Customer Success | 5 MIN READ A Step-by-Step Guide on Writing Thank You Letters to the Customers to Showcase Empathy Towards Them Dec 29, 2021 Writing thank you letters to the customers strengthens your relationship with th... Read More |
Customer Success | 5 MIN READ Customer Visibility – Why It Matters, Benefits, the Role of CS Aug 3, 2021 What is customer visibility? Does it help in enhancing customer satisfaction? Is... Read More |
Business Tips | 5 MIN READ How to Create Customers for Life: Best Practices Jun 14, 2021 It is a given that customers are the life of a business. But how to create custo... Read More |
Customer Success | 6 MIN READ When Is It Okay to Fire a Client? How to Do It the Right Way? Dec 7, 2020 Are you irritated with some of your customers? Do you secretly wish how lovely y... Read More |
Customer Success | 6 MIN READ Top Customer Appreciation Ideas to Drive Customer Loyalty Sep 25, 2020 It is always nicer when you hear someone appreciating you. This is exactly the i... Read More |
Uncategorized | 8 MIN READ How Customer Experience Management (CEM) is Different from Customer Relationship Management (CRM)? Jun 25, 2019 Both Customer Relationship Management (CRM) and Customer Experience Management (... Read More |