Customer Experience | 5 MIN READ
How to Set Clear Expectations with Customers
Jun 10, 2021
Is setting customer expectations an essential part of the customer success progr...
Customer Success | 9 MIN READ
How to Ask for a Customer Reference: An Essential Guide
Apr 28, 2021
What is a Customer Reference and how do you ask for one politely? Dive in to get...
SaaS | 5 MIN READ
SaaS Value Proposition: The Essential Guide
Jan 20, 2021
Understand what SaaS value proposition means and how it can impact customer rete...
Business Tips | 6 MIN READ
Best Customer Win-back Strategies to Get Your Lost Customers Back
Dec 23, 2020
Engaging with a product can be as instantaneous as disengaging. Yes, you heard t...
Business Tips | 7 MIN READ
How to Get the First 100 Customers for Your B2B SaaS Company in 2021
Nov 25, 2020
90%. That’s the rate of failure for the startups during their initial years. T...
Customer Success | 6 MIN READ
How to Create a Culture of Customer Success: 8 Best Practices
Oct 21, 2020
The term customer success truly simmers down to the success of your customers. I...
Customer Success | 6 MIN READ
What Are Customer Needs: Best Ways to Identify and Meet Them
Oct 13, 2020
A business exists as long as its customers exist. When businesses go about payin...
Customer Success | 6 MIN READ
Treating Customers as Partners: 7 Reasons Everyone Wins
Sep 28, 2020
Offering a great service or product is no longer a definite ‘seal-the-deal’ ...
Customer Success | 11 MIN READ
Why Product Success Is a Precursor to Customer Success
Nov 7, 2019
How customers use and interact with your product trumps everything. Customer suc...
Uncategorized | 9 MIN READ
15 Mobile App Metrics To Track in 2019
May 27, 2019
In the present times, consumer purchasing decisions are integrally tied to the c...
Uncategorized | 3 MIN READ
10 Mobile App Strategies to Drive Customer Retention
Mar 7, 2019
If an app is launched only once a week after it has been installed, there is a&n...
Customer Success | 9 MIN READ
Top 15 Ways To Get Actionable Feedback From Your Customers
Mar 5, 2019
Does acquiring actionable feedback from your customers help to revamp your busin...
