- Increase Lifetime Value
- Target At-Risk Accounts
- Manage Touchpoints
- Automate Tasks, Alerts & Campaigns
EASY-TO-USE AND COMPREHENSIVE PLATFORM
360 Insights across systems
Configurable health scores
Product adoption guidance
360 insights in one view
Create a holistic picture across revenue, tasks, tickets, and sentiment
high / low
Comprehensive set of actions to achieve desired outcomes
Configure and automate multi-channel communications & pulse surveys.
Manage your end user touchpoints and control the outcome.
DO YOU WORRY ABOUT 360 CUSTOMER VIEW?
Comprehensive Customer Success is impossible without a 360 view. Identify right data, right representation and right impact to drive your metrics and actions.
We have you covered with our push and pull APIs.
You can achieve a lot with SmartKarrot
- Identify at-risk and upsell accountsTrack 360 customer details, view your portfolio by lifecycle and subscription tiers.
- Manage onboarding Set personalized onboarding goals, track activities and milestones.
- Monitor and drive adoption Track feature usage, intervene and drive better adoption.
- Simplify tasks and actions Create customer touchpoints and run automated campaigns at scale.