Customer Success | 5 MIN READ 2023 Agenda: Max (and adapt) the Power of NPS for Your Customer Success (CS) Strategy Jan 4, 2023 Net promoter score (NPS) is one of those must-have metrics for customer experien... Read More |
Customer Success | 9 MIN READ 5 Real-Life Customer Success Strategy Examples of Reputed Brands Nov 3, 2021 In this blog, we will focus on top customer success strategy examples that have ... Read More |
Customer Success | 6 MIN READ Customer Success for Service Companies May 28, 2021 Customer success for service companies is necessary to keep their customers, inc... Read More |
Customer Success | 6 MIN READ The Essential Guide to Customer Profiles Jan 29, 2021 Customer profiles are a great way to understand customers better and improve cus... Read More |
Business Tips | 13 MIN READ 4 Ways to Announce Price Increase to Customers without Losing Them Jan 28, 2021 Announcing price increase to customers might be a daunting task for companies. B... Read More |
Customer Success | 9 MIN READ Customer Success in EdTech: The Essential Guide Dec 22, 2020 Edtech is an interesting industry but why does Edtech need Customer Success Stra... Read More |
Customer Success | 12 MIN READ Customer Success Operations (CS Ops): What It Is, Why It Matters & How to Do It Right Dec 2, 2020 Customer success ops is responsible for executing customer success strategies. L... Read More |
Customer Success | 7 MIN READ Top Strategies for Customer Value Creation Nov 11, 2020 In order to stay in business with you for the long term, the customer has to con... Read More |
Customer Success | 7 MIN READ A Roadmap to Customer Success for SMBs Oct 27, 2020 Customer success is a relatively new function in businesses today. Companies are... Read More |
Customer Experience | 5 MIN READ Customer Success 3.0 will be Customer Success AI & ML, predictive & prescriptive Jun 30, 2020 Customer Success AI and ML have been the new talk of the town. Will incorporatin... Read More |
Customer Engagement | 6 MIN READ SaaS Tip: Create a great customer engagement strategy for the highest retention possible! May 29, 2020 Learn creating an effective customer engagement strategy for increased customer ... Read More |
Customer Experience | 6 MIN READ The Customer Success Strategy Mar 26, 2020 Convergence of Customer Success, Product Success and Experience Success Customer... Read More |