Customer Success | 5 MIN READ
The Customer Success Pyramid
Jul 8, 2021
What is a customer success pyramid and what are some of its implications in the ...
SaaS | 6 MIN READ
The SaaS Leader’s Guide to Customer Development
Jun 25, 2021
This is the ultimate guide to customer development for SaaS companies, startups ...
Business Tips | 5 MIN READ
How to Create Customers for Life: Best Practices
Jun 14, 2021
It is a given that customers are the life of a business. But how to create custo...
Customer Success | 8 MIN READ
Chief Product Officer (CPO): The Complete Guide to This Key Role
Mar 4, 2021
A Chief Product Officer (CPO) improves product experience by aligning with compa...
SaaS | 6 MIN READ
The 20 Best SaaS Blogs to Inspire You
Feb 12, 2021
The best insightful SaaS blogs that can help you make better decisions, solve co...
SaaS | 6 MIN READ
SaaS Growth Levers: The Entrepreneur’s Guide to SaaS Success
Jan 18, 2021
A deep understanding of SaaS growth levers can take your business to the next le...
SaaS | 5 MIN READ
The Rule of 40 for SaaS Companies: All You Need to Know
Jan 15, 2021
The Rule of 40% is a metric to determine the health of SaaS businesses using rev...
Customer Success | 7 MIN READ
Customer Success in Healthcare Industry: Trends and Best Practices
Jan 12, 2021
With the growth of technology, the healthcare sector has adopted highly sophisti...
Customer Success | 6 MIN READ
How to Get Customer Referrals: Best Practices for B2B SaaS Companies
Nov 24, 2020
You may put in all your efforts through digital marketing to market your product...
Business Tips | 11 MIN READ
Product-Centric vs Customer-Centric: Which Approach Should Businesses Follow?
Nov 10, 2020
Let’s examine product-centric vs customer-centric approaches in detail and fin...
Customer Success | 7 MIN READ
The Essential Guide to Leading and Lagging Indicators in Customer Success
Nov 6, 2020
To successfully conduct your business, you need to have full control over it. Th...
Customer Retention | 32 MIN READ
70+ Experts Reveal the Best Customer Retention Strategies During COVID-19
Nov 2, 2020
Customer retention is very challenging for businesses especially in 2020. The un...
