Personalize your touches and access all channels as needed - emails, text, push, pop-up, in-mobile and in-application.
Create trigger driven customer campaigns and communication and guidance within your product and real time. Create great experiences for all - first time user to power user.
Combine the power of personalization with the extensive communication options to create, manage and track initatives across onboarding phases, feature releases, adoption guidance. Show your customers you care.
Deliver consistent customer
experiences and repeatable success with step-by-step prescriptive best
practices.
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Improve customer success operations with humanized tech intelligence to deliver unparalleled outcomes.
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Improve customer success operations with humanized tech intelligence to deliver unparalleled outcomes.
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Create right operational view across financials, CRM, support and usage.
Get insights by phases, subscription
tiers and drill down by CSM portfolios.
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Configure multi-category survey
and pulse feedback. Manage feature
feedback, CSAT, NPS using our
powerful trigger driven engine.
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Drive adoption and usage
through the lifecycle.
Leverage trigger driven
in-application guidance.
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Get granular. Create population
sets across accounts and
user base. Event, trigger,
demographics, device, browser.
We have you covered!
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Make this relevant for you.
Easy configuration across
parameters and phases.
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Manage your tech-touch
customers end-end.
Easy configurations for
multi-channel touchpoints.
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Who does what by when?
Create, manage and track tasks
across teams. Integrate your
task management tool for a
seamless experience.
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Stakeholder change, usage drop,
contract expiration, milestones
missed are all early indicators.
Create flexible and complex
alert rules.
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Save time and be more proactive
and less reactive with over 20+
real-time, automated alerts, and
identify at-risk clients and growth
opportunities with ease.
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Save time and effort while
managing, analyzing, and
optimizing your customer
interactions with touchpoint
management.
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