Articles & Blog
Current insights, resources, inspiration, and ideas that will help take your Customer Success team to the next level.
THE
Customer Success Intelligence
PODCAST
HOSTED BY PRITHWI DASGUPTA
Episode 39
1:51
November 9, 2023
Jason C. Whitehead
Co-Founder, Success Chain
Episode 38
1:15
October 16, 2023
Tracey Edwards
Episode 37
1:27
October 6, 2023
Sue Nabeth Moore
Co-Founder, Success Chain
Episode 36
1:27
September 21, 2023
Tracey Edwards
Episode 35
1:22
September 21, 2023
Tracey Edwards
Episode 34
1:31
September 14, 2023
Ed Powers
Excerpt from Episode 3
2:32
May 18, 2021
Customer Success teams can become more customer-centric by better understanding customer data—in all its variety and velocity—and having a clear line of sight on what they want.
Rick Adams
Excerpt from Episode 3
2:02
May 18, 2021
What differentiates best-of-breed CS teams from the rest is their ability to transform massive amounts of data to intelligent insights to meaningful action at scale.
Rick Adams
Excerpt from Episode 1
02:39
Mar 17, 2021
Customer Success is less like a Swiss army knife and more like an orchestra. The CSM draws all the other resources and keeps them in harmony.
Andreas Knoefel
Excerpt from Episode 1
02:46
Feb 25, 2021
Among the many other Customer Success metrics, it is important to also showcase financial value.
Andreas Knoefel
Get notified when new episodes of The Customer Success Intelligence Podcast are released.
In Episode 26, our CEO chats with Irit Eizips about the evolution of AI-Powered Customer Success.
Current insights, resources, inspiration, and ideas that will help take your Customer Success team to the next level.
We survey CS Teams from all over the world to get their feedback on current industry trends and what they see for the future of CS.