Account Management | 7 MIN READ
The Case for Automation In Customer Success & Account Management Teams
Jun 6, 2023
Find the undeniable benefits of automation in customer success and account manag...
Account Management | 7 MIN READ
Jun 6, 2023
Find the undeniable benefits of automation in customer success and account manag...
Customer Success | 14 MIN READ
Oct 12, 2022
Do you know how to create better outcomes for the post-sales customer journey? I...
Customer Success | 10 MIN READ
Aug 8, 2022
Here is our take on why surveys do not work as they used to before!...
Customer Experience | 6 MIN READ
Jul 13, 2022
Here is our take on the best way to utilize behavioral science to design the per...
Customer Success | 8 MIN READ
May 25, 2022
Do you wish to implement a customer journey map in your organization practically...
Customer Success | 8 MIN READ
May 6, 2022
There are lots of doubts that trade pundits have about customer journey mapping....
Customer Success | 9 MIN READ
Dec 30, 2021
Customer journey mapping has got its fair share of significance in the world of ...
Customer Success | 6 MIN READ
May 31, 2021
To boost up Customer Success, videos are an effective tool to make that happen. ...
SaaS | 6 MIN READ
May 25, 2021
Buyer’s journey vs customer’s journey- all you need to know and the best str...
Customer Success | 6 MIN READ
May 5, 2021
What is Customer Data Enrichment? Does it provide any real benefits to the custo...
Business Tips | 13 MIN READ
Jan 28, 2021
Announcing price increase to customers might be a daunting task for companies. B...
Customer Success | 8 MIN READ
Jan 22, 2021
Step back into memory lane: Look at the evolution of customer success, evaluate ...
In Episode 26, our CEO chats with Irit Eizips about the evolution of AI-Powered Customer Success.
Current insights, resources, inspiration, and ideas that will help take your Customer Success team to the next level.
We survey CS Teams from all over the world to get their feedback on current industry trends and what they see for the future of CS.