Customer Success | 5 MIN READ
10 Best Customer Feedback Tools That You Should Try in 2022 and Beyond
Nov 4, 2021
What are some of the best customer feedback tools for you to watch out in the ye...
Customer Experience | 7 MIN READ
How to Set Clear Expectations with Customers
Jun 10, 2021
Is setting customer expectations an essential part of the customer success progr...
Customer Success | 9 MIN READ
How to Ask for a Customer Reference: An Essential Guide
Apr 28, 2021
What is a Customer Reference and how do you ask for one politely? Dive in to get...
SaaS | 5 MIN READ
SaaS Value Proposition: The Essential Guide
Jan 20, 2021
Understand what SaaS value proposition means and how it can impact customer rete...
Business Tips | 6 MIN READ
Best Customer Win-back Strategies to Get Your Lost Customers Back
Dec 23, 2020
Engaging with a product can be as instantaneous as disengaging. Yes, you heard t...
Business Tips | 7 MIN READ
How to Get the First 100 Customers for Your B2B SaaS Company in 2021
Nov 25, 2020
90%. That’s the rate of failure for the startups during their initial years. T...
Customer Success | 6 MIN READ
How to Create a Culture of Customer Success: 8 Best Practices
Oct 21, 2020
The term customer success truly simmers down to the success of your customers. I...
Customer Success | 6 MIN READ
What Are Customer Needs: Best Ways to Identify and Meet Them
Oct 13, 2020
A business exists as long as its customers exist. When businesses go about payin...
Customer Success | 6 MIN READ
Treating Customers as Partners: 7 Reasons Everyone Wins
Sep 28, 2020
Offering a great service or product is no longer a definite ‘seal-the-deal’ ...
Customer Success | 11 MIN READ
Why Product Success Is a Precursor to Customer Success
Nov 7, 2019
How customers use and interact with your product trumps everything. Customer suc...
Uncategorized | 9 MIN READ
15 Mobile App Metrics To Track in 2019
May 27, 2019
In the present times, consumer purchasing decisions are integrally tied to the c...
Uncategorized | 3 MIN READ
10 Mobile App Strategies to Drive Customer Retention
Mar 7, 2019
If an app is launched only once a week after it has been installed, there is a&n...
