Customer Success | 14 MIN READ How to Design and Track a Customer Account Journey for B2B? Oct 12, 2022 Do you know how to create better outcomes for the post-sales customer journey? I... Read More |
Customer Success | 10 MIN READ 6 Reasons Why Surveys Don’t Work Anymore (Like They Used To)! Aug 8, 2022 Here is our take on why surveys do not work as they used to before!... Read More |
Customer Experience | 6 MIN READ How to Use Behavioral Science to Design the Perfect Customer Experience? Jul 13, 2022 Here is our take on the best way to utilize behavioral science to design the per... Read More |
Customer Success | 8 MIN READ 5 Customer Journey Map Examples You Can Learn From May 25, 2022 Do you wish to implement a customer journey map in your organization practically... Read More |
Customer Success | 8 MIN READ 10 Frequently Asked Questions about Customer Journey Mapping May 6, 2022 There are lots of doubts that trade pundits have about customer journey mapping.... Read More |
Customer Success | 9 MIN READ 8 Customer Journey Mapping Mistakes to Avoid at All Costs Dec 30, 2021 Customer journey mapping has got its fair share of significance in the world of ... Read More |
Customer Success | 6 MIN READ 10 Best Ways to Use Video to Boost Customer Success May 31, 2021 To boost up Customer Success, videos are an effective tool to make that happen. ... Read More |
SaaS | 6 MIN READ Buyer Journey vs Customer Journey: What Is the Difference in SaaS? May 25, 2021 Buyer’s journey vs customer’s journey- all you need to know and the best str... Read More |
Customer Success | 6 MIN READ The Essential Guide to Customer Data Enrichment May 5, 2021 What is Customer Data Enrichment? Does it provide any real benefits to the custo... Read More |
Business Tips | 13 MIN READ 4 Ways to Announce Price Increase to Customers without Losing Them Jan 28, 2021 Announcing price increase to customers might be a daunting task for companies. B... Read More |
Customer Success | 8 MIN READ Evolution of Customer Success: Past, Present, and Future Jan 22, 2021 Step back into memory lane: Look at the evolution of customer success, evaluate ... Read More |
Customer Experience | 13 MIN READ How Customer Experience Is an Organization-wide Strategy Jan 15, 2021 Providing customer experience through siloed functions is no longer helpful. An ... Read More |