Customer Success | 11 MIN READ Reasons That Make Customer Success a Must to be Represented at C-Suite Level Oct 29, 2021 Should customer success be represented at the C-Suite level? Let’s find out th... Read More |
SaaS | 11 MIN READ Top 22 Must-Attend SaaS Conferences in 2021 Sep 28, 2020 SaaS industry has been taking a massive shape in the recent few years. The globa... Read More |
SaaS | 8 MIN READ What I Wish I Knew a Year Ago About Google Analytics for SaaS Jul 8, 2020 Technology will never be the same as it was yesterday. ... Read More |
Customer Success | 7 MIN READ SaaS vs PaaS vs IaaS: Comprehensive Explanation, Examples & Resources Jun 19, 2020 As you step into the world of the e-commerce domain, the three important acronym... Read More |
SaaS | 5 MIN READ NPS for SaaS: Are you beginning to notice the Challenges with this metric? Jun 6, 2020 NPS or Net Promoter Score is a metric that aids in understanding whether your cl... Read More |
Customer Success | 15 MIN READ Answered: Your Most Burning Questions About Account Manager Salary May 29, 2020 An account manager acts as a middleman between the company and its cus... Read More |
Customer Success | 7 MIN READ Master the skills of a Client Success Manager, be wildly successful in this economy May 19, 2020 Ever since the boom of the SaaS industry in the past decade, client success... Read More |
Customer Retention | 7 MIN READ 5 Secrets that Customer Retention Specialists Don’t Want You to Know! May 7, 2020 Ever since the boom of the SaaS industry, customer retention has become the top-... Read More |