success pyramid and what are some of its implications in the ...
Customer Retention | 5 MIN READ
Customer Retention Analysis: What is it and How to do it?
Jul 7, 2021
What is a customer retention analysis? And, how does it help a business in the r...
Customer Success | 5 MIN READ
A Guide to Effective Customer Follow-ups
Jul 6, 2021
Is there a right way to draft a customer follow-up email? Do you follow the gold...
Customer Success | 6 MIN READ
Customer Success for SaaS Startups: A Founder’s Guide
Jul 1, 2021
How does the customer success for startups work? It is any cakewalk or is it roc...
Product Adoption | 10 MIN READ
Product Adoption: Frequently Asked Questions
Jun 30, 2021
Here are some frequently asked questions on product adoption, some best practice...
Business Tips | 6 MIN READ
Why Customer Reviews Are Important (and the Best Ways to Get Them)
Jun 29, 2021
Customer Reviews are one such important factor that decides whether or not the p...
