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A glimpse of our latest insights
Customer Success | 5 MIN READ
Productivity and Time Management Tips for Customer Success Managers
Apr 21, 2021
What are some of the best productivity and time management tips for the Customer...
Customer Experience | 6 MIN READ
The Complete Guide to Customer Sentiment
Apr 21, 2021
Analysing customer sentiments will help improve their satisfaction. With custome...
Customer Experience | 6 MIN READ
How to Create an Empathy Map for Perfect Customer Understanding and Experience
Apr 19, 2021
Empathy Mapping for customer success defines and empowers users like never befor...
Customer Success | 5 MIN READ
How to Deal with Burnout as a Customer Success Manager
Apr 16, 2021
What is Customer Success Manager Burnout and how do we tackle that? Here are som...
Customer Success | 6 MIN READ
What Is Outcome-Based Selling and Why Is It Important for Customer Success?
Apr 15, 2021
Outcome-based selling for customer success is the go-to need of the hour. Outcom...
Customer Success | 6 MIN READ
Common Customer Fears and How to Address Them
Apr 14, 2021
What are customer fears and how can you best address them? Are there any easy wa...
