Customer Success | 1 MIN READ

SmartKarrot Receives 2 Awards From B2B Software Experts

Customer success award is given to customer success platforms for delivering great outputs. Read more on great customer experience and rising star award.

Rohan Sheth
Mar 5, 2020

Customer Experience

A leading business software review site recently awarded SmartKarrot two major recognitions: the 2019 Great User Experience and Rising Star Awards.

Customer success award

CompareCamp assessed each aspect of SmartKarrot and concluded that the software offers better insights and the ability to intervene customers through personalized communications to influence their behavior and increase overall customer lifetime value. Our platform offers SaaS businesses the unique ability to access information from multiple sources in one unified view and also automate campaigns and surveys to influence the customer’s experience. With this, CompareCamp gave SmartKarrot its Great User Experience Award, which is only awarded to solutions that have an easy-to-use interface and are tried and tested to be effective.

All of these feats are also reflected in CompareCamp’s verdict on each of the product’s aspect, with its ease of use and main functionality both earning a high 81 rating.

Similarly, the Rising Star Award shows that SmartKarrot is perceived as a great Customer Success software by its customers. CompareCamp also reinforces this thought in their review, “SmartKarrot allows businesses like yours to remain relevant to your customers, personalize your engagement campaigns, reduce churn, and eventually achieve retention and upsell.”

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Originally Published March 5th, 2020, Updated March 31st, 2021

Rohan Sheth

Rohan has over 11 years of experience in client services, marketing and hospitality field. Previously, he was head of digital marketing for a hi-tech mobile application. Rohan is driven by new challenges and the possibility of making an impact on individuals and businesses.

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