SaaS | 5 MIN READ

What Is SaaS Management: An Essential Guide for 2021

What is SaaS management all about? Does it iron out all the ins and outs of your SaaS system in one place? Read on the following blog to unlock these answers.

Simran Mohanty
Aug 13, 2021

What-Is-SaaS-Management

SaaS Management

The usage of SaaS has accelerated at a rapid pace in the last decade. You will be surprised to know that an average company today pays for 20X more SaaS subscriptions today than what they paid half a decade ago. As of 2021, SaaS is being explored by businesses of all sizes and types. That is when the concept of SaaS management comes into the picture. On that note, this blog will walk you through the nitty-gritty of this concept and delve into further detail. Without any further ado, let us get started right away. This is what we shall be learning today:

Table of Contents

  • What is SaaS Management?
  • Why does deploying SaaS Management make sense?
  • Best Benefits of SaaS Management

What is SaaS Management?

SaaS management is the business practice of proactively managing and monitoring the procedural steps of all the software as a service (SaaS) applications within a company’s portfolio. These steps refer to the purchase, onboarding the customer, distributing license, renewals and ultimately the offboarding too. The pivotal objective of SaaS management is to lessen the risks from unmanaged and untamed technologies or tools. With the right SaaS management techniques, a company can augment the value of purchased software and enhance the efficacy of the users who install these SaaS applications.

In short, it gives a broader and deeper understanding of a business’s software stack, spending, compliance, tracking usage and limits. Not just that, it simplifies vendor and employee management, compliance audits, and aids in maximizing your return on investments (ROI) as well. Now that we have a basic understanding of what does SaaS management entail, it is now time to learn why deploying SaaS management makes sense for a company.

Why does deploying SaaS Management make sense?

  1. Because they are Cost Effective in nature: SaaS tools garner a ton of attention mainly due to their convenience and relatively low cost. Since most of them are charged per subscription on a month on month basis, it makes the scheme pretty attractive and easy to acquire by the customers.
  2. Because they scale up effectively: The best part about SaaS tools is that they can be instantly deployed throughout an organization without any stringent costs. Further, it comes with a package of needing minimal physical storage requirements, relatively low cost and steers away from complicated deployment planning. As and when more customers need the software, you can simply buy more licenses and scale up effectively.
  3. Because they don’t require training or special knowledge: While some of the SaaS tools might call for proper training, most of them don’t require physical storage on the premises where they are deployed. These tools have been designed to be thoroughly user-friendly, and eliminates the need for any specific software training.
  4. Because they can be seamlessly distributed online: Another great thing about SaaS tools is that they can be distributed online. This makes it seamless to acquire, access and distribute it as and when required. Not just the installation part but also the upgrades, newer software patches can be distributed ad deployed online itself.

Best Benefits of SaaS Management

  • Simplifies the First phase of Onboarding: It is a given that an efficient onboarding set up is crucial for any company. With SaaS management tools, the onboarding process becomes quite automated and does not need any human intervention. With this, you can be rest assured that each of the action items is completed in a timely fashion and faces no lags.
  • Facilitates the best of Security and Compliance: Everything in the online market today simmers down to security. It is no point operating online if you are not secured in the first place. SaaS tools help in introducing securing and enforcing it in the right steps. A verified SaaS management approach includes taking a systematized approach to security.
  • Manages Vendors Efficiently: Sometimes having comprehensive SaaS visibility is not the same as managing your vendors efficiently. Only when you deploy the right SaaS managing tool for your system do these differences tend to blur. Now, you can use the apps, and manage the vendors that sell them all at one given dashboard.
  • Streamlines the final phase of Offboarding: As much as effective onboarding is critical to a business, so is offboarding as well. It helps build a culture of security and compliance, and it protects you from liability. SaaS management tools ensure developing a tightly controlled offboarding process that sees no data leaks or security breaches. As per a recent report, almost one-third of all companies have already experienced an insider threat incident. That is when a proper offboarding process is in place, dramatically decreases the odds that your company will be vulnerable to this type of attack.

Parting Thoughts

The first and foremost step towards managing SaaS is to receive an understanding and depth of the current state of SaaS tools and applications. One of the most critical outcomes of SaaS management is developing a system of record to track and maintain all SaaS applications. Further, this makes sure that this enhances collaboration, visibility across teams, and information about the SaaS applications to reach out to the end users as conveniently as possible. Hopefully, this blog would have shed some substantial light on deploying as well as some of the best benefits of SaaS management tools and technologies in your system.

You might also like:

Get the #1 Customer Success Platform

For Growing CS Teams

Get a Demo

Originally Published August 13th, 2021, Updated August 13th, 2021

Simran Mohanty

Simran hails from the content marketing backdrop with extensive knowledge in blogs, articles, and technical whitepapers in the non-fictional domain. She uses her 'gift of the gab' to explore new possibilities on her way and to make an exquisite impact on her readers. In her spare time, she likes to read journals on artificial intelligence or play with her cute kittens.

Related Articles


Leave a Comment

Your email address will not be published.

Ready to see us in action?

Schedule a demo now!