Customer Success | 6 MIN READ
How to Use Content to Boost Customer Success
Feb 18, 2021
A well-written Customer Success Content has the power to accelerate your retenti...
Customer Success | 6 MIN READ
Feb 18, 2021
A well-written Customer Success Content has the power to accelerate your retenti...
Customer Retention | 5 MIN READ
Feb 4, 2021
To boost customer retention, a cohort analysis is a must. Use cohort analysis re...
Customer Retention | 6 MIN READ
Jan 20, 2021
Although there’s a cost involved with customer retention, the benefits are man...
Customer Experience | 6 MIN READ
Dec 22, 2020
Product experience is a part of the entire user experience. It focuses on the jo...
Customer Success | 7 MIN READ
Dec 4, 2020
Any business function that you deploy towards your business goals must be measur...
Customer Success | 6 MIN READ
Dec 3, 2020
It is no wonder that the new year is the time for setting personal goals. If you...
Customer Success | 7 MIN READ
Nov 18, 2020
Okay! So now you have gotten over the customer acquisition stage and want to per...
Customer Success | 7 MIN READ
Nov 11, 2020
In order to stay in business with you for the long term, the customer has to con...
Customer Retention | 32 MIN READ
Nov 2, 2020
Customer retention is very challenging for businesses especially in 2020. The un...
Customer Success | 6 MIN READ
Oct 16, 2020
It is not hard to comprehend that customers are the backbone of any successful b...
Customer Success | 7 MIN READ
Sep 25, 2020
In the subscription-based economy, companies are progressively shifting from tra...
Business Tips | 7 MIN READ
Aug 17, 2020
What is customer experience (CX)? In short, the customer experience encompasses ...