Customer Retention | 7 MIN READ Top 10 B2B Customer Retention Strategies Apr 22, 2022 Customer retention is an essential part to succeed in the SaaS (Software as a Se... Read More |
Customer Retention | 7 MIN READ 10 Customer Retention Books CSMs Must Read in 2022 Apr 15, 2022 As a CSM, have you ever wondered what are the customer retention books that can ... Read More |
Customer Success | 6 MIN READ Customer Success Platform for Complex, Multi-Product Enterprises: Features and Use Cases Mar 30, 2022 In this blog, we have discussed how the multi-product architecture for enterpris... Read More |
Customer Success | 8 MIN READ Everything You Want to Know about Gross Revenue Retention in SaaS Feb 9, 2022 Here is our take on gross revenue retention and its meaning in the SaaS industry... Read More |
Customer Retention | 7 MIN READ A Guide to Retention Marketing Sep 3, 2021 Here we'll discuss retention marketing, why it's essential for your business and... Read More |
Customer Retention | 5 MIN READ Customer Acquisition vs Customer Retention: What Should SaaS Companies Prioritize? Jul 21, 2021 Customer acquisition vs customer retention, who wins in this game of two? Does a... Read More |
Customer Retention | 5 MIN READ Customer Retention Analysis: What is it and How to do it? Jul 7, 2021 What is a customer retention analysis? And, how does it help a business in the r... Read More |
Customer Retention | 6 MIN READ SaaS Renewal Rate: A Guide for Subscription Businesses May 20, 2021 The best guide to SaaS renewal rate – top metrics, how to improve renewal rate... Read More |
Customer Success | 6 MIN READ How to Use Content to Boost Customer Success Feb 18, 2021 A well-written Customer Success Content has the power to accelerate your retenti... Read More |
Customer Retention | 5 MIN READ What Is Cohort Analysis? How to Use It to Boost Customer Retention and Make Better Product Decisions Feb 4, 2021 To boost customer retention, a cohort analysis is a must. Use cohort analysis re... Read More |
Customer Retention | 6 MIN READ Customer Retention Cost (CRC): All You Need to Know Jan 20, 2021 Although there’s a cost involved with customer retention, the benefits are man... Read More |
Customer Experience | 8 MIN READ What Is Product Experience (PX) and Why Does It Matter Dec 22, 2020 Product experience is a part of the entire user experience. It focuses on the jo... Read More |