SaaS | 6 MIN READ
SaaS Value Proposition: The Essential Guide
Jan 20, 2021
Understand what SaaS value proposition means and how it can impact customer rete...
Customer Success | 6 MIN READ
Types of Customer Needs: The Complete Guide
Jan 19, 2021
Customer needs are becoming more challenging to meet. Learn how to identify them...
Business Tips | 6 MIN READ
Best Customer Win-back Strategies to Get Your Lost Customers Back
Dec 23, 2020
Engaging with a product can be as instantaneous as disengaging. Yes, you heard t...
Customer Success | 6 MIN READ
When Is It Okay to Fire a Client? How to Do It the Right Way?
Dec 7, 2020
Are you irritated with some of your customers? Do you secretly wish how lovely y...
Customer Success | 6 MIN READ
Customer Success for Non-SaaS Businesses: 5 Best Practices for 2021
Nov 25, 2020
Why should SaaS have all the fun? Yes, you heard that right. Just because custom...
Customer Success | 6 MIN READ
The Essential Guide to Customer Meetings
Nov 5, 2020
To let all the members stand on one page, it is important to hail customer meeti...
Customer Success | 6 MIN READ
Knowing your Customers’ Jobs to Be Done: A Key to Customer Success
Oct 21, 2020
We all have repeatedly understood that meeting customer’s needs is the prime o...
Customer Success | 6 MIN READ
What Are Customer Needs: Best Ways to Identify and Meet Them
Oct 13, 2020
A business exists as long as its customers exist. When businesses go about payin...
